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Shockwave Flash crashing

Shockwave Flash 12.0.0.77 keeps crashing. It was only installed on 14 March 2014 and I am told it is up to date. I am running Firefox 28.0 on Windows 7 home premium. The … (read more)

Shockwave Flash 12.0.0.77 keeps crashing. It was only installed on 14 March 2014 and I am told it is up to date. I am running Firefox 28.0 on Windows 7 home premium.

The message I get is Warning: Unresponsive Plugin Shockwave Flash maybe busy, or it may have stopped responding, <snip>

I used to get this with an older version of Shockwave Flash and an older verison of Firefox, but in the last few days it has started to happen again (since I updated Firefox to the latest version).

Asked by BarrieAvis 6 years ago

Answered by cor-el 6 years ago

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Won't open homepage on open, won't open web pages from the menu 'open new window', Can't open menu button

Ok, since update to version 31.0, I have been having some problems. I have tried doing everything stated in the support page about resetting, reinstalling, safe mode, re… (read more)

Ok, since update to version 31.0, I have been having some problems. I have tried doing everything stated in the support page about resetting, reinstalling, safe mode, restarting pc etc. First problem, when I open Firefox no web page loads. It just says New Tab and a blank white page. If I press the home button I am taken to my homepage which is google.

Second problem, when I right click on a link and the menu pops up, if I click open in new window, a new window opens but it just says New Tab with a blank page and no URL information, just blank.

Third problem, the Open Menu button just doesn't work at all. You can click all you like, that thing is not opening.

I am really stuck as to what to do. I have only been using Firefox for about a month and t was good until these problems. If I can't resolve it, I will have to use another browser as it is really annoying.

I am using Windows 8.1 by the way and have scanned my computer thouroughly for both virus's and malware.

Asked by Espie79 6 years ago

Last reply by supmozilla 6 years ago

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FF 29 sometimes will not start. Popup with an error message.

Hi. With FF 29, I frequently get a popup message saying that "Firefox is already running" and I have to kill that process and restart the browser under XP. Is anyone else… (read more)

Hi.

With FF 29, I frequently get a popup message saying that "Firefox is already running" and I have to kill that process and restart the browser under XP. Is anyone else experiencing this problem?

Thanks.

Asked by Compumind 6 years ago

Answered by John99 6 years ago

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Crashing, Memory Spikes, Utter Slowness

This has been going on for awhile, I've made posts about similar issues but I have yet to hear anything. My Firefox is "broken" I guess that would be the perfect term for… (read more)

This has been going on for awhile, I've made posts about similar issues but I have yet to hear anything. My Firefox is "broken" I guess that would be the perfect term for, At least my Firefox. I experience slowdowns on all webpages, it crashes, it freezes, I get what seems like an unlimited amount of "Unresponsive scripts" which forces me to use task manager to end the Firefox process because waiting for it to debug itself or letting the script load does nothing at all. Even the great check-able "Do not remind me again box" does nothing, I don't even bother checking the box because if there's another unresponsive script, even though its the same error the notification pops up still.

Firefox's memory usage spikes from 500k-900k all the way to 2million, I have exited Firefox and have also tried to use the task manager to end the process when it spikes because Firefox is unusable when it gets that high. Even though when I completely exit out of the Firefox program and use task manager to end the process, If I start Firefox back up the memory usage will climb back to where it was which is usually around the 1.5mil range then from there it goes to as high as 2.3mil then just crashes on me.

This has been going on for awhile now and nothing seems to be worked on.

Asked by BlooDFalleN 4 years ago

Last reply by BlooDFalleN 4 years ago

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Firefox 49 won't start after installation

OS : Windows 7 x64 I was using Firefox 48.0.2 (x64) - french version. I manually downloaded and installed Firefox 49.0 (x64). After installation, Firefox does not start :… (read more)

OS : Windows 7 x64 I was using Firefox 48.0.2 (x64) - french version. I manually downloaded and installed Firefox 49.0 (x64). After installation, Firefox does not start : - the firefox.exe process is running, using something between 5000 and 65000 Mb of memory - nothing else happens : the process does nothing, using 0% CPU

I've seen this issue : - on several PC's of my organization - after automatic update or manual update - after having deleted my Firefox profile - after having disabled Kasperky Antivirus

I've noticed that the last version of Firefox Developer Edition has the same behaviour : install OK, won't start.

Going back to previous version is OK : Firefox starts again.

Asked by assistance-multi 4 years ago

Last reply by Truckerman 3 years ago

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Mozila FireFox system tools 17.54.5468

When we got up this morning my mum had a message on her computer telling her to download Mozila FireFox system tools 17.54.5468 - the message popped up when she tried to … (read more)

When we got up this morning my mum had a message on her computer telling her to download Mozila FireFox system tools 17.54.5468 - the message popped up when she tried to play a facebook game. We clicked it and downloaded it and the computer seemed fine after that (but we did notice something called uniblue was now on her computer). Then i got onto my computer and when i tried to get into yahoo groups i got the same message. I also got a different message when half way thru watching a video on youtube a screen came up saying that the certificates for youtube were invalid or didn't exist. I deleted firefox completely - including the folder in programs (x86) - reinstalled it and i can once again play youtube videos (so far) but i'm still getting a message for Mozila FireFox system tools 17.54.5468 when i try to get into yahoo groups. My question - is 'Mozila FireFox system tools 17.54.5468' a real message from you guys and if its not, does anyone know how i get rid of it? I have Windows 7 and its a desktop if anyone needs to know.

Asked by xarnaye 6 years ago

Last reply by FredMobbing 6 years ago

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Can't uninstall TopArcadeHits extension

I downloaded something from download.com and installed it - it ended up unleashing a world of crap into my computer (malware, etc). I seem to have gotten rid of all of i… (read more)

I downloaded something from download.com and installed it - it ended up unleashing a world of crap into my computer (malware, etc). I seem to have gotten rid of all of it, except for this Extension that cannot be removed from Firefox called TopArcadeHits.

I've tried restarting Firefox in Safe Mode, using the "Reset" button from the Troubleshooting menu in Firefox, manually going to the Extensions folders in the Firefox install directories, and completely uninstalling and re-installing Firefox, being sure to have it wipe out all my bookmarks, cookies, and customizations in the process - nothing works, this damn extension is still in there. It is disabled, but I want it gone forever. It's kind of weird, a couple of other extensions always stay put too, like Logitech SetPoint and another, which I'm not concerned about - but just odd that those don't get wiped out with the actions I've taken.

How can this be banished from my browser?

Thanks.

Asked by mrbungle 7 years ago

Answered by 3n+1 7 years ago

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My Thunderbird opening panel contains no information. Opening is safe mode didn't fix the problem.

The opening panel contains empty boxes. Mail isn't displayed and no folders are listed at the left. I get the audio tone when new mail arrives but Get Messsages doesn't … (read more)

The opening panel contains empty boxes. Mail isn't displayed and no folders are listed at the left. I get the audio tone when new mail arrives but Get Messsages doesn't work.

Asked by johnmphoto 5 years ago

Answered by Toad-Hall 5 years ago

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Since updating from 16 to 17, desktop shortcuts created by dragging show generic Windows icon instead of Firefox-page icon.

Upon upgrading from FF 16 to 17, I can still drag the icon that's to the left of the url to the desktop (or even to the XP Quick Launch Bar, Folder Shortcuts, etc.) to cr… (read more)

Upon upgrading from FF 16 to 17, I can still drag the icon that's to the left of the url to the desktop (or even to the XP Quick Launch Bar, Folder Shortcuts, etc.) to create an internet shortcut to the current page. However, with 17 this method produces a shortcut that shows a generic Windows icon instead of a Firefox-page icon. Even though a generic Windows icon normally denotes "no program associated," these still open with FF when double-clicked. But it doesn't look right. (BTW, all the shortcuts created by this method in FF 16 or lower retained the FF-page icon with the upgrade to 17.)

Any ideas why this changed and how to fix it so it looks the same as before?

Pending resolution of this (and another issue) I went back to FF 16, and it works normally again. However, the shortcuts that were created while I had 17 still show the generic Windows icon.

fixed in Firefox 21 - locking this old thread

Asked by Rick216 7 years ago

Answered by smzit 7 years ago

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Since upgrade, Firefox 20 and Adobe flash player 11 eat up all my CPU when playing streaming video

Win7 64 bit Firefox20 Adobe flashplayer 11 plugin when streaming, Task Manager notes: Flashplayerplugin__11__7__700__169.exe *32 -- uses 50% of CPU and higher plugin - c… (read more)

Win7 64 bit Firefox20 Adobe flashplayer 11 plugin

when streaming, Task Manager notes:

Flashplayerplugin__11__7__700__169.exe *32 -- uses 50% of CPU and higher

plugin - container.exe*32 -- uses 40% of CPU and higher

Using 100% of CPU results in choppy video. I do not believe this heavy CPU use was not the case before I upgraded from Firefox13 and Adobe flashplayer 11. I tried downgrading but this did not seem to make a difference.

Thanks for any help.

Asked by gaknutson 7 years ago

Answered by cor-el 7 years ago

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FF 19 and PDF viewer issue

So the latest version of Firefox 19 comes with a built in PDF viewer. The problem that I found is that this viewer at its present time does NOT show fillable fields ina … (read more)

So the latest version of Firefox 19 comes with a built in PDF viewer.

The problem that I found is that this viewer at its present time does NOT show fillable fields ina PDF, or let the user type into these fillable fields, or show the electronic print and instructions buttons we place at the top of most of our PDF "forms".

Ex: http://www.tmcc.edu/financialaid/downloads/forms/1213/FINAConsortiumAgree1213.pdf

This form should show buttons at the top and let a user fill it out. It does with the Reader plugin. In FF 19's built in PDF viewer I cant seem to do anything.

We presently make all our PDF forms fillable, so if this is an issue, hopefully a fix or update can be found.

Asked by WebPhenom 7 years ago

Answered by cor-el 7 years ago

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Pages and icons (in the tabs and navigation bars) are too big due to 22 upgrade

Due to FF22 upgrade (from 21), all my icons (from webpages, addons and regular buttons) and tabs have got bigger and that's really ugly because of the low resolution of t… (read more)

Due to FF22 upgrade (from 21), all my icons (from webpages, addons and regular buttons) and tabs have got bigger and that's really ugly because of the low resolution of the images. Also considering I have a rather big number of tabs I can just see a smaller number of them and it's annoying. The zoom of the page is now bigger (given that I has already zoom in in version 21, now the pages are too big and I have to zoom out a page that was correctly zoomed in 21) Surprisingly the menu bar is intact !

Is that a new graphic convention ? Is there an update of something like GTK+ in this new version that could be responsible of this bug ? And mainly is there anyway to fix it ?

My screen resolution is 1920*1080. And for example with chromium or FF21 the menu have the perfect size.

PS: Sorry for my poor English.

Asked by flofl0 7 years ago

Answered by philipp 7 years ago

  • Archived

My PC crashes whenever and only, when I am in a Firefox window. I have tried just about every version, including 20.0.1. The only stable version is 3.6.28.

The PC hangs completely, no keyboard or mouse response. The system is very stable and never crashes when not using firefox. The only version which works without crashing … (read more)

The PC hangs completely, no keyboard or mouse response. The system is very stable and never crashes when not using firefox. The only version which works without crashing the PC is 3.6.28, but this has a few rendering problems and some websites don't display properly. I have turned on crash reporting, but it never produces a report. I have done a firefox reset, but makes no difference. The system never stays up for more than 10 minutes. I have turned off hardware acceleration. What do you need from me to help identify the cause?

Asked by rnewfie 7 years ago

Last reply by runfrodorun 7 years ago

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How can I unbrick ZTE Open with adb debug disabled?

I have a ZTE Open for Telefonica Movistar Mexico. On my ZTE Open, adb debug is _disabled_ I was trying to update it via "More Info" menu, but it never worked. So I tried … (read more)

I have a ZTE Open for Telefonica Movistar Mexico.

On my ZTE Open, adb debug is _disabled_ I was trying to update it via "More Info" menu, but it never worked. So I tried to update it via SD Update using the ztems rom [0]

It just bricked my phone and now, every time I try to update it via SD card using any ZTE Open rom (I tried with several roms), including the Movistar Mexico's one [1] I'm getting errors like this:

E:failed to verify whole-file signature E:signature verification failed Installation aborted.

No matter if I delete the first three lines of /META-INF/com/google/android/updater-script, I'm getting the same kind of errors.

Please, any ideas about this?

[0] http://firefox.ztems.com/ [1] http://www.ztedevices.com/support/selectproduct.html?type=software

Asked by Mauricio Navarro Miranda 6 years ago

Last reply by nhirata 6 years ago

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Flash crashing since Flash update to 11.5 and Firefox update to 17.

About 4 days ago, Adobe Flash Player updated to 11.5 and started crashing multiple times a day. So when Firefox updated to 17 today, I immediately uninstalled Firefox an… (read more)

About 4 days ago, Adobe Flash Player updated to 11.5 and started crashing multiple times a day. So when Firefox updated to 17 today, I immediately uninstalled Firefox and reinstalled the new versions in hope that the problems would be fixed. When that wasn't the case, I followed all the steps for Flash 11.3 and nothing has worked. This is only happening in Firefox. Flash works fine in Google Chrome and in Internet Explorer. My school's primary requirement is that I use Firefox with Flash to do my schoolwork. This is an issue if I have to restart Firefox multiple times during my session. 25% of all Flash crashes also crash Firefox. I need help soon.

Asked by dan2me76 7 years ago

Last reply by Chris Ilias 7 years ago

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I'm only getting one quarter of a screen on Flash Player on Firefox.

Only the upper left quadrant of the Flash Player screen has content. The rest of the screen is either blank or the original static image. This occurs on YouTube and any w… (read more)

Only the upper left quadrant of the Flash Player screen has content. The rest of the screen is either blank or the original static image. This occurs on YouTube and any website that has Flash Player content. Computer is a Macbook Pro Retina using OSX 10.8.4. I've uninstalled and reinstalled Flash Player (twice) and uninstalled and reinstalled Firefox. The problem doesn't occur when I'm using Safari.

Asked by Fosterbeach 7 years ago

Answered by alport 7 years ago

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how do I fix the "shockwave flash" error, causing firefox to lock up, slow, or crash?

continous errors about "shockwave flash", "script has stopped working" etc, causing numerous slowdowns, lock-ups, and crashes. have tried several fixes, but none have wor… (read more)

continous errors about "shockwave flash", "script has stopped working" etc, causing numerous slowdowns, lock-ups, and crashes. have tried several fixes, but none have worked.....please advise

Asked by mgenoves 6 years ago

Last reply by dustymojave 6 years ago

  • Archived

Firefox crashes when i press Space to clear text in an email

Okay, here's what just happened. I go to type up an email response , i usually go Ctr+A to select the entire text when i'm responding and i click the Space button to clea… (read more)

Okay, here's what just happened. I go to type up an email response , i usually go Ctr+A to select the entire text when i'm responding and i click the Space button to clear it, and firefox crashed. Now.. that's never happened before and it kept happening everytime i tested it. Has that come up before? What could be making that happen?

Asked by shadyz 5 years ago

Last reply by shadyz 5 years ago

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firefox will not start. Cannot end process in task manager

As of this morning, I cannot get Firefox to work. I am using Windows 7. I click to start firefox and it looks like the program starts. It opens a Window with the minim… (read more)

As of this morning, I cannot get Firefox to work. I am using Windows 7. I click to start firefox and it looks like the program starts. It opens a Window with the minimize, maximize, and close buttons but the window contents are blank and the load icon appears. I can minimize and maximize the window but I cannot end the program. If I use CTRL-ALT-DEL, I can see that firefox.exe is running but I cannot end the task by selecting End Process. If I try to start another instance of Firefox, I get a warning box saying "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

Nothing I try will end the process.

I uninstalled and re-installed Firefox but the problem persists. I tried doing a fresh install with all previous add-ons and whatnot ignored but it still won't run. I've tried running it with the anti-virus disabled as well as with Windows in Safe Mode but it won't work.

Any ideas?

Asked by SDRobot 1 year ago

Last reply by jscher2000 10 months ago

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Firefox freezes entire system then everything resumes running again

As above.Started occurring since v20 came out.Seems like many people have this error. Reverted to v19.Problems occurs as well. Tried everything ( starting FF in safe mode… (read more)

As above.Started occurring since v20 came out.Seems like many people have this error.

Reverted to v19.Problems occurs as well.

Tried everything ( starting FF in safe mode , creating a new profile, resetting FF, uninstalling and a fresh install, booting in safe mode Windows). Nothing seems to work.

It freezes again and again only to resume normal service only to freeze again. On and on and on. Really frustrating.

Can someone point to me if this FF's problem or is there a problem with my system itself?

My system doesn't seem to freeze when FF isn't running though.

Asked by knnthsm 7 years ago

Answered by knnthsm 7 years ago