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1. 1) I Followed the instructions and exported my Firefox bookmarks in HTMLformat from a Windows 10 laptop and saved the file on a thumb drive.
2. 2) I had installed Firefox on a new Windows 11 laptop.
3. 3) I followed the instructions and tried to imported the HTML file from the thumb drive into the newly installed Firefox on the new Windows 11 laptop.
4. 4) I got the message "file is empty" when I pressed open so the import did not work as advertised. I looked at the HTML file on the thumb drive and all my bookmarks were there, so the file was not empty.
5. 5) What do I do to get the newly installed Firefox on my Windows 11 laptop to read/recognized the HTML file I created and to successfully import my bookmarks?????

Thank You for any help you can give. JKH

Hello !

I am using ff latest ver 103.0.1 on Windows-10-Enterprise-22H2-19045.1865-x64. When I go to drive.google.com/ it redirects me immediately to their support site displaying page : https://support.google.com/drive/answer/6283888?visit_id=##################-##########&p=unsupported_browser&rd=1

hash is a single decimal digit above.

On the support page, there is a button labeled "Update your browser". On clicking that ff opens another tab showing website : https://updatemybrowser.org/

This website says my ff version is 45. I wonder where did they get this number from .... !

So I installed a user agent editor extension ( https://mybrowseraddon.com/custom-useragent-string.html ).

Now updatemybrowser.org says I am using latest ff. But Google Drive still redirects me to their support site.

Same behaviour seen in ff safe mode when all extensions are disabled.

What do I do to access the Google Drive page?

Thank you.

-Gamma

Edit : typoes

Hi I use my Firefox account on my personal computer and on my own computer on a server at work. Since my Firefox was updated to most recent version, I have not been able to save any passwords on Firefox on my server site. I tried adding a primary password using Firefox while on the local station, but it is not functional. Every time I open any new page to where I have an account, I have to reenter my Primary password before signing in to the site. I have since disabled this feature as it is not working for me. Firefox seems to be working fine on the local station at work and on my personal computer at home.

My Computer service tech for the server is unable to resolve this. I have also consulted a computer tech in the community who has not been able to solve it. We have uninstalled and reinstalled Firefox twice. We have gone through a multitude of settings on the Firefox site. I am able to save the passwords without issue if I use Microsoft Edge or Google Chrome.

I am looking for someone who can give me guidance on what settings I many need to change. I simply want to be able to enter my user name and password for the common sites that I use, ask Firefox to store them so I do not have to retype them every time.

Thank you, Shelley B

Howdy!

Whether I use Google or DuckDuckGo or FireFox, I get this message at the VitaCost.com website when searching for products. I can get to the website via http or https but this message stops me from ordering.

Access Denied You don't have permission to access "http://www.vitacost.com/Search.aspx?" on this server. Reference #18.94467b68.1660002130.7f6a9bb

Can any one give me a clue?

God Bless y'all for any help provided.

Irish Texan

Hi, I just installed Firefox on my phone but I can't download add-ons (see attachments). My connection is fine, I tried disabling the VPN, but it's still the same. Please help. Thank you

Firefox 103.2.0 (Build #2015895963) Device: POCO F2 Pro

In Settings, I have configured "When using the address bar, suggest..." to use my Bookmarks, and nothing else.

Let's say I have a bookmark for the URL: https://www.mozilla.org/en-GB/firefox/products/

If I start typing "moz", that bookmark appears in the suggestions, but the autocomplete also offers me the domain's "home" URL, https://www.mozilla.org.

I don't have that "home" URL bookmarked, so I don't want it to be suggested to me - as I told Firefox when I set "Bookmarks" as the only source of suggestions. Often when trying to navigate quickly to a bookmarked page, I assume that autocomplete will be giving me my bookmarked page, and end up accidentally going to the "home URL" instead.

So is there a setting that lets me keep my bookmark suggestions, but disable this "autocomplete with home URL" behaviour?

This isn't specific to mozilla.org: that URL was just an example.

OS - Ubuntu22 Firefox - Default firefox on ubuntu22 (Mozilla Firefox 103.0.1)

Use case - 1. Custom profile folder (named prof1) contains pref.js and chrome folder with custom css file. 2. prof1 is created in -> "/customData/profiles/prof1" 3. The folder "/customData" has full rwx permissions and is owned by $USER (not by root)

Output -> 1. When launching firefox mentioning the profile -> "$ firefox --profile /customData/profiles/prof1"

The browser does not load, but there is an error box saying Profile Missing Your Firefox profile cannot be loaded. It may be missing or inaccessible.

Questions -> 1. Is it possible to load firefox profile from root directory ? 2. If custom profile folder is created in "/home", then it is launching and working perfectly. How is this possible when the permissions and owner is same as the one in "/customData"

I opened Firefox this morning and suddenly my home screen was 4 or 5 times larger then when I shut down the night before. The zoom settings in the menu only affect the body of the home screen. I can not find how to reduce the size of the fonts being used in the ribbon.

After this latest Firefox install, my zoom percentages are wonky. They were set at 100% before but now I have to adjust them to around 70% for the same zoom effect, but that doesn't fix how much taller the tab space is and bookmark space relative to the previous version.

Hey :)

https://support.mozilla.org/en-US/questions/1265175 This no longer seems to work on my new mac (M1, FF 103.0.2)

Or maybe I did something wrong but I cannot figure it out.

Basically, I get no change whatsoever after creating the userChrome.css file and placing it in the appropriate "chrome" folder in my profile folder...

Please help me figure this out.

Best, Julien

After upgrading to Firefox version 103.0 on Windows 10 I am no longer able to Login to https://auth.synchronybank.com/account/login . After entering my User ID and Password I stay on the Login screen with the gear spinning for several minutes then receive the error screen shown in the attached image. Clicking on Try Again" on the error screen produces the same error. Please correct ASAP.

Note that the Login from https://auth.synchronybank.com/account/login completes successfully using the Google Chrome or Microsoft Edge browsers.

I've enabled 'Delete cookies and site data when Firefox is closed' to delete the cookies and site data when I close Firefox, but I would like to add some exceptions (mostly mail site). Every time I add the exception through Manage Exceptions... button and then I close Firefox, when I restart Firefox, the exception is gone. Is this expected? I don't think so. If so, it's not clear in the UI, as the button is just next to the mentioned checkbox.

Version: Firefox 103.0 (64-bit) SO: macOS Monterey 12.5

Hi, I am trying to understand why my exceptions (blocked web sites) keep deleting and or when I delete cookies the exception are also removed? I apply several web sites to be always blocked, but every time I go back to add another or check. They have been removed. Also if I tick the delete cookies when closed. That also deletes the exceptions. Why would it do this?

Why on earth would I continue to re-enter the same several exceptions every time I open Firefox?

Am I missing something else in the settings? And yes I always click on save changes.

Thank you for your time. Doc

This is a very bizarre problem. Basically I can't install any Firefox addon neither on my desktop OR may laptop. I noticed this issue just couple of days ago. When I try to install any addon normally, from a link, it tells me that the addon can't be installed because the file is corrupt. Tried several addons, all same problem. On my desktop AND on my laptop. On my desktop I'm running ver. 103, but on my laptop I still had ver. 102.1, so there is no Firefox update issue. When I try to install addon from xpi file, it tells me that I have no permission to open that file and that's it. I tried to take ownership of that file but it didn't solve the issue I tried to disable my AV program, but it didn't do anything. On my laptop, I tried to refresh FF, no help. I tried to start FF in safe mode, same problem. I created new profile, same issue. Eventually, I totally uninstalled FF, removing program itself, removing Appdata folder and even registry entry. Installed fresh copy of FF, same problem exists. Then, I noticed one thing. When I tried to sync fresh FF installation on my laptop, it synced everything, EXCEPT for addons. So, something is preventing me doing anything regarding addons. Themes install just fine. I've struggling with this problem since yesterday and at this point I totally ran out of any fresh ideas how to solve this issue, thus posting here. I'll appreciate any fresh idea as what to do next. Thanks

My web pages have increased in size on their own. I tried shrinking the font size a bit but it is not the font but the pages (borders, etc)....how do I get it back to normal and why did it do this?

Hi!

Firefox updated to 103.0 (64-bit) tonight and now zoom is at 110%. I have gone in and put it back to 100% but it's not changing. When I go back and look, it's right back to 110%.

How can I fix this?

Thank you!

i really hate when forcing a new features without clear or easy way to disable it ..started the the download icon new annoying behave. now i have 2 more problems....

1.how can i disable this one ( Windows' "Make text bigger" accessibility setting now affects all the UI and content pages, rather than only applying to system font sizes) it was ok before update i want to remove this new one i don't like the UI auto resize..

2.after updating to 103 my bookmarks toolbar stopped working.. now its it's empty and i cannot add any new bookmark by select and drag the only thing i can do to show or hide this blank bookmark toolbar how to fix it ?

Discord hyperlinks will no longer open when Firefox Developer Edition is selected as my default browser. They open fine in both Firefox, Microsoft Edge, and Google Chrome when selected as Windows 11's default browser. When selecting my default browser it would show 2 instances of Firefox Dev but after uninstalling then reinstalling it there is only one instance in the default app list. I'm not really sure where to go from here. Maybe this is an issue with the latest version of Dev Edition or is this an issue with my Windows?

Thanks