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  • Solved

My bookmarks bar is not displaying my bookmarks

Hello, I recently downloaded Firefox and transferred all my data from Chrome to Firefox. Everything transferred well and for a day all my bookmarks were visible at the to… (read more)

Hello, I recently downloaded Firefox and transferred all my data from Chrome to Firefox. Everything transferred well and for a day all my bookmarks were visible at the top of the page. Then I turned off bookmarks to only show on a new tab, and then later realized that the bookmarks were not being displayed on the new tab. And even when I turned bookmarks to always show on all tabs the bar is there but nothing is displayed. All my bookmarks are still in the Firefox Library and I can save new bookmarks to the library, but the bookmarks bar above still remains empty. Clicking Import and Backup in the Library and clicking Restore hasn't returned the bookmarks to the bookmarks bar. Does anyone know how to fix this?

Asked by helenagirl2001 5 months ago

Answered by Terry 5 months ago

Firefox keeps logging me out of Youtube and Gmail even though I have everything turned off

So I've scoured the Firefox community help and have done everything: disabled cookie auto-delete, make sure I have "always use private browsing mode" unchecked, make sure… (read more)

So I've scoured the Firefox community help and have done everything: disabled cookie auto-delete, make sure I have "always use private browsing mode" unchecked, make sure Firefox always saves logins/history/etc., have security set to "Standard," and have added exceptions to the Firefox security; yet, despite all this, I'm still getting logged out everytime I close the browser. I'm getting to my wit's end!

What else can be done to fix this? It's really frickin annoying having to sign back into everything, everytime I open Firefox. Thank you in advance.

Asked by Siechamontillado 5 months ago

Last reply by Siechamontillado 5 months ago

Restore previous session though unchecked always tries to restore previous session on startup. It's annoying! (Revived)

I'm having the exact same problem as what was originally mentioned in this post from 4 years ago. The "chosen solution" was to exit firefox through the hamburger menu,… (read more)

I'm having the exact same problem as what was originally mentioned in this post from 4 years ago.

The "chosen solution" was to exit firefox through the hamburger menu, which I find to be absolutely ridiculous. You mean to tell me that even though I close EVERY OTHER APPLICATION either using the "X" close button or a custom keybinding that I've set for my own personal convenience, firefox requires me to exit through a menu every time in order to make it behave the way I've told it to? No. Absolutely not. If I tell firefox that I don't want it to save my last session, that means I DON'T WANT IT TO SAVE MY LAST SESSION. If I've deselected the "open previous windows and tabs" option in the settings, then under no circumstances should it be trying to open my previous windows and tabs.

I've tried the suggestion to change the value of browser.sessionstore.max_resumed_crashes from 1 to 0. The problem persists, I assume because firefox considers being closed using the close button to be a "crash", which is interesting.

I the other suggestion further down in the thread was to set browser.sessionstore.resume_from_crash from true to false, which will prevent firefox from recovering a session from a crash. This is hardly an appropriate solution. I want firefox to resume my last session if there is a legitimate (key word LEGITIMATE) crash, because my session was closed against my will due to something that went wrong. Being able to recover my last session in such a situation is nice. I do not, however, want firefox to resume my last session when I explicitly closed the last session myself, which would be the difference between a crash recovery and restoring a previous session. If no crash occurred, I don't need a crash recovery, and aside from a crash, I don't want my previous session to be restored.

Are there any solutions to this at all? Because this is one of the biggest reasons why I stopped using firefox. I want to come back to firefox because everything else that's worth using is either dog shit, or Chromium-based (i.e. also dog shit). However, I find this broken feature to be somewhat of a security issue. If a bad actor somehow gains access to my system, I don't want him to be able to open firefox and have access to my last browser session because I closed firefox using a keyboard shortcut instead of closing it through a goddamned menu.

Asked by zoltan955342 5 months ago

Last reply by zeroknight 5 months ago

  • Solved

Cannot Log In To Sony Community Website

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony us… (read more)

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony users. I enter my email as my Sign in ID then press enter to get to the password screen and it goes to the spinning grey circle on a white screen. My Memory and CPU gets really high and my browser locks up and I have to go to task manager and End Task for all Firefox processes to unlock it. I have no problem getting in to the website with MS Edge but I hate using it but I have to in order to sign in to Sony Community Forum and help users. I have have done a full system scan for malware with Norton, MSERT, Malwarebytes and Windows Defender. I have done a REFRESH of Firefox and I have even uninstalled and re-installed Firefox and nothing helps. I have it set to auto clear everything under History including Cache and Cookies. There is something about this Forum that for the past week will not let me in. I have emailed my Sony Advocacy leader and he is having the Web Site Team looking into it. This is the only website I cannot log in to. I have used Firefox for years and do not want to have to go to something else.

Respectfully, Don

Asked by new_aged2perfection 5 months ago

Answered by new_aged2perfection 5 months ago

Firefox crashing on startup after performing all recommended trouble shooting steps.

Hi, Today, Firefox appeared to freeze as I was trying to sign into my Hotmail account and then crashed. Subsequent attempts to restart Firefox result in crashes. Usually… (read more)

Hi,

Today, Firefox appeared to freeze as I was trying to sign into my Hotmail account and then crashed. Subsequent attempts to restart Firefox result in crashes. Usually immediately, sometimes after about a minute.

I have tried "refreshing" Firefox, running in troubleshooting mode, and uninstalling/reinstalling. I also performed the memory test suggested and had no errors.

There are no crash reports in the "Crash Reports" folder.

I have Windows 10 Home, Version 22H2, Build 19045.3693 (not sure if this is helpful or not)

Asked by jeffvdp 5 months ago

Last reply by cor-el 5 months ago

Is there a way to disable those new "Firefox has updated" tabs after each major update?

Hi. I've used Firefox as my main web browser on desktop computers for over a year now, and it's so far been the best web browser I've used.... except for one issue when i… (read more)

Hi. I've used Firefox as my main web browser on desktop computers for over a year now, and it's so far been the best web browser I've used.... except for one issue when it comes to major updates to the app.

I have Firefox set to open up on the tab/site I was using before I end a session and close the app. Whenever there is a new major version release, the update gets installed the next time the browser is launched before showing the browser window. But, when the window opens back up, I'm not sent back to the site/tab I was previously using. A new tab automatically opens up to a Mozilla page saying that Firefox has updated, along with a large promotion for another Mozilla service.

I then need to manually close this new tab, and find the tab I was previously using during the last session before the auto-update. This is mildly irritating since it takes some control away over how I want Firefox to start up, and the new update tabs seem to just be used as a way to promote other Mozilla products seeing how the actual "Firefox has updated" text is very small.

Is there a way to turn off these automatic new tabs after every major auto-update? Or if there isn't, could an option to change the way Firefox notifies about updates be added in a future version, such as using the OS' notification option instead of opening a new tab?

Currently running the latest version of Firefox on an iMac, with Mac OS Sonoma.

Asked by wb8979 5 months ago

Last reply by cor-el 5 months ago

Gin Rummy Plus problems

I have been playing gin rummy plus on my windows 10 pc in my firefox browser with no problem until a few minutes ago when I tried to sign in to the game again. I got this… (read more)

I have been playing gin rummy plus on my windows 10 pc in my firefox browser with no problem until a few minutes ago when I tried to sign in to the game again. I got this message: Your browser does not support WebGL. The game works fine on my laptop using the same browser. Can anyone tell me how to fix this problem?

Asked by Floyd Henderson 5 months ago

Last reply by zeroknight 5 months ago

Firefox upgrade from 119 -> 120 results in “broken” screen capture

As of yesterday when I was running v119.0 I was able to screen capture streaming content from Hulu/Netflix etc, this morning after upgrading to v120.0 overnight, that cap… (read more)

As of yesterday when I was running v119.0 I was able to screen capture streaming content from Hulu/Netflix etc, this morning after upgrading to v120.0 overnight, that capability is now lost. Video and still captures are just a black screen. Please fix!

Asked by tomfoley248 5 months ago

Last reply by zeroknight 5 months ago

`unable to access my bank account online with your Browser!

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser. I continually receive this message:\Secure Connection F… (read more)

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser.

I continually receive this message:\Secure Connection Failed

"An error occurred during a connection to click-notification.capitalone.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

This is my ticket (116230) from my initial request.

What can I do?

Asked by Janet Newell 5 months ago

Last reply by Paul 5 months ago

Firefox - Private Browsing Mode with Rakuten extension

I had to reinstall the Rakuten extension button recently and it wasn't working right. I'm pretty sure it has to with Firefox Private Browsing mode which I have temporari… (read more)

I had to reinstall the Rakuten extension button recently and it wasn't working right. I'm pretty sure it has to with Firefox Private Browsing mode which I have temporarily disabled for now and the Rakuten button works fine.

I would really like to continue using Private Browsing mode for Security purposes. I know there's a workaround because I had it working before, I just can't remember what it is.  :)

Asked by ry1633 5 months ago

Last reply by ry1633 5 months ago

  • Solved

YouTube video's sound ok but green screen

I can sign into YouTube ok, and the pictures of the video's are ok, but whatever I try to watch I get a green screen and just the video sound? It started happening yester… (read more)

I can sign into YouTube ok, and the pictures of the video's are ok, but whatever I try to watch I get a green screen and just the video sound? It started happening yesterday. I am getting fed up with YouTube and the issues it has with Firefox. I'm having to use Microsoft Edge to watch videos. I've done the 3 resets it says on the support page, but still have the issue. Many thanks for getting back to me.

Asked by geoff.course1 5 months ago

Answered by cor-el 5 months ago

Update caused bookmarks to disappear

Please help me restore my bookmarks and history - the update seems to have wiped everything clean. PLUS I have multiple Firefox icons appearing in my dock. MacBook Pro. … (read more)

Please help me restore my bookmarks and history - the update seems to have wiped everything clean. PLUS I have multiple Firefox icons appearing in my dock. MacBook Pro.

Asked by larrystillwell 5 months ago

Last reply by Paul 5 months ago

Firefox on Android loading page issues

On November 22nd, 2023, when the application got its last update, everytime I open a new tab it stops loading the website half-way. And it blocks every other tab I have s… (read more)

On November 22nd, 2023, when the application got its last update, everytime I open a new tab it stops loading the website half-way. And it blocks every other tab I have saved for later from loading again. It works after I erase cache 5 or 6 times. I had no problems like this one in the past.

Asked by g.i.mannor 5 months ago

Last reply by g.i.mannor 5 months ago

Technical Questions about Firefox 120.0 Update

Release notes for Firefox v120.0 https://www.mozilla.org/en-US/firefox/120.0/releasenotes/ Among these release notes, "Firefox’s private windows and ETP-Strict privacy c… (read more)

Release notes for Firefox v120.0 https://www.mozilla.org/en-US/firefox/120.0/releasenotes/

Among these release notes, "Firefox’s private windows and ETP-Strict privacy configuration now enhance the Canvas APIs with Fingerprinting Protection, thereby continuing to protect our users’ online privacy." How good or bad is the feature? There's the canvas blocker extension which might now be obsolete, then again without details this is impossible to anser. How exactly does the Canvas API enhance Fingerprinting Protection with this new update? The release notes don't explain that, where do i find details? Firefox should use this for all windows not only private ones.

Among the relase notes, "Firefox is rolling-out Cookie Banner Blocker by default in private windows for users in Germany during the coming weeks. Firefox will now auto-refuse cookies and dismiss annoying cookie banners for supported sites." I'm not german but would still like to use this feature as the cookie agreement popups are extremely annoying and time intensive to dismiss. Apparently in about:config "cookiebanners.service.mode" is the precise setting name. Does it have to be set to "1" to be active? This setting seemingly has the potential to replace extensions such as "Cookie AutoDelete" or uBlockOrigins Filterlists/Easylist cookie notices. Firefox should use this for all windows not only private ones.

Among the release notes: "Firefox has enabled URL Tracking Protection by default in private windows for all users in Germany. Firefox will remove non-essential URL query parameters that are often used to track users across the web." I don't get why this would only be active in private windows and germany. Firefox should use this for all windows not only private ones.

Among the release notes: "Firefox now imports TLS trust anchors (e.g., certificates) from the operating system root store. This will be enabled by default on Windows, macOS, and Android, and if needed, can be turned off in settings (Preferences → Privacy & Security → Certificates)." I've no idea what to think about this, is it a good or bad change and why? Don't try to fool me here, i want honest ansers no BS... is there potential for abuse? If Firefox uses CA's from the OS then what happens to firefox internal CA's, remain unchanged?

Among the release notes: "Firefox supports a new “Copy Link Without Site Tracking” feature in the context menu which ensures that copied links no longer contain tracking information." While this is a welcome change, i'd be much much more useful to replace “Copy Link Without Site Tracking” with “Open Link Without Site Tracking”... Otherwise there's the needless waste of time manually open a new tab and paste the link... This completely lacks any logic if you ask me, why didn't mozilla make it as i suggest above in the first place? Why the manually klick klick waste of time?

Lastly a question unrelated to this update, when RFP is enabled and the browser-screen-size is spoofed, if i go into fullscreenmode by accident, will this expose my true resolution or not?

Asked by Delete-Firefox-get-Librewolf 5 months ago

Last reply by zeroknight 5 months ago

  • Solved

banking protection

Firefox recently started banking protection when it thinks I am accessing a bank Web site. Settings has no information about it. How can I exempt a particular site from b… (read more)

Firefox recently started banking protection when it thinks I am accessing a bank Web site. Settings has no information about it. How can I exempt a particular site from banking protection?

Asked by kodaiborn 5 months ago

Answered by TyDraniu 5 months ago