Showing questions tagged: Show all questions
  • Solved
  • Archived

Scrolling bookmarks causes iOS app to crash

Attempted to scroll through a folder of bookmarks (Firefox for iOS on an older iPad Pro that’s been fully updated to iOS 16.1). About halfway through the scroll, the app … (read more)

Attempted to scroll through a folder of bookmarks (Firefox for iOS on an older iPad Pro that’s been fully updated to iOS 16.1). About halfway through the scroll, the app shuts down. Upon restart, it restores tabs, but also apparently clears cache, forcing me to re-login to accounts.

Asked by carl.graziano 1 year ago

Answered by Paul 1 year ago

  • Archived

Firefox for Android 106.1 GPS not working on Lineage OS

Hello all, Under Lineage OS v19.1 for Pixel 3a, no OpenGapp or alt installed For Firefox Android v106.1, location is enabled for Firefox under App permission when you… (read more)

Hello all,

Under Lineage OS v19.1 for Pixel 3a, no OpenGapp or alt installed

For Firefox Android v106.1, location is enabled for Firefox under App permission

when you allow the website to access GPS within Firefox eg Google Maps, you will see the green dot on the top right of the phone like it is using GPS for around 3 -4 seconds and then it will vanish. Within Firefox it will just keep spinning like trying to get location.

It does not matter which site you use, other website does the same.

However if you use the default browser within LineageOS, the GPS works fine with Google maps and others.

It looks like a Firefox bug but I need confirmation. thanks.

Asked by HelloUser 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox crashed constantly few seconds after opening, app is unusable (ff: 106.2, iOS: 16.0 - 20A362)

After a Firefox update the app stopped working. It crashes all the time when being open. Firefox asks if I want to restore tabs, but no matter the answer it always cras… (read more)

After a Firefox update the app stopped working. It crashes all the time when being open.

Firefox asks if I want to restore tabs, but no matter the answer it always crashes. I did reinstall the app on the phone - did not help.

Here is the video of two consecutive crashes: https://youtube.com/shorts/lHyN8Lq1GBY

Asked by firefox.com45 1 year ago

Last reply by Paul 1 year ago

  • Archived

Syncing does not work?

For some reason, desktop FF keeps asking for syncing with mobile when I'm pretty sure it is, as I can still use some feature, though some dont work like sending tabs. So … (read more)

For some reason, desktop FF keeps asking for syncing with mobile when I'm pretty sure it is, as I can still use some feature, though some dont work like sending tabs. So when I go to firefox on mobile, making a new tab and using the camera to scan the QR code. It doesn't work. When I tried it a few days ago, it told me something went wrong, and now it says that I'm using my iOS camera app instead of the FF app. Hopefully I explained it well.

Asked by rdsreloaded 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Broken Links on Firefox for Android

As of this evening, Firefox for Android no longer opens links from webpages. This was working just fine yesterday, but any attempt to solve the issue has resulted in fail… (read more)

As of this evening, Firefox for Android no longer opens links from webpages. This was working just fine yesterday, but any attempt to solve the issue has resulted in failure.

  • I can still open links manually by copy-pasting them into a new tab.
  • I have tried disabling all add-ons, to no effect.
  • I discovered this through my regular browsing, but I have also tested a random Google search page, as well as various links in Mozilla Support.
  • Javascript appears to be unaffected.

Current version is Firefox for Android 106.1.0.

Asked by redfoxtail26 1 year ago

Answered by redfoxtail26 1 year ago

  • Archived

Firefox for iOS keeps repetitively crashing on my iPhone

Good afternoon, Today 11/10/2022, every time I have opened Firefox on my iPhone 12 Pro Max it crashes. So much so I have deleted and reinstalled the app 4 or 5 times and … (read more)

Good afternoon, Today 11/10/2022, every time I have opened Firefox on my iPhone 12 Pro Max it crashes. So much so I have deleted and reinstalled the app 4 or 5 times and every time after I sign in and sync it starts again. My iPhone is up to date with iOS 16. I don’t know what happened or why this keeps happening. Please help?

Josh Davis

Asked by davisjosh7 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox for iOS asking for fingerprint to access passwords instead of FaceID on phone without fingerpad *WHAT?*

I have an iPhone 12 mini which does FaceID and does not have a fingerprint touch pad. Firefox for iOS now is asking for fingerprint to access my passwords or my access… (read more)

I have an iPhone 12 mini which does FaceID and does not have a fingerprint touch pad.

Firefox for iOS now is asking for fingerprint to access my passwords or my access code--but this phone has not fingerprint option. How can I get it to acept faceID instead? Why does it not *KNOW* to ask for FaceID or offer that as an option?

This is new behavior since....maybe iOS16 update?

iPhone 12mini iOS 16.0.2 Firefox 106.1 (20911) Set to autoupdate on all of these

Asked by Foxfree99 1 year ago

Last reply by Foxfree99 1 year ago

  • Archived

iOS Firefox Crashes When Attempting to Open Bookmarks

iOS Firefox 106.2 (21661) crashes when I attempt to open Bookmarks on my iPhone 14 Pro 16.1.1 ; otherwise seems to work fine. I've tried uninstalling / reinstalling… (read more)

iOS Firefox 106.2 (21661) crashes when I attempt to open Bookmarks on my iPhone 14 Pro 16.1.1 ; otherwise seems to work fine.

I've tried uninstalling / reinstalling the Firefox app and removed / replaced all bookmarks within the app via sync – to no avail.

Please help!

Asked by scoresman 1 year ago

Last reply by Kiki 1 year ago

  • Solved
  • Archived

Firefox for iPhone keeps crashing

Hi Whenever I start Firefox it crashes after 10 seconds or so. Already reinstalled the app. Very annoying! iOS version 16.1.1 Firefox version 106.2 iPhone 11 Erik … (read more)

Hi

Whenever I start Firefox it crashes after 10 seconds or so. Already reinstalled the app. Very annoying! iOS version 16.1.1 Firefox version 106.2 iPhone 11

Erik

Asked by Erik 1 year ago

Answered by Erik 1 year ago

  • Archived

cant do anything with this app

Im really at a loss here. i cant figure out why i cant open google settings now or download the vpn im looking to purchase it wont let me download. im having to use passw… (read more)

Im really at a loss here. i cant figure out why i cant open google settings now or download the vpn im looking to purchase it wont let me download. im having to use passwords all of a sudden. i was used to how it was now im turned upside down trying to figure out what the hell im doing. i ready to go back to where i was if i cant get help figuring this out. everything is saying its not safe to go here now. I don't know what I've done wrong or I just can't understand this app something needs to be done I didn't sign up for all this

Asked by Mikeproman 1 year ago

Last reply by Paul 1 year ago

  • Archived

Every website returns "This website requires a secure connection." on android mobile.

The page you are trying to view cannot be shown because this website requires a secure connection. The issue is most likely with the website, and there is nothing you… (read more)

The page you are trying to view cannot be shown because this website requires a secure connection.

   The issue is most likely with the website, and there is nothing you can do to resolve it.
   You can notify the website’s administrator about the problem.

Everytime. Every website. Except here. These websites open in other browsers.

Asked by Paul2.0 1 year ago

Last reply by Paul 1 year ago

  • Archived

NSURL Error Domain / http://.enx when trying to use FFOX "home" icon

Image with error attached below. When I press the "Home" button/icon in FFox for IOS I am getting an error message "A server with the specified hostname could not be fo… (read more)

Image with error attached below.

When I press the "Home" button/icon in FFox for IOS I am getting an error message "A server with the specified hostname could not be found / NSURLErrorDomain (Try Again)".

Reliably reproducing this: - Start FFOX - press a Home page icon to access a site OR enter a URL directly in the address line. Look at one or more pages. - press FFOX Home button/icon to get back to FFOX home screen - error occurs - The URL line when the error occurs is "https://.enx".

Info: The errors just started a few days ago. I've been using FFOX for years without issue on this phone. Everything else including accessing web sites seems to be working normally. There have been no related configuration changes I am aware of There have been no IOS updates on the phone in the last couple months (auto update is off)

The url is not related to any site I've knowingly attempted to connect to. I do have the usual array of sites on my home page as icons. None of the sites iconed on the home page has been changed recently - at least for the ones I see.

Ideas? FFox related? IOS issue?

Asked by MozzieBob 1 year ago

Last reply by MozzieBob 1 year ago

  • Archived

Firefox update

Second message sent. On 11/12/22 I think Firefox updated to 106.0.5. Yahoo mail and Yahoo news do not work properly. Mail can not check boxes, just opens mail. Can not m… (read more)

Second message sent. On 11/12/22 I think Firefox updated to 106.0.5. Yahoo mail and Yahoo news do not work properly. Mail can not check boxes, just opens mail. Can not move to folders, etc. Yahoo news will only load one screen amount. Both work fine on Safari. Am I going to have to switch to Safari?? NEED HELP, Thank you. Email [email address]

Asked by Malts 1 year ago

Last reply by Paul 1 year ago

  • Archived

Constant crashing, freezing or just running slow on MZ F

In the last few weeks, despite regular updates Firefox constantly crashes, freezes, or works very slowly compared to my previous experience. What to do? Thanks David … (read more)

In the last few weeks, despite regular updates Firefox constantly crashes, freezes, or works very slowly compared to my previous experience.

What to do?

Thanks

David

Asked by exasperatedagain 1 year ago

Last reply by Paul 1 year ago