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Updating FF, using Mac 10.12.6: Will ESR happen automatically?

I have Mac 10.12.6 on an "early 2009" 27" iMac. I'm waiting for the new 27/32inch iMac until I upgrade hardware and operating system. The release notes with FF V115 say… (read more)

I have Mac 10.12.6 on an "early 2009" 27" iMac. I'm waiting for the new 27/32inch iMac until I upgrade hardware and operating system. The release notes with FF V115 say in part " Users on those operating systems will be migrated to the ESR 115 version of Firefox."

I want to clarify that when I update to FF 116, FF will automatically install the ESR version, or will I need to do this manually? Also, will this update take a long time, like FF will be installing a totally new (ESR) version, rather than "just" the usual update?

Asked by ChrisG 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Upgrade from 60.9.1

Help! I have been stuck on 60.9.1. I tried to upgrade many years ago and lost all my past emails and folders. A search at the time said there was no way to get them bac… (read more)

Help! I have been stuck on 60.9.1. I tried to upgrade many years ago and lost all my past emails and folders. A search at the time said there was no way to get them back so I reinstalled 60 and have lived there ever since. A couple of weeks ago Google mail changed their security protocols and dropped POP and 60.9 apparently can not read IMAP. I love Thunderbird and would prefer to stay but I don't want to loose all my past emails and folders. So, I would like to upgrade to the latest stable version. Is there a path that won't dump my history? I have read many posts on here but still can't find the path to being current. Can I simply install the latest version or do I have to install in stages. If in stages what is the order of version to install and should I stop at each version to check/test something before moving to the next install?

Thanks in advance for your help.

Asked by momonga12 1 year ago

Last reply by Wayne Mery 1 year ago

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Still remained a question, how to import contatcs into Tbird

Happy New Year all volunteers, In W10, after crash all my applications, and their setup/data got wiped out. Tbird worked before like charm. Then it was a new installation… (read more)

Happy New Year all volunteers, In W10, after crash all my applications, and their setup/data got wiped out. Tbird worked before like charm. Then it was a new installation 2 years ago. I moved mail data from Vista Mail on a Toshiba PC to my then new GP PC, with W10. Now, I have to re-install all the apps, and try to import/collect data. Luckily, my Vista PC is still working, so I can recover things from there. So, in Vista Mail i exported contacts, tried .csv, and .vcf. Csv seemed to work, however the import in Address Book was not functional. The names and e-mail addresses were mixed up. Then, I tried .vcf: with a single contact it works fine, but not with a list of .vcf files. Then, I found the advice to create one .vcf file for all contacts via copy *.vcx merged.vcf. The file got created, and looks fine. The windows contact too can open it, one-by-one. Windows10 Mail can handle it also. But, when I try to import this in TB I got as far as START import. Then, the message "Import failed unexpectedly, more information may be available in the Error Console". I do not see error console, and more hints. I must tell, extracting contacts from GMAIL works too. But, unfortunately I do not have set up gmail so that it saved all contacts upon referencing, so I just have a subset of contacts there... Do you guys have a working solution, or is this a new chart again ? By the way, the TB version is the newest one, a guess it is 102. Cheers, Zoltan

Asked by zszemeti 1 year ago

Answered by zszemeti 1 year ago

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Minimum Ubuntu Version For Thunderbird 115

What is the minimum version of Ubuntu to install Thunderbird 115 supernova? I'm on 20.04 on ZorinOS. And by the way, when are you planning to make it available on APT? … (read more)

What is the minimum version of Ubuntu to install Thunderbird 115 supernova? I'm on 20.04 on ZorinOS.

And by the way, when are you planning to make it available on APT?

Thanks, Tal Sabadia

Asked by sabadiatal 9 months ago

Last reply by Wayne Mery 9 months ago

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Upbro/godaddy is my email host . they upgraded from webmail to microsoft360 outlook this week. I am using thunderbird

'They were supposed to transfer everything over and after considerable number of interactions i now have 1 of my 5 emails working . I can send and receive emails on emai… (read more)

'They were supposed to transfer everything over and after considerable number of interactions i now have 1 of my 5 emails working . I can send and receive emails on email #1. I can receive emails on email#2,3,4,5 the problem is I can only send messages on email #1 When I go to accounts. - edit smtp server all the 5 user names default to the same user name ( last line) . Which ever user name I put in is the email that I can send emails out. for ex. if the user name is email1@xxx.com I can only send emails out on email 1. if the user name is email3@xxx.com I can only send emails out on email 3 . On the SMTP server edit page ----- Description : office 365 Server name: outlook.office365.com Port: 587 Connection security: STARTTLS AUTHENTICATION: normal password User name: email1@xxx.com I s there a way to separate the user names of the 5 emails

Asked by info8077 1 year ago

Last reply by david 1 year ago

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Firefox on Linux

I am using a Samsung Chromebook Pro V2, running Debian, and installed Firefox using the Flatpak command "flatpak install flathub org.mozilla.firefox". The Firefox icon a… (read more)

I am using a Samsung Chromebook Pro V2, running Debian, and installed Firefox using the Flatpak command "flatpak install flathub org.mozilla.firefox". The Firefox icon appears in the Linux apps group and I have opened Firefox using that icon.

How do I get links in my Linux apps to open Firefox and take me to the URL?

Thank you and Happy New Year, Abe

Asked by Abe Sternberg 4 months ago

Answered by Abe Sternberg 3 months ago

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How to use and exisitng TB account on a new device

I have TB on my PC and I want to use the same account settings and login information on my laptop. The laptop is currently using an AOL account, which I want to replace w… (read more)

I have TB on my PC and I want to use the same account settings and login information on my laptop. The laptop is currently using an AOL account, which I want to replace with the PC's TB account. How to do it?

TIA for your help. SweetTasha

Asked by SweetTasha 1 year ago

Last reply by SweetTasha 1 year ago

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tb-lost everything

i had the latest version 115 and i decided to install the previous version coz some things didnt go my way. i opened it and its supernova - i lost everything like setting… (read more)

i had the latest version 115 and i decided to install the previous version coz some things didnt go my way. i opened it and its supernova - i lost everything like settings, my local folders etc. how can i go back to all my settings i had in this supernova version?

Asked by Slawomir Dzwonek 9 months ago

Answered by Toad-Hall 9 months ago

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installing new version

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, … (read more)

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, but it gives me a different icon and none of my bookmarks are there. It is like I installed it new rather than upgraded. I have no bookmarks, setting, etc.

Asked by dennisedds 1 year ago

Last reply by dennisedds 1 year ago

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POP3 accounts can no more connect to related server after each Thunderbird software update

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configure… (read more)

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configured POP3 server (gmail or others). It is also impossible to send emails with previously configured SMTP server. In this case, the only solution I've found consists of:

 - creating a new profile.
 - configure POP3 and SMTP accounts, which now works (!).
 - transfer emails and abooks from old profile to the new one.

The profile corruption occurs during upgrade process and I think that the bug is located in this upgrade process. This is not related to a wrong security configuration or wrong password. Notice that the problem occurs on two PCs on two different locations. The common point to both these installations is that the profile is located on a NAS rather than on the default directory... I've not tried to perform a software update with the default directory. Thank you for your help. C. Capel

Asked by c.capel 1 year ago

Last reply by c.capel 1 year ago

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domain change has screwed up thunderbird

Hello, My webhost provider switched my domain last week. And Thunderbird is now a complete mess. They combined the names of the two domains and I'm not sure if I delete … (read more)

Hello,

My webhost provider switched my domain last week. And Thunderbird is now a complete mess. They combined the names of the two domains and I'm not sure if I delete this email address I'll be in trouble because they've tied it to WordPress. All the pathways and files I've looked at - why I don't know because I don't really understand what I'm seeing - show the old email names and such. I've been pleading and begging for assistance to straighten out this mess, but without success. Also I'm prompted to login but Thunderbird won't recognize either the old ones nor the new ones I've created.

What I'm wondering is should I remove the current install and start again. And, if I start again, are the instructions easy for this poor senior's tech-phobic brain to follow?

(I'm not sure I trust the tech support at my provider since they keep saying I created the blended email address. This is entirely untrue: I created the one I wanted them to have done in the first place... and ended up deleting the contents of the old email in the process! =:o) Thank you, Zoe

Asked by paintedfern2100 1 year ago

Answered by david 1 year ago

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Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 2 years ago

Answered by Terry 2 years ago

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Updated version keeps telling me to download latest update 91 10 0

I have windows 10. Was getting a message that Thunderbird could not automatically update and that I would have to download the latest version and install it. I did. I am … (read more)

I have windows 10. Was getting a message that Thunderbird could not automatically update and that I would have to download the latest version and install it. I did. I am now on Version 91.10.0 64 bit.

Now every day I get that same message. Thinking its a new download I start to download it only to find its the same EXE file I downloaded last time.

After running the new install, it leaves 2 short cuts on my desktop. BOTH point to the same program name and location.

Is there something wrong with that update? Thanks.

Asked by Mac Wildstar 1 year ago

Last reply by Toad-Hall 1 year ago

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Thunderbird 102.0.3 trouble receiving emails from my Ionos.com mail account

It is 5:46am Sunday morning here in Southern California and again after 3 days of calling Ionos I am not receiving emails sent to me using Thunderbird 102.0.3 especially … (read more)

It is 5:46am Sunday morning here in Southern California and again after 3 days of calling Ionos I am not receiving emails sent to me using Thunderbird 102.0.3 especially Spam emails I would like to block and mail in sub folders having saved emails. And this morning I cannot send emails from my TB account. This has been going on for a few days. Back a few days ago I would receive junk/spam mail and add those emails to block list using TB. Now those emails stay in Ionos site mail account and are not forwarded to my TB account. I cannot send emails from my Ionos site when using TB. Why is this a happening and how to fix it. Thanks

Asked by j 1 year ago

Last reply by Toad-Hall 1 year ago

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Firefox 113.0.1 Checksum error installation file

I have downloaded Firefox 113.0.1 for Windows x64 but the file seems to be corrupt. When I check the installation file with 7Zip Test Archive appeared a Warning Message d… (read more)

I have downloaded Firefox 113.0.1 for Windows x64 but the file seems to be corrupt. When I check the installation file with 7Zip Test Archive appeared a Warning Message due to a Checksum error. All others versions of Firefox downloaded can be checked correctly by 7Zip, but this installation file show an error message that I never have received. Is there a problem with the file? Thanks

Asked by enriquespain 11 months ago

Last reply by lexluthermiester 9 months ago

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Can't Update Firefox

Since about two months ago, I haven't been able to update Firefox(or any other browser for that matter). I've tried the typical method of going to Preferences, checking f… (read more)

Since about two months ago, I haven't been able to update Firefox(or any other browser for that matter). I've tried the typical method of going to Preferences, checking for updates, but I can't get passed that point. I get this error message stating "Failed to check for updates."

Chrome was giving me much of the same issue, I've allowed GoogleUpdate on my firewall rules, restarted the PC and tried again. Still got the same error message. I have no other antivirus software installed on this device other than the Windows Defender default app. Firefox hasn't told what I should be allowing past my firewall so I haven't tried anything similar for Firefox.

I also tried uninstalling Firefox, but when I tried to reinstall, I couldn't finish that process because clicking on Download Now led me to this error message stating "Hmm. We’re having trouble finding that site.

We can’t connect to the server at download.mozilla.org."

I assumed this was maybe a DNS issue. I tried a DNS flush but that also was ineffective. I tried changing my DNS servers to 1.1.1.1 and 1.1.1.2, also tried other known DNS servers but that didn't work either.

In the meantime, I'd like to at least get an offline installer going because my current version is 110.0.1.

Thank you.

Asked by kimberly9 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

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Email account does not send from my iphone and does not receive emails on my computer.

I set up thunderbird email account on my computer and my iphone. I can only send and not receive emails on my computer account and I can only receive and not send from m… (read more)

I set up thunderbird email account on my computer and my iphone. I can only send and not receive emails on my computer account and I can only receive and not send from my phone account. When I try to send emails from my phone the email bounces to my outbox where it sits and I get a message that says "Cannot Send Mail The sender address was invalid" I think something was off in the initial setup because this problem has persisted from the beginning however I cannot figure out how to fix it. Need help please so that email sends and receives from either location: computer or iphone.

Asked by editor33 9 months ago

Last reply by david 9 months ago

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Thunderbird update reminder - "can't update to the latest version. Download a fresh copy" manually.

I keep getting an error message (see uploaded image) that says Thunderbird can't update to the latest version and to download it manually. When I look at the About for T… (read more)

I keep getting an error message (see uploaded image) that says Thunderbird can't update to the latest version and to download it manually. When I look at the About for Thunderbird, it says it already is the latest version (see uploaded image). So, I ignored that error message the first few times, but when it kept appearing, I downloaded and installed the update (after backing up the Profile folder in case of mishap; see uploaded image). It said it was installing and then the Install box disappeared (it did NOT say "You already have this version" and stop installing); I assumed it had finished (although, it never asked me to do anything, even though the error message implied I'd need help, and I couldn't see any difference in Thunderbird after it finished). Today, I got the error message AGAIN (even though I updated yesterday). What does it want me to do? Is it updated, or not? I'm confused.

Asked by gmsherry 1 year ago

Answered by Wayne Mery 1 year ago

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Version 102 - Emails open without me clicking on them

Upgraded to v102 yesterday, and am really annoyed with the way so many things are behaving differently. Latest annoyance is that when I'm looking at a folder, and archiv… (read more)

Upgraded to v102 yesterday, and am really annoyed with the way so many things are behaving differently.

Latest annoyance is that when I'm looking at a folder, and archive an email (by pressing A if that makes any difference), TB then highlights the next email down, which is fine. However, it seems to think I want it to open the email, and so pops up a window to show me the message.

Can I stop it doing this? It never did this before, and I really don't want it popping up email windows without asking me. I just discovered about fives windows, all showing the same email, all hiding behind my main TB window.

Thanks for any help. In case it makes any difference, attached is the only bit of the settings that looks like it might be relevant. Can't see anything there that would control this though.

Thanks

Asked by MrYossu 1 year ago

Last reply by MrYossu 1 year ago

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How can I import Outlook 2013 PST file to TB v102?

I did this many years ago on an old PC but don't remember how. I have a new laptop and I'm trying to import my Outlook PST archive to TB. It contains 30 years of importa… (read more)

I did this many years ago on an old PC but don't remember how. I have a new laptop and I'm trying to import my Outlook PST archive to TB. It contains 30 years of important emails. I'm trying to get away from MS's Office - it's become too expensive.

I tried to use TB's tools>import>import from Outlook but I get an error message saying "no profile is found".

Can I do this within TB or do I need a 3rd party app? If so, is there a reliable one?

Thanks in advance.

Asked by blueboy714 1 year ago

Answered by sfhowes 1 year ago