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firefox win 11 108.0 unable to check for updates

firefox settings help>about "unable to check for updates due to internal error" ive tried trouble shooter , uninstalling reinstalling, resting default via troubleshoot… (read more)

firefox settings help>about "unable to check for updates due to internal error" ive tried trouble shooter , uninstalling reinstalling, resting default via troubleshooter mode and safe mode all with no luck.

Asked by mmalficia2 1 month ago

Recover existing account

I am setting my email back up after I lost everything in a crash, however, I am not able to log back in to my Thunderbird account. When I try to set up my existing accou… (read more)

I am setting my email back up after I lost everything in a crash, however, I am not able to log back in to my Thunderbird account. When I try to set up my existing account, its telling me I have either the wrong password or configuration. How can I reset or recover my password?

Asked by ryderappraisals 5 months ago

Last reply by david 5 months ago

Uninstall firefox not working

Hello, Uninstall for Firefox does not work. When I try to uninstall a "refresh" window opens. I do not want to refresh, just uninstall. Whatever process I try yields t… (read more)

Hello,

Uninstall for Firefox does not work. 

When I try to uninstall a "refresh" window opens.

I do not want to refresh, just uninstall.

Whatever process I try yields the same result.

Thank you Ben

Asked by benzsj 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

What is the correct way to import a PST file to Thunderbird? Do I need to convert them first?

I have exported PST files from outlook.com. I understand that Thunderbird exports MBOX files. I read somewhere that there is an import/export extension (which I added to … (read more)

I have exported PST files from outlook.com. I understand that Thunderbird exports MBOX files. I read somewhere that there is an import/export extension (which I added to thunderbird). Does it import PST files, or do I need to convert the PST files to MBOX files? Any suggestions?

Asked by JoshuaCM 3 months ago

Last reply by JoshuaCM 3 months ago

  • Solved

New Thunderbird install doesn't import local folders from previous installation

I just installed Thunderbird on a new laptop, and tried to import from the profile file from my old laptop. My email accounts imported correctly, but not my local folders… (read more)

I just installed Thunderbird on a new laptop, and tried to import from the profile file from my old laptop. My email accounts imported correctly, but not my local folders. I can see the sbd and msf objects in the profile folder, but Thunderbird isn't picking them up when it's restarted.

I thought I should try exporting from the old installation, but there's too much data (6Gb of saved emails). The Export function suggested I should "back it up" by myself, but I reckon that's equivalent to what I described above.

Please can someone help?

Asked by duttonph 2 months ago

Answered by duttonph 2 months ago

Downloaded new version and now all my extentions and settings are gone/changed

Very Frustrated that I downloaded this new version... All of my setting that I've meticulously set up/changed are back to the default settings. All my extension, especial… (read more)

Very Frustrated that I downloaded this new version... All of my setting that I've meticulously set up/changed are back to the default settings. All my extension, especially my lastpass are gone. My toolbar has no icons that I previously had set up... WTF

Asked by Rainbowitch 1 month ago

Google Calendar has garbage in it

I just moved to W11 and Google Calendar is messed up. The Calendar portion is fine but there appears to be extraneous bleed through in other areas. I tried icognito but t… (read more)

I just moved to W11 and Google Calendar is messed up. The Calendar portion is fine but there appears to be extraneous bleed through in other areas. I tried icognito but that did not help. When I use Chrome the Calendar is fine.

Asked by Swharton08 1 month ago

Last reply by cor-el 3 weeks ago

Can't download messages

I have been trying to download emails to Firefox / Thunderbird but for days I keep getting this message: "The account hliss@localnet.com is being processed. Please wait u… (read more)

I have been trying to download emails to Firefox / Thunderbird but for days I keep getting this message:

"The account hliss@localnet.com is being processed. Please wait until processing is complete to get messages."

What should I do?

Asked by hbliss1729 3 weeks ago

Last reply by Dropa 3 weeks ago

Getting TalkTalk emails on Thunderbird

Although I can access Talktalk emails on my Android I need to get them on my Desktop PC, as I have been doing on Thunderbird for a long time. The "filing" system is so m… (read more)

Although I can access Talktalk emails on my Android I need to get them on my Desktop PC, as I have been doing on Thunderbird for a long time. The "filing" system is so much better on TBird than on Gmail, but now I cannot get them. Talk talk have sent me a link on how to change Incoming and Outgoing settings but TBird does not seem to offer these possibilities. [http://Email settings | SMTP, IMAP & POP3 | TalkTalk Help & Support . PLEASE can you advise me how to change to the settings Talktalk requires so I can continue using TBird. Many thanks Sue Matoff

Asked by suematoff 3 weeks ago

Last reply by christ1 3 weeks ago

Hotmail won't load onto Thunderbird - 'Unable to login at server' message

Whenever I try to add my Hotmail account to Thunderbird, I get a yellow box with a message saying 'Unable to login at server. Probably wrong configuration, username or p… (read more)

Whenever I try to add my Hotmail account to Thunderbird, I get a yellow box with a message saying 'Unable to login at server. Probably wrong configuration, username or password'. The username and password ARE correct though, AND there is NO two step verification on my account.

My Hotmail went onto Microsoft Mail straightaway, but I don't like it, so thought I'd try Thunderbird.

Please see picture attached. Is there anything I can do to rectify this please?

Asked by jackrussell65 2 weeks ago

Last reply by Matt 2 weeks ago

My Firefox profile cannot be loaded. Cannot start Firefox or profile manager, have followed other articles

After a long time, I've decided to reinstall Firefox on my PC. Upon installing it, I got the error "Your firefox profile cannot be loaded. it may be missing or inaccess… (read more)

After a long time, I've decided to reinstall Firefox on my PC. Upon installing it, I got the error "Your firefox profile cannot be loaded. it may be missing or inaccessible." I cannot start Firefox.

After looking online, I found this article on the support page: https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

I tried opening the profile manager, but can't get to it since Firefox won't start. It also is not accessible through using "firefox.exe -P" in the run dialog box.

So then I followed the directions and found my existing profiles.ini which pointed to my profile file. Wondering if it got corrupted, I changed the file extension to profiles.iniold and moved the whole mozilla folder to my desktop. Firefox continued to give me the same error message.

Finally I uninstalled firefox, deleted the mozilla folder under %appdata%, deleted the Mozilla folder under %programdata%, and deleted any mention of Mozilla in regedit. I finally reinstalled a fresh copy of firefox... and I got the same profile cannot be loaded error.

Is there somewhere that I'm not seeing that needs to be deleted to finally get a fresh install? I don't care about the original profile and am happy to start from scratch, but have no idea what I can still do in order to get to that point. Any suggestions on what I can do to completely remove any remnants of the original install from years ago?

Asked by robert.whitneyiii 1 week ago

Last reply by robert.whitneyiii 1 week ago

Backup

Hi. Today I reinstalled the system on my computer. I redownloaded Mozilla and wanted to log in to restore my bookmarks. I forgot my password. I used the button that I … (read more)

Hi. Today I reinstalled the system on my computer. I redownloaded Mozilla and wanted to log in to restore my bookmarks. I forgot my password. I used the button that I forgot my password. I used my email and activation link for a new password. After logging back into Mozilla, my bookmarks are gone. Nothing like creating a new account. It is very important for me to recover my data.

Robert Jablonski mail:[email address]

Asked by robert_jablonski 1 week ago

Last reply by Terry 1 week ago

  • Solved
  • Archived

Firefox Installer gives error "VCRUNTIME140_1.dll was not found"

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies… (read more)

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies on.

I then attempted to start Firefox, getting the error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

I uninstalled, following the clean install directions, and deleting the "Program Files/Mozilla Firefox/" directory.

Then, I ran the Firefox Installer, newly downloaded, and when running it, it gives the same error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem." Selecting "Restore Defaults" has no effect either way. The installer then appears to complete in the background, and the Firefox directory is created, along with the executable.

When I run Firefox.exe, it seems to load the program, but any address I type in fails to begin loading. This includes websites (www.google.com) and help/utility pages (about:config). I'm therefore unable to change any settings within Firefox.

I then tried re-installing the "Visual C++ 2008" and "Visual C++ 2015-2019" packages in an attempt to restore that DLL, but that had no effect after repeating the same steps above (clean uninstall, re-install). Which VC++ Redist Package should I be re-installing? Ideally, I should be able to just get a copy of VCRUNTIME140_1.dll and place it where Firefox is looking for it.

Asked by trevorawestphal 2 years ago

Answered by trevorawestphal 2 years ago

  • Archived

Do the right thing and give us version 68 back under a new name

There have been so many complaints and one star reviews about version 79, would it really be so hard to reintroduce version 68 back onto the play store under a new name l… (read more)

There have been so many complaints and one star reviews about version 79, would it really be so hard to reintroduce version 68 back onto the play store under a new name like "Firefox legacy" or "Firefox classic", so we could run that side by side with 79 until the dismal failure that is version 79 has at least been fixed to the extent that people can decide it's worth changing over, i.e., when the things that are most important to them have been fixed? For me that is a customisable home page because I've set up my own site to be my home page on all browsers on all platforms because (so I thought) nobody would be stupid enough to release a browser that doesn't allow that to be customised, and more access to important addons like adblock plus and the home page button, and, of course, a back button.

You could add a big disclaimer that there would be no security or other updates in the description.

Asked by Pete 2 years ago

Last reply by longlivenintendo 1 year ago

  • Archived

add-on that work in v68 re vs. v78

When I upgraded from 60 to 68, I had to get all my add-ons back and some had not been updated to the new format. It took a bit of work and asking help on the forums. Wi… (read more)

When I upgraded from 60 to 68, I had to get all my add-ons back and some had not been updated to the new format. It took a bit of work and asking help on the forums. Will this happen again if I update to 78, i.e. will my add-ons that worked in 68 no longer be functional?

As a related issue, it appears that 78 is still very much a work in progress. For how long will 68 still be maintained an updated? I like it as is and am in no hurry to upgrade.

Thank you.

Asked by eberger5 2 years ago

Last reply by Andrew 1 year ago