Showing questions tagged: Show all questions
  • Solved
  • Archived

Firefox cannot open profile

After upgrading Ubuntu from 18.04 to 22.04, I attempted to import my old profile data into the new version of Firefox (118.0.2). All attempts following the instructions a… (read more)

After upgrading Ubuntu from 18.04 to 22.04, I attempted to import my old profile data into the new version of Firefox (118.0.2). All attempts following the instructions at [https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-fire...] failed.

Following the instructions at [https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing...], I deleted the profile.ini file.

Since then, Firefox does not open. I still get the message "Your Firefox profile cannot be loaded. It may be missing or inaccessible." The only option is to press the OK button at which point, FIrefox closes.

There is no current information in the crash logs and I can't find any error logs.

Asked by Wayne Knight 7 months ago

Answered by Wayne Knight 7 months ago

  • Locked
  • Archived

Mis;leadinbg Message when Local Mail Folder is Missing

continue in /questions/1427133 thread. I was trying to save a mail message into a Local Folder, and Firefox produced the following pop-up message: Error - bsn on Loc… (read more)

continue in /questions/1427133 thread.

I was trying to save a mail message into a Local Folder, and Firefox produced the following pop-up message:


Error - bsn on Local Folders There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again.


I assumed that my C-drive was full, so I deleted a large file. The same message appeared. Then,after I realized that I could save messages into other Local Folders, I looked in the Local Folders directory. I saw that there was a file bsn.msf, but the bsn file was missing. I am restoring it from a backup from nine days ago. The pop-up message is clearly wrong/misleading. I am running 118.0.1 on Windows 10 Professional 22H2 64-bit. I see that I need to upgrade to 118.0.2, which I will do as soon as I finish entering this bug report.

Asked by bsfinkel 7 months ago

Last reply by bsfinkel 7 months ago

  • Solved
  • Archived

Restore bookmarks from account

Hi, I recently reinstalled windows, before that I wanted to make a backup of my data from firefox, addons, bookmarks, history and cookies. When I looked into google it re… (read more)

Hi, I recently reinstalled windows, before that I wanted to make a backup of my data from firefox, addons, bookmarks, history and cookies. When I looked into google it redirected me to this page https://support.mozilla.org/pl/kb/firefox-backup-danych-przechodzenie-na-nowe-urzadzenie Great! I thought. I was logged in, synchronized and was ready to go. After installing new windows, I downloaded firefox, logged in, and nothing... no button to restore my addons or any data. So I searched far and wide and still didn't find anything. Please tell me how to restore my data it was synced.

Asked by tobi1560 7 months ago

Answered by Paul 7 months ago

  • Solved
  • Archived

How do I get my bookmarks menu star to display on my home page?

On my own computer, a Dell laptop running Windows 10, my Firefox 118 is customized to my satisfaction. In particular, in the upper right, from right to left, there are fi… (read more)

On my own computer, a Dell laptop running Windows 10, my Firefox 118 is customized to my satisfaction. In particular, in the upper right, from right to left, there are five icons: three lines for accessing a Firefox functions menu, a "puzzle piece" icon for accessing add-ons, a U-Block Origin icon for that ad blocker, a set of vertical lines that let me access some bookmarks and history settings, and a star that, when clicked, displays my whole bookmarks menu tree, showing a combination of individual URLs and URL folders that I saved there.

    Now I am trying to set up a new Dell laptop the same way. It's running Windows 11, and I cannot find a way to display that Firefox menu star. It's got the other star (the "save to favorites" star, farther to the left), but I cannot find a way to display that "show me my bookmarks" star. How do I get that icon to display?

Asked by dak1220 7 months ago

Answered by cor-el 7 months ago

  • Solved
  • Archived

Settings button is missing/has moved?

I was looking for the settings button on the Firefox Android app but cannot find it in its usual place in the meatball menu in the bottom right (I have the search/tabs ba… (read more)

I was looking for the settings button on the Firefox Android app but cannot find it in its usual place in the meatball menu in the bottom right (I have the search/tabs bar set at the bottom of the screen). Please see attached screenshot. Could you please let me know where the settings button has been moved to? I can't find it by myself, and as this seems to be a relatively recent change I can't find anything online/in the FAQ about where it might have gone. Thank you! :)

Asked by stewarta97 7 months ago

Answered by stewarta97 7 months ago

  • Solved
  • Archived

Microsoft Teams web Large Gallery mode not working since 118.0.1

Hello! Since I updated Firefox to 118.0.1 (latest version when writing this) the Teams Large Gallery mode in Firefox is displaying black and eventually all the participan… (read more)

Hello! Since I updated Firefox to 118.0.1 (latest version when writing this) the Teams Large Gallery mode in Firefox is displaying black and eventually all the participants appear but the performance is 1 frame per minute. All the cameras are frozen and occasionally the display refreshes for one single frame.

Audio is working fine and default Gallery mode (only 4 camera displayed) still works normally.

Thank you!

Asked by powernemo 7 months ago

Answered by powernemo 7 months ago

  • Solved
  • Archived

"Find in page" not working

Suddenly my "find in page" or "Ctrl F" function from the Firefox menu doesn't work. I can click on it but nothing happens. I never get a place to type in what I want to f… (read more)

Suddenly my "find in page" or "Ctrl F" function from the Firefox menu doesn't work. I can click on it but nothing happens. I never get a place to type in what I want to find. Did I accidentally change something in my Settings? If so, I can't find what it was.The same function in Chrome still works just fine. Please help. Thank you.

Asked by cre8onlyluv 7 months ago

Answered by Terry 7 months ago

  • Locked
  • Archived

dont you have any support for me

I need someone to help me NOW. I have very important medical information that I need to access and cannot get to AOL mail due to a box asking for a primary password emai… (read more)

I need someone to help me NOW. I have very important medical information that I need to access and cannot get to AOL mail due to a box asking for a primary password email does not work; foxfire password does not work. there is not way to make a primary password.

Asked by cbihon 7 months ago

Last reply by James 7 months ago

  • Solved
  • Archived

address bar drop down menu

I recently moved my other PC to Windows 10, then put on Firefox (browser). When I drop down the menu below the address bar, I see random web sites I apparently have used… (read more)

I recently moved my other PC to Windows 10, then put on Firefox (browser). When I drop down the menu below the address bar, I see random web sites I apparently have used -- not what I want to see. I want what my laptop (Firefox on Windows 10, also) shows which is a set of web sites that I visit often. That list is fixed and does not deviate. THAT is what I want for my the other PC with the new Windows 10 on it. What setting(s) in Firefox controls this? I have attached a screenshot of the preferred drop down menu that I cannot seem to duplicate on the new Windows 10.

Thanks to all in advance for whatever advice you might offer.

Asked by Txasslm 7 months ago

Answered by Txasslm 7 months ago

  • Solved
  • Archived

Theme Changes Some Components to Dark-mode Despite Override

Hiya, I use a theme which some years ago (after a change in the way Firefox handles dark-mode preferences) changed all UI and websites to use dark-mode. I was able to ke… (read more)

Hiya,

I use a theme which some years ago (after a change in the way Firefox handles dark-mode preferences) changed all UI and websites to use dark-mode. I was able to keep using the theme, and mostly override this behavior by setting:

`layout.css.prefers-color-scheme.content-override = 1`

However, this didn't take for some components, such as the sidebar and bookmark editor window, which still continue to use dark-mode.

Is there any way to completely disable dark-mode everywhere, and still use my preferred theme?

Cheers, Afraz

Asked by afrazkhan 7 months ago

Answered by zeroknight 7 months ago

  • Solved
  • Archived

Exclude timezone from fingerprint protection

Hello, i have the issue that times are displayed in UTC as long I have enabled fingerprint protection. Is there a way to exclude time zones or to manually set the timezon… (read more)

Hello, i have the issue that times are displayed in UTC as long I have enabled fingerprint protection. Is there a way to exclude time zones or to manually set the timezone I want?

I found this in about:config: privacy.fingerprintingProtection.overrides: string

Can I override the settings for the timezone?

Asked by mad-model 7 months ago

Answered by zeroknight 7 months ago

  • Solved
  • Archived

Firefox blinks several times and then crashes on various websites

Latest crash report: bp-c7581c18-335d-41c6-826e-383c40231009 Firefox blinks and then crashes when attempting to visit various websites, specifically Unsplash.com (a stoc… (read more)

Latest crash report: bp-c7581c18-335d-41c6-826e-383c40231009

Firefox blinks and then crashes when attempting to visit various websites, specifically Unsplash.com (a stock photo site) but also inconsistently on other pages including Google search results pages. I have tried refreshing, uninstalling and reinstalling, ensuring all my drivers are up to date, and disabling hardware acceleration and webGL. The only time the browser works consistently without crashing is in Troubleshoot Mode.

Asked by Jade 7 months ago

Answered by zeroknight 7 months ago

  • Solved
  • Archived

What is this icon in the upper left corner

This blue icon recently appeared in the upper left corner, and it's there even when I watch video full screen. Clicking on it doesn't do anything. What is it and how do I… (read more)

This blue icon recently appeared in the upper left corner, and it's there even when I watch video full screen. Clicking on it doesn't do anything. What is it and how do I get rid of it when I want to watch video?

Asked by ben164 7 months ago

Answered by ben164 7 months ago

  • Solved
  • Archived

Firefox is not loading some images, Linux Mint 20.3

Hi, I am using Linux Mint 20.3, 64-bit and both Firefox and Chrome are not loading images for me on certain websites (i.e. okcupid). In particular, I am noticing that im… (read more)

Hi,

I am using Linux Mint 20.3, 64-bit and both Firefox and Chrome are not loading images for me on certain websites (i.e. okcupid). In particular, I am noticing that images will actually load for a split second and then disappear moments later.

I've tried disabling my adblockers, deleting my cookies and cache, running Firefox in Troubleshoot and Diagnose mode, running Chrome in Incognito mode, and evening uninstalling and reinstalling Firefox. Still the issue persists.

I followed the advice here: https://support.mozilla.org/en-US/kb/fi ... s-not-show

Any advice or suggestions would be most welcome.

Thanks, Chris

Asked by Christopher Broski 7 months ago

Answered by Christopher Broski 7 months ago

  • Solved
  • Archived

Hide Bookmarks bar shortcuts text.

there used to be an add on called roomy bookmarks that stopped working so people found ways around to replicate it and it works on win 10 but I just switched to Win 11 an… (read more)

there used to be an add on called roomy bookmarks that stopped working so people found ways around to replicate it and it works on win 10 but I just switched to Win 11 and this solution doesnt seem to work anymore for me, anyone know if i need to change anything?

    Locate your firefox profile folder, in this article they say where you can find it: http://kb.mozillazine.org/Profile_folder
   Find your profile folder mine was: C:\Users\***\AppData\Roaming\Mozilla\Firefox\Profiles\***.default\
   Locate a folder called chrome (if it doesn't exists create one through your O.S) must be lowercase
   Locate inside chrome folder the file: userChrome.css (if it doesn't exists create one through your O.S, google how to create a .css file on notepad) Chrome must be cased as shown above
   Add the code: https://pastebin.com/1r6cc8hW
   Restart Firefox, now you are done, if you don't want text to be displayed within the icons just remove the last line. 

This is the line of code i have in css file that works for me in my win 10 machine.

/*

* Recreates the basic functionality of the popular Roomy Bookmarks Toolbar add-on in Firefox 57+.
* Uncomment the section with the functionality that you want, leave all other sections commented.
* This only affects toplevel toolbar bookmarks and folders, bookmarks and subfolders in folders are unaffected.
* The tooltips on long hover (showing bookmark name and link) are unaffected.
*/
/* some margin settings, do not comment out */

.bookmark-item > .toolbarbutton-text {

 margin-top: -1px !important;

} .bookmark-item {

 margin: -1px !important;

}


/* No text on toolbar bookmarks; Text on bookmark folders. No hover effect. */

  1. PlacesToolbarItems > .bookmark-item:not([container]):not([open="true"]) > .toolbarbutton-text {
 display: none !important;

}

  1. PlacesToolbarItems > .bookmark-item:not([container]):not([open="true"]) > .toolbarbutton-icon[label]:not([label=""]) {
 margin-inline-end: 0px !important;

}


/* No text on toolbar bookmarks; No text on bookmark folders. Show bookmark text on hover. */ /*

  1. PlacesToolbarItems > .bookmark-item:not(:hover):not([open="true"]) > .toolbarbutton-text {
 display: none !important;

}

  1. PlacesToolbarItems > .bookmark-item:not(:hover):not([open="true"]) > .toolbarbutton-icon[label]:not([label=""]) {
 margin-inline-end: 0px !important;

}

  • /


/* No text on toolbar bookmarks; Text on bookmark folders. Show bookmark text on hover. */ /*

  1. PlacesToolbarItems > .bookmark-item:not(:hover):not([container]):not([open="true"]) > .toolbarbutton-text {
 display: none !important;

}

  1. PlacesToolbarItems > .bookmark-item:not(:hover):not([container]):not([open="true"]) > .toolbarbutton-icon[label]:not([label=""]) {
 margin-inline-end: 0px !important;

}

  • /

does anyone have a workaround or a similar add on? i would like to have my booksmarks as shown in the screenshot on my win 11 pc as well.

Asked by meromex_102 7 months ago

Answered by meromex_102 7 months ago

  • Locked
  • Archived

new Sony TV trying to setup only with the antenna cable am I doing something wrong? lol

I have a new Sony TV that I'm trying to connect just with the buildings cable antenna but it isn't working I've been trying for 3 hours I've just moved in and haven't got… (read more)

I have a new Sony TV that I'm trying to connect just with the buildings cable antenna but it isn't working I've been trying for 3 hours I've just moved in and haven't gotten an internet system yet.

Asked by Tony Fonte 7 months ago

Last reply by Paul 7 months ago

  • Solved
  • Archived

Thousands of Profile files being created

My Firefox 118.0.1 on Win 10 (all current updates) is creating literally thousands of profile files daily. For example, at this moment there are 3957 profile files with n… (read more)

My Firefox 118.0.1 on Win 10 (all current updates) is creating literally thousands of profile files daily. For example, at this moment there are 3957 profile files with names like

6D89348819C8881868053197CA0754F36784B4BFSF

in the directory C:\Users\(user)\AppData\Local\Mozilla\Firefox\Profiles\ywlawdlc.default-release-2\cache2\entries

There are also thousands of other profile files in folders from previous dates.

What is the purpose of this many profile files, and how do I stop their creation in such quantities?

Thanks Dave

Asked by Dave Corio 7 months ago

Answered by cor-el 7 months ago