All Products Support Forum

To whomever this concerns,

Paul from Mastodon said I should submit a ticket with my crash reports.

'Firefox has become unreliable at times in at least the last several weeks, I don't remember exactly how long. It gets to the point where any new tabs are non-functional, I have to restart the browser for Firefox to start working again.'

I recently submitted unsubmitted crash reports, I'm not a Mozilla dev, but I noticed a common theme is: "Quota manager shutdown timed out." A one-off crash was "IPC FatalError in the parent process!"

Here's my crash report id's:

• bp-9291ac3b-dd78-4d93-829b-ae3f20240218
• bp-39c08644-0905-4518-9fac-1068b0240218
• bp-87b98b15-3ef7-4943-a4e5-3074e0240218
• bp-f54527e8-b3cc-43c0-8267-026000240218
• bp-45f66e51-03e7-4d5c-8328-43db30240218
• bp-bbe53c10-725f-40e8-9b7c-680d0024020

Idk if this is helpful.

Idk if I'm the only one running into these issues, but if the average Joe was, I could see them abandoning Firefox due to these annoyances; so with your dwindling marketshare, I hope this is something you can resolve before it bothers too many people.

Best of luck~

When I attempt to sign into my Amazon account my email is in the autofill box, so I press continue as instructed. The passward box displays a long line of dots that cover the entire box and will not let me enter a password or erase those dots. I have changed my password and that allows me to sign in to my account ONE TIME. The same thing occurs every time I try to sign in. The autofill is not working properly. If you will clear the autofill on my Amazon account I will enter a password.

If I try and use Firefox as my android password manager when I'm filling in details on an app I get prompted to unlock Firefox and it can search for existing accounts but it doesn't reliabiy suggest new strong passwords on account creation screens.

https://chat.openai.com/ ChatGPT was working perfectly in FireFox until recently. Still works for me in Chrome and Opera. In FireFox any question to bot freezes window - nothing happens. Same stuff on other browsers mentioned gives results. Tested at different times of day. All updates for FireFox are installed.

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin slot game, Firefox gets slow and hangs after about 25 spins. Chrome will go for 10,000 spins. So, Firefox is useless on game sites. I don't really expect a fix or solution. And I don't actually expect to use Firefox by the end of the day.

after recently updating firefox to current version 122.0.1 (64-bit) i am now getting my search suggestions in my regional language of swahili. I have set everything in my browser as default to english but it still won't change.i just don't it was necessary to actively change my desired language to another just because of the region. this only seems to affect firefox google search option as the rest have no issues .How can i reset it to default language

I am able to log in to my microsoft account and open my outlook, but when I click on a message I get an error msg (see attached). When I use Chrome I am able to access it. This problem started yesterday 2.8.2024

I wish you would stop carrying articles from sources that do not allow pocket subscribers to read them without an individual subscription to the article source. One notable example is the New York Times. it is not possible to read an article from them because when someone clicks on the article of interest, it is not visible unless that person signs up for a subscription to the NYT. So, for all of your readers who like to peruse interesting and thought provoking articles, but do not wish to sign up for multiple subscriptions, why even carry articles from sources that cannot be read to start with? this is VERY annoying! Thanks.

How do we permanently block and keep a website from being able to return bk into a person's life after the site was the cause of an immense amount of financial and emotional hardship. By having something that does this, like the Duck browser does, our clients, friends and family will feel more safe, right?

When attempting to log in to websites that require a "reCAPTCHA" response I continually receive the message "Cannot contact reCAPTCHA. Check connection and try again" Have confirmed that the connection is ok and when switching to "Microsoft Edge" it works normally. Is there perhaps a setting in my browser that could be causing the problem as it used to work ok? Regards, Lawrence

For a few months now, on different sites, the backround is fully black on black text and I can't use it at all, so I have to enter on Chrome to use it. I tried reseting the cache and booting in safe mode, but it doesn't seem to work. I changed things like themes and made the site be able to choose its own, but nothing seems to work. One option I found online but I'm not to happy to try is to make another profile, but I have all my passwords and bookmarks on this profile.

I AM UNABLE TO LOG ON TO USAA.COM. THE ERROR MESSAGE SAYS "WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST." THE WEB SITE CUSTOMER SERVICE SAYS THE SITE IS WORKING AND MY PASSWORD IS CORRECT. PER THEIR ADVISE ALL HISTORY/CASHES HAS BEEN DELETED AND THE COMPUTER HAS BEEN RESTARTED. THE SAME PROBLEM EXISTS ON ANOTHER DEVISE CONNECTED TO THE SAME WI-FI. PLEASE HELP. ACCESS TO OTHER SITES ARE WORKING. THE SITE IS NOT BLOCKED AS FAR AS I CAN TELL

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

I use my new tab page frequently. But when I try to delete from history it does not work. How can I clear these to make room for more? Also, some sites are added after one visit but ones I use daily do not show.