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Hello, I just upgraded my father Firefox and tried to sync his years of bookmarks and password information, but it isn't syncing on his account. can anyone help recover these? we logged into our account, but forgot the password, so we reset the password and logged back in with the new password and non of the bookmarks are coming back up? if you please please can help ! thank you

Hello! As said, my laptop died suddenly a day ago. I had Firefox Sync activated. I have now installed Firefox in the new machine, logged into Sync but Sync is not syncing anything. Not even being able to "see" that I had a laptop before.

Any options to bring back my bookmarks?

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename this and nothing happens. Every time I re-open FF (v 93.0) the .corrupt is added and I can't get to my passwords. I have hundreds.

I installed Firefox on a new device and initiated a sync for multi-account containers - it promptly synced in the wrong direction. It eliminated all customization from what should have been the source (the existing device), overwriting it with the default settings of a first-time installation. I was quite surprised.

This leads me to a couple of questions.

1. Is there a sync version history or any way of rolling back a sync? 2. Is there a way to explicitly choose the sync direction?

Quite honestly it is very confusing that there is no reference whatsoever to which way an initial sync will go. I was hesitant to risk this, decided to trust it knew what to do (even though it didn't give me any indication that it did) and lost my gamble.

Firefox knows the device names, so can I suggest some basic reassuring UX be inserted into this process with something like "Initiate sync from X-DEVICE-FIREFOX to Y-DEVICE-FIREFOX?". A bit of clarity would be helpful here, as well as a way to roll back a syncing mistake instead of just having to gamble possibly losing hard-won customization with no going back.

Or have I completely stumbled past some obvious place where everything I'm requesting exists and is accessible already?

Thanks for any help anyone can provide.

I'm using Firefox to save my passwords, but I'm having troubles in having a good experience with it now that lockwise is gone. And lockwise was not perfect either but still better.

If I create a new account on an app Firefox doesn't provide a way to autogenerate a password and then save the login data.

Please improve this feature because it is vital, especially if you deprecate the alternative.

Cheers

I am in Windows11 insider dev channel, when I tried to sign in Firefox downloaded from Microsoft Store, it said "Cookies and local storage are required Please enable cookies and local storage in your browser to access Firefox Accounts."

Hi there,

I recently installed Firefox on a new computer after previously syncing my Firefox account on the previous computer but when I installed Firefox and logged into my account again on the new computer I discovered that my Bookmark Tool bar items are missing?

Can anyone help me fix this please?

Many thanks.

ok been using Firefox on more then 1 computer, i use sync on each computer, when i open my book marks i get a very long list over & over of folders & book marks that is not what i want or isn't the way saved book marks 2 me should look like, i even try moving deleting duplicates that is listed over & over how 2 get the techs at fire fox 2 get rid of this unwanted issue problem? since fire fox wont allow me cause of softwear issue & fire fox hangs up stops responding a lot

I never received the code to complete sign in. Tried 5 times. Email account did not receive email with code. Firefox says their code emails were returned. The account clasijaz@mail.com is a valid email account. What is the problem???????? This code is new. I had no problem syncing with another new computer three months ago. It did not ask for a code last time.

Hello. I used to have a Firefox account a few years ago using the email ... @globo.com and a secondary email ... @gmail.com. Now I excluded my globo.com email account and I can't use or create an account with the gmail one. I made a new account using my live email account as primary but still can't use the gmail one as secondary because it says it already activated in another account. Would be possible to delete the globo.com account then I'll be able to add my gmail account as secondary then turn it primary?

Thanks in advance.

Marcus

edited emails from public and search/spam bots view on this community forum.

Hi all, I suspect I'm out of luck but I'm hoping someone might have some ideas ... I'm using Firefox 94.0.2 and I have become a big fan of the ability to pin shortcuts/bookmarks to tiles in the New Tab screen. I customized my New Tab with 9 rows of tiles, 72 pinned sites, a very useful & convenient feature.

I got a new laptop for work, installed Firefox and logged into my Firefox account. I ran Sync to copy some open tabs over to the browser in my old laptop. Somehow the sync picked up the setting of having 72 tiles on the New Tab page, on the new laptop, which was great; but instead of my pinned sites, the 72 tiles were populated by random sites (presumably pulled out of browsing history). No worries; I'd expected that I'd have to manually configure the new laptop's browser anyway.

But then when i logged into my old laptop this morning I was dismayed to see that the pinned sites were gone! The 72 tiles are still there, but the pinned sites have been replaced by random ones. Now I'll have to reconfigure my old laptop's browser as well. :-(

My question: is there any way to restore the previous pinned sites without having to re-pin them all manually? And once they're all back in place, is there some way to export/save/lock them, so this won't happen again? If having Sync enabled across my two devices is going to randomly wipe out my pinned sites, then I suppose the New Tab tile functionality is not so useful and I'll just use an old-fashioned Bookmark list.

Thanks in advance for any insights!

I have added some addins to store from my account enabling 2FA, now I lost 2FA recovery codes (I lost my recovery code when my system got blue screen error) and I have reinstalled google authenticator. I need to delete a addin from my account. It is so much important for me to delete the addin. Please suggest a solution.

just got new macbook pro, want to have the browsers stay in sync.

going to sync and adding a device it keeps wanting me to get the app, and point the QR code at my phone. that's not where I am

i'm just trying to add another device...help!

hi. I'm currently using kubuntu 18.04 and I just had to remove my m.2 C: drive because of power outage (it's completely fried) and I downloaded files with my firefox I've made a lot of bookmarks but I haven't signed in to my firefox account and I'm afraid if I log-in and sync I'll lose all my local data. so What happens to my local data if I sync with my Firefox Account?