Thunderbird email suddenly will not print anything. I have 2 computers running Thunderbird email and the printer isn't working for either of them. Help

Until recently, I have always been able to print Thunderbird emails. After the last update - I can't print them anymore. Troubleshooting shows that my printer isn't bei… (read more)

Until recently, I have always been able to print Thunderbird emails. After the last update - I can't print them anymore. Troubleshooting shows that my printer isn't being recognized by the Thunderbird program. How can I fix this?

Asked by JS 4 months ago

Last reply by lrweng 2 months ago

Cannot start up Mozilla VPN

I'm trying to start up Mozilla VPN on my windows 10. The app gets stuck on the 'waiting for sign in subscription confirmation'. The app works perfectly on my android phon… (read more)

I'm trying to start up Mozilla VPN on my windows 10. The app gets stuck on the 'waiting for sign in subscription confirmation'. The app works perfectly on my android phone but I have not been able to get it to work on my windows computer. I have tried restarting my computer, re-installing the Mozilla VPN app but hasn't worked yet.

Asked by naveenpr 3 weeks ago

Last reply by naveenpr 2 weeks ago

After clicking on delete cookies and cache for ONE particular website, then closing Firefox and restarting it, it lost previous history and settings!

After clicking on Delete cookies and Cache for only ONE particular website, in Cookies and Site Data, Manage Data then closing Firefox and restarting it, it lost ALL of m… (read more)

After clicking on Delete cookies and Cache for only ONE particular website, in Cookies and Site Data, Manage Data then closing Firefox and restarting it, it lost ALL of my Tabs, previous browsing session history and my Bookmarks Setting which was pinned on the left side of the screen and the Menu Bar! I tried Refreshing Firefox but that didn't help. Under Startup, I had the box selected to Restore Previous Session. What's going on with Firefox?? This is especially frustrating because I don't have time to waste trying to fix Firefox---especially while simply trying to fix a problem with one website which as made thing worse.

Why should this problem occur and how can I get all of my previous settings back shortly and make then stay?

Asked by Wayne Carpenter 15 hours ago

I Can't Use my Firefox in Windows 7.

My Mozilla developed a glitch. So I eventually uninstalled it and reinstalled it. Now it gives me the following message: "Your Firefox profile cannot be loaded. It may be… (read more)

My Mozilla developed a glitch. So I eventually uninstalled it and reinstalled it. Now it gives me the following message: "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". Could someone please explain how I might correct this issue? I would appreciate it.

Asked by guypoetry 18 hours ago

Last reply by cor-el 13 hours ago

Download internet speed loss is about 60% independent of server choice

My download internet speeds (Comcast cable) drops from >100Mbps to about 35 Mbps independent of what server I choose. This is based on speedtest.net. This includes se… (read more)

My download internet speeds (Comcast cable) drops from >100Mbps to about 35 Mbps independent of what server I choose. This is based on speedtest.net. This includes servers in the US and other countries. This is the case for both Windows 10 and Android devices. Upload speed is throttled to death by Comcast, so it doesn't change.

Is this speed loss typical for VPN? Is it because of encryption?

I was thinking of using Mullvad before Mozilla offered VPN, should I change and might that make a difference?

Asked by Martin Rosenblum 19 hours ago

Is it still possible to listen to music through unfocused tabs?

Hi! I used to be able to activate an audio file on a webpage, then switch tabs or minimize the app or even turn off the screen and still be able to hear the music or what… (read more)

Hi!

I used to be able to activate an audio file on a webpage, then switch tabs or minimize the app or even turn off the screen and still be able to hear the music or whatever I was listening too.

With the new version of Firefox, this doesn't seem possible anymore, but maybe I am missing something?

Is it possible for this to work like before the update?

Many thanks! -Max

Asked by dust.in.the.corner 1 day ago

Back button not showing history

In the previous version of Firefox on my phone a long press on the back button showed a list of pages I had visited akin to the dropdown on desktop Firefox. This function… (read more)

In the previous version of Firefox on my phone a long press on the back button showed a list of pages I had visited akin to the dropdown on desktop Firefox. This functionality seems to have disappeared from this new version, are there any plans to bring it back? There are still many sites out there that are not following a single-page approach to web design.

Asked by Mika 3 days ago

Last reply by Seburo 2 days ago

Polish translation disappeared

Today there was an update of Thunderbird and the Polish translation disappeared, some phrases are in Polish, some in English, I have the Polish language set and earlier t… (read more)

Today there was an update of Thunderbird and the Polish translation disappeared, some phrases are in Polish, some in English, I have the Polish language set and earlier the translations were OK

Asked by axp145 4 days ago

Last reply by axp145 3 days ago

vpn app wont stay loaded

I recently attempted to load my VPN app. It won't fully load and when I hover my mouse to the system icon (on the bottom right), the icon disappears. I have uninstalled /… (read more)

I recently attempted to load my VPN app. It won't fully load and when I hover my mouse to the system icon (on the bottom right), the icon disappears. I have uninstalled /restarted the reinstalled . The problem remains, Any ideas? Windows 10

Asked by thomaspatrickwall 4 days ago

zoomin more bad!

New Firefox 79 zoomin and make webpages look more bad than old Firefox for Android did. I feel new Firefox make text bigger and zoom in or new Firefox use lower resolutio… (read more)

New Firefox 79 zoomin and make webpages look more bad than old Firefox for Android did. I feel new Firefox make text bigger and zoom in or new Firefox use lower resolution. Please fix it soon and update Firefox.

I have Samsung Galaxy S10+ with Exynos and Android 10.

Asked by jerner.jonas 5 days ago

Last reply by jerner.jonas 4 days ago

Bookmarks on iPad - where do they go?

Imma going bonkers. The Problem is that I assumed that when I click ‘bookmark this page’ - that is what happens. But, I can’t find ANY of the pages I bookmarked - it’s li… (read more)

Imma going bonkers. The Problem is that I assumed that when I click ‘bookmark this page’ - that is what happens. But, I can’t find ANY of the pages I bookmarked - it’s like they just poofed into thin air. When I click to save one, it says ‘bookmark added’ on a blue bar at the bottom of the screen - but where did it go?? If I go to a page that I previously bookmarked, the message in the 3dot gives me the option to ‘remove bookmark’ - huh? When I click, it reverts to ‘bookmark this page’ - where is the location of the magic list that has my bookmarked pages?

The star menu at the very bottom of the screen under the |||\ menu - has the star highlighted blue. In the |||\ menu my most recent bookmarks under ‘Recent Bookmarks’ are visible. But, once there are 20, the last one falls off. Which is the The Problem - where are the ones that fall off the list? If I click on ‘mobile bookmarks’ the problem is the same, a finite number with the last one falling off list. ‘Unsorted Bookmarks’ and ‘Bookmarks Menu’ are both empty. The ‘Bookmarks Toolbar’ only has the ones I imported from Chrome - nothing is ever added (but, somehow they became alphabetized which is really not helpful.) I have an iPad Pro 3rd generation that I’ve used for basic tasks for about a year. But now, having it as my only way to get work done (my laptop died and won’t come home for 4 weeks, total trauma) has been a huge challenge, but I’ve been muddling through. I know it is *not* the same as a laptop and is not meant to function as such. Is there a solution to fine bookmarks?

Asked by feliciakw 5 days ago

Last reply by OBW47 18 hours ago

Have To Click Bookmark Twice Before Firefox Opens Page

I notice that since upgrading to version 79.0, I have to click a bookmark twice before Firefox will start navigating to the page. This occurs for bookmarks, homepage Top … (read more)

I notice that since upgrading to version 79.0, I have to click a bookmark twice before Firefox will start navigating to the page.

This occurs for bookmarks, homepage Top Site shortcuts, or even if I type a URL into the address bar and press enter.

The first time I click or press enter, Firefox does nothing. I either have to click again or press enter again. After the second time, Firefox navigates to the page.

It's almost as if the first click is being ignored.

This seems to only occur after the browser is first opened. I can repeat the behavior by closing the browser and then re-opening it.

This was not a problem with the previous version. Only since 79.0.

Asked by chad18 6 days ago

Last reply by Terry_Welshans 5 days ago

Type Size Display Problem in Thunderbird

In Thunderbird, my type size is set to Medium but displays Small on my computer, although the recipients see it as Medium. When I increase the type size using the up-arro… (read more)

In Thunderbird, my type size is set to Medium but displays Small on my computer, although the recipients see it as Medium. When I increase the type size using the up-arrow letter to see more clearly what I'm writing, my display becomes Medium, but my email recipients receive a Large-size message. How do I make the type size display correctly on my computer, that is, display in the size I have selected? This problem started when my cat walked on my keyboard, so she must have somehow changed a setting I can't find. Thank you!

Asked by stephanie10 1 week ago

  • Solved

Opened Email not displaying after upgrade to 78.1.0

Hello. I've used Thunderbird for email for many years. A few days ago, a popup box offered an update, and since accepting it, the interface looks a little different, e… (read more)

Hello. I've used Thunderbird for email for many years. A few days ago, a popup box offered an update, and since accepting it, the interface looks a little different, everything seems fine, (all email boxes there, mail downloads to computer okay,) but... when I open an email it's just a blank page. (This is both new mail and ones received earlier.) The only way I can view my actual mail is to restart Thunderbird in safe mode. I have 4 Extensions installed, three of which have been turned off as being incompatible with Version 78.1.0 which is the version newly installed by the update. Disabling the fourth extension does not fix the problem. My mail comes in using IMAP from my hosting on 1and1 The previous Thunderbird version before the update was 68.5.0 Windows 7 I would appreciate any advice as to a solution to this odd problem. Many Thanks.

Asked by sky6 1 week ago

Answered by Toad-Hall 1 week ago

All calendars are disabled after updating to Thunderbird 78

After updating to TB 78, all calendars are not working. I see a "Provider for this calendar could not be found" messages in my calendar details. I did not change any sett… (read more)

After updating to TB 78, all calendars are not working. I see a "Provider for this calendar could not be found" messages in my calendar details. I did not change any settings when updating, and the calendars were working before updating.

Any help is appreciated!

Asked by guatiao 3 weeks ago

Last reply by guatiao 2 weeks ago