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My profile is not able to recover saved password. Logins.json file copied in the new profile but password not visible. In the default profile logins.json.corrupt appeared. I am looking for a procedure to recover information in corrupted profile. Can you help?

First of all, an important thing to note is that this is happening on only my school laptop, and not my pc. This problem occurs on all school laptops that have Firefox installed. The reason I, and some others want to use Firefox is simply to get an ad-blocker as extensions are blocked on the default browsers (chrome and edge).

Anyway, the issue is as such: One moment, I will be browsing normally, and then the next, a page will stop loading or refuse to load any new content. It is just like there is no internet going to Firefox, despite the laptop having internet connection as seen in other programs. The way I fix this is by opening edge, waiting for it to start, and then closing edge. Firefox then has internet connectivity again and will work perfectly fine for another few minutes, before having to do it again.

I really have no idea why this is happening, and especially why it is fixed by opening and closing another browser. Obviously this is caused by some administrative program on the computer, but by the way that I can temporarily fix it, I would assume that there is a more permanent solution. The admin programs on the computer are GlobalProtect (VPN), Sophos Endpoint Agent (Security), and Teamviewer (probably not relevant).

As this is for a student, doing something that is against the school rules, it is absolutely necessary that this gets fixed as soon as possible. I simply cannot live with these default browsers with ads. /s

Thanks for the help

Had it yesterday, happened this morning after the restart and just NOW, when I entered 6 lousy tabs, and they are NOT in the recently closed list either.. wups, gone, no tabs, setting has a check mark on open previous windows and tabs. Within 24 hours, lost the tabs three times with a non reported crash and Firefox closing itself with no warning.

I honestly do not think I am responsible to keep a backup of my browser history, I expect a browser to do that. I switched from Opera to Firefox not to long ago.. even Opera is a security risk.. at least it doesn't delete your tabs just for fun.

Very simple.. that happens once more and i am OFF this browser....

I have BitDefender and I keep getting the following notification: BitDefender blocking connection to gitcdn.xyz due to unmatching security certificate by firefox.exe. Can you please correct this?

Thank you

Preferences in user.js are added permanently to prefs.js and persist even after user.js is deleted. What if you want to specify preferences in a file, just like with user.js, but you don't want them to be made permanent? In other words, so that when the file is deleted, the prefs will be forgotten. Is there any way to do this?

Is Firefox relay free? It says so here, Activate Firefox Relay - Mask your email address

I decided to try it out. I was exploring it, seeing if I could create a mask with a chosen name, and now it says I used up all my free masks.

Since that's the case,. can I still choose the one of those I unwittingly created? Maybe there should be some kind of disclaimer?

As of January 2024, I am constantly being asked for a Primary Password when I use the Firefox browser. I do not believe I ever set a Primary Password or Master Password with Firefox, and I have been using Firefox for many years. When I go to the Settings page, it says to confirm my current Primary Password in order to change it. But I need to know my current password to do that. I also unchecked Primary Password, and got a pop-up that said if I remove my Primary Password my information will not be protected if my computer is compromised. Obviously, I don't want that to happen. Is it possible I am being asked for a Primary Password because I am using a VPN? Please advise on how to resolve this problem. I can't change my password, and I can't confirm ever setting one so I am concerned. Thank you.

Hey there! After updating Firefox to 121.0.1 YouTube latest videos box not showing. It appears for a few seconds after page is loaded, but then just disappears. Checked on another computer -- the same issue, although in 120.0.1 works fine.

On Nintendo website, I would like to setup a passkey. When logged into nintendo.com, in settings, under passkeys, I see the following message "You can't use a passkey to sign in from this device". I can add a passkey using the same device in chrome. Device is Pixel 7 Pro. Firefox version 121.1.0 (Build #2015996455) can Firefox allow for me to create a passkey using 1password or hardware key? Is there a setting that needs to be enabled?

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to.

If I use the share menu to open in Firefox, then use the “send link to device” option there, the expected available devices do show up, and the send action does work (causes tabs to open on those other devices) when I choose them.

This is a recent regression. I want to be able to keep using Firefox on my desktop browser’s despite using a different browser on iOS, and a more cumbersome tab ingestion makes me less likely to continue doing that.

only sometimes, when i get a new tab, from double click or anywhere else, appears a blue circle on the left side of the tab bar, it comes from the browser it gets bigger. ive just seen it from the corner of my eye. it just happens real quick

can someone help

I am trying to migrate from a very old version of Firefox (v. 55) to the current one, but there is an app that is more helpful to me that all the other features combined. That is the "Tab Grouping" app that will not run in any version of FF higher than v. 55.

In my work, which often includes a tremendous amount of research, I need to be able to quickly go from one group of tabs to another. If I had to open all these sites manually, that would take the better part of the day and frankly I don't have near the mental capacity to remember the tremendous number of tabs. I have had a couple replies (Thanks!) to this question sometime back, but unfortunately none were even close in performance.

So, can anyone direct me to an app that will allow very quick movement from different sets of windows/tab groups (please see screen shots below)? Is there anyway that I can get this app to work in Legacy mode? I have several other old apps that work perfectly well in this mode.

I am writing from an enterprise environment and I have been directed to the community page by Mozilla support to seek answers. This approach seems somewhat unreasonable for an enterprise setting and it has led me to consider discontinuing their product within our organization. I had requested support to send me a copy of my previous correspondence as I had forgotten some details, but this request was ignored, which is disappointing.

I am skeptical about receiving the help or answers I need here. If there is a more direct line to Mozilla support, I would greatly appreciate being redirected there.

We are currently using Firefox 121.0 and are attempting to implement the Applied Epic extension. I have updated the ADMX policy.

Originally, the reg key flip I created did work but something has changed since then. See screenshot of this. I followed the guide provided at https://github.com/mozilla/policy-templates/blob/v5.5/docs/index.md, which instructed me to place the registry key in Software\Policies\Mozilla\Firefox\Extensions\Install\1. However, the guide did not specify whether this should be in HKLM or HKCU. I tried this instead, and it did not work.

I also attempted to implement the extension via GPO, but this was unsuccessful. I tried the new Extension Management system as well, but to no avail.

Here is the JSON configuration I used: {

 "AppliedEpicExtension@gmail.com": {
   "installation_mode": "force_installed",
   "install_url": "https://addons.mozilla.org/firefox/downloads/file/4143256/applied_epic_extension-3.16.3.xpi"
 }

}

Despite following the guide and trying multiple methods, none of the options seem to work. I would appreciate any guidance on what I might be doing wrong.

This doesn't happen every time, but certainly more frequently than it should. Is there anything that can be done about this. Is this about competing for resources. Maxing out the CPU?

Just now occurred. Firefox closed shortly after opening Chrome. No crash notification. Then, Chrome froze, with one of those "Close program or wait" messages.

I used the Firefox mobile app for a while now and I noticed a high battery usage from it. If 10% of battery gets drained during the night, at least 75% of that is used by Firefox (according to the battery stats of my Pixel 6)

Is it possible to slow down the background sync or maybe dont sync at all during the night if the phone is locked?

Thanks.

Two computers. Both computers name version of Firefox and same version Of Windows 10. On computer 1 drag and drop no longer works. I can click star next url and manually to bookmark toolbar. I also cannot reorder on tool bar by dragging and dropping by selecting.

How do I know I'm doing it correctly? On computer 2 it works exactly as should. Click on padlock and drop or click on entry and toolbar and reorder. Same extensions etc and do not have a bookmark extension though have tab session manager. Same version both computers. Only difference in browser is number of tabs open. x 10 difference in number of tabs open computer 1 versus 2.

If I put firefox in troubleshoot mode with extensions etc off or create a brand new profile and try same problem.