All Products Support Forum

I will be trading in my phone and I wanted to continue to access the sync history. How do I get a copy of my history to transfer to my new phone? I will no longer have access to the info once my trade-in is disconnected from my account. Thanks

Since pretty much the beginning of the internet, pop-ups were deemed a significant annoyance, so much so it diminished and ruined the users’ browsing experience and significantly reduced efficiencies. Hence the addition of pop-up blocking settings to all browsers long ago.

However, for some unknown reason Firefox gives Google a free pass and allows their “sign-in” pop-up that pop-ups seemingly on every website you visit where you then have to then manually close the pop-up on pretty much every single website you visit - even though you have the pop-up blocker setting on ( and the only way to turn off a pop-up blocker is to specifically add a website to allow for pop-ups).

This is absolutely horrible and not acceptable. If you have the pop-up setting on, no pop-up should be allowed to get through no matter what it is or the source. If you allow one pop-up to continue then you should be allowing hundreds of thousands of other pop-ups as well. But you wouldn’t as you know this would be unacceptable, but again, somehow Firefox allows Google’s pop-up to go through and it pop-ups on pretty much every single website you visit.

Note that I selected Privacy and Security Setting as the "topic" above as that is were Firefox has it's pop-up setting (and where you can add exceptions to allow pop-ups for specific websites)

I keep getting Mozilla Firefox Pop Up Windows stating my System is infected via

nvtyk.magmaartisan.top.

I have run windows defender and avg anti-virus software to check my computer which cannot find a problem.

I have also tried to find where this is being called from within Firefox settings and windows services.

How do I get rid of this, am I infected and what can happen?

I would like to know why Firefox will not open links on certain websites. I am able to browse to these sites just fine. However, while navigating through said sites, sometimes links will not open. They do open in MS Edge and Google Chrome. One example is on the Kreg Tool website - https://www.kregtool.com/shop/workspace/bench-system-components/universal-bench-base-with-standard-height-legs/BENCH-BASE-STANDARD.html - I am not able to select the bench size from the drop down list. Firefox goes into a loop then I have to refresh to get out of the loop. Hopefully someone can explain this or provide a workaround.

Thanks much.

Dwane

I would like you to stop displaying notifications of incoming emails while I'm reading my other emails. These notifications block what I'm trying to read and they are irritating and annoying.

For the last several years I have had Firefox configured to display all website fonts in my custom font, Dyslexie. As of upgrading to v119 yesterday, I have lost this function; all websites now display their native fonts. I still have Firefox Settings Default Font set to Dyslexie, but it no longer works. Any help would be appreciated.

I go to www.archive.org on a regular basis. Now though, all I get is a blank screen and when I click on the small figure at the address bar, I get the meassage "Connection not secure"

Why is this suddenly happening? In the week since I was there last, I have not changed any hardware or software.

Even though I discovered that "private mode" will get to that page, I like to keep my history file complete for when I need to refind something. I don't want to have to start using ":private mode" for browsing.

I really don't care if it is not a secure site. I trust it and want to go there. How do I override this so I can get back to a site that I have visited hundreds of times before this problem showed up?

BTW, cookies and caches have been cleared out. The computer has been rebooted. My internet connection has been reset (several times). The results have not changed. None of my other frequently visited sites does this. Only www.archive.org

Thank you.

About 3 months ago when logging in to my bank account on a windows PC using Firefox, the password was accepted but the account failed to open due to an error. Previously it worked like a charm, but my bank updated its security and it hasn't worked since. However if I perform the same operation on Google Chrome it works. I have a similar experience on a few other web sites. Is there something in my Firefox settings preventing this from happening? Cheers,

Mark

Only with Firefox (default) and Norton 360 My Norton page, the page does not recognize that the Password Manager is already set up and active. The Password Manager button erroneously shows "Set Up", and when pressed the surrounding oval turns blue and nothing else happens - forever! That button should say "Access Vault". Also, he Feature Setup incorrectly shows Password Manager as not being setup when it already is on, active, and functioning in other areas of Norton 360, and surprisingly through the Firefox browser extension NPM button. This apparent MY Norton syncing problem only happens with Firefox, not when using Edge or Chrome.

I'm on MacOS Sonoma 14.0. Since the Firefox update to v. 119.0, I have had a really strange issue which is hard to describe, but I'll try.

In the Bookmarks Sidebar, whenever I click a folder, it disappears from view leaving a blank, empty space. The folder is still there, and everything in the folder is visible, but the folder itself is just a blank space. When the blank space is clicked on, the folder reappears and can still be selected, but the folder beneath it becomes invisible. It is almost as though the background and the foreground text and folder outline are the same color. The same thing occurs with History. The bookmarks themselves never become invisible, just the folders.

Has anyone seen this behavior? Does anyone have any idea how to fix it?

Thanks.

When a "+" sign is entered, alone, into address bar, a list of some visited sites instantly appears. How do I delete these sites and prevent sites from being saved in the future?

I've searched everywhere I can find for an answer to this question, or for a place to submit it, and failed.

In Privacy & Security > History I've un-checked all except "Clear history when Firefox closes" which is checked. In > "Address Bar--Firefox Suggest", I've disabled all options.

I clear "Recent History, Everything" (Cookies and Site Settings are left unchecked) frequently.

Thank you for your help!

Hello I'm from Poland , so i go straight to the points : - since last updates i cant login to my ban account - i cant login, use my credit card With all respect .... i have been using Firefox fot like 7 years , never had problems , but nowis just shit show

DONT tell me reset my PC DONT tell me delete cookies DONT TELL me reinstall windows DONT tell me reset you PC

.. reset you cookies , and all password saved  :D i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox

wait ,, again

i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox

wait again

i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox

.... and many more your's advices

just after freaky update... like seriously ?

i give you , 2 weeks , if after that i still cant log to my bank account, and others, well.. we dotn gonna see each other again i guess

My laptop Fiirefox has a tiny white bar at the top with the X, minimize and maximize commands. How do I make that go away? (Or come back, if I need it to.) I need the real estate on the laptop, if for no other reason than to shut Messenger down on FB. Presently, I can't access the X to close it. Presently have Win10 on an Acer Spin 3. Thank you, O Knowledgeable Ones.

Hi,

I want the Firefox suggestions to show up when I click on the address bar. Currently, it shows up only when I type a letter. I am unable to find the settings for it. I know it's a silly query, but would still appreciate it if it could be answered.

Thanks

Hello. Whenever that blue broader on the new tab appears, it doesn't let me type on my keyboard and doesn't let me switch to a different tab and open my folder on the desktop whenever I press my keyboard. Does anyone know how to fix this problem?

screenshot is attached.