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  • Archived

Acct Recovery Key

I generated an account recovery key via my phone after syncing with my desktop PC and expected to be able to either send the code to my pc or access it from my pc. … (read more)

I generated an account recovery key via my phone after syncing with my desktop PC and expected to be able to either send the code to my pc or access it from my pc.

Asked by Sassue 1 year ago

Last reply by Paul 1 year ago

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I cannot sign in without reset

When I try to sign into Firefox I don’t have the password. To get a new one, Mozilla wants to reset Firefox and trash my data. Is there a way to sign in without a reset? … (read more)

When I try to sign into Firefox I don’t have the password. To get a new one, Mozilla wants to reset Firefox and trash my data. Is there a way to sign in without a reset?

Thanks.

Asked by WestofYouLB 6 months ago

Last reply by Paul 6 months ago

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Password problem

Hi, I have a problem with remembering the login details on the account - the point is that everything works fine on the browser on the computer, while on the browser on t… (read more)

Hi, I have a problem with remembering the login details on the account - the point is that everything works fine on the browser on the computer, while on the browser on the phone (android) it sees the login details, but after selecting it, it does not complete the login fields as if there were no such data and they are, after checking the tab "saved login details" and finding the login, I manually copy the data and paste it on the page, then I log in ok. Why does the login not work with saved logins? Has anyone had or has the same problems? P.S Synchronization is done, the browser is reinstalled, it's the same on another phone

Asked by Piotr Lewicki 1 year ago

Last reply by Paul 9 months ago

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How to log out

Is there a way to sign out of your Sync account on your phone such that your master password would be required to be input before connecting again? I couldn't find a way… (read more)

Is there a way to sign out of your Sync account on your phone such that your master password would be required to be input before connecting again? I couldn't find a way to log out on my phone so I ended up just simply deleting Firefox from the phone in order to secure the passwords and transitioning to Chrome.

Asked by Longwinded 1 year ago

Last reply by Paul 1 year ago

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accessing Firefox on a new phone

I recently bought a new phone. I have a total of three. The first two are semi-retired. They have aging operating systems and are no longer updatable. But I use them as w… (read more)

I recently bought a new phone. I have a total of three. The first two are semi-retired. They have aging operating systems and are no longer updatable. But I use them as wireless extension devices. About two hours ago, I installed and attempted to access Firefox search engine. I didn't remember the password. So I created a new one. That was successful. But then I had to enter a verification code. I did so and now there is a significant delay. This is in my new phone. Operating on Android 13. I'm accessing Firefox on one of my retired phones which are linked via WiFi to my new phone.

So, WHAT'S THE PROBLEM?????

I have a total of three devices, all with Firefox. Only one device has a sim card that is registered and subscribed.

Asked by Seppy 1 year ago

Last reply by Paul 1 year ago

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How do I change my avatar?

I'm using Firefox for Android phone and tablet both Android. I back my phone up to my tablet then back my tablet up to a laptop computer once all my emails & photos a… (read more)

I'm using Firefox for Android phone and tablet both Android. I back my phone up to my tablet then back my tablet up to a laptop computer once all my emails & photos are transferred. Then clear the space from the tablet & start over. I keep my accounts in sync. I have Yahoo, Hotmail & 2 Gmail accounts can I add any of these to my Firefox account?

Asked by Yorkiluvr 1 year ago

Last reply by Paul 1 year ago

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I didn’t get any of my recovery codes, what can I do now?

I lost the list of recovery codes before I could write any down. I clicked on the first key, can’t recall now what it was or what I was even thinking…I should’ve snapped … (read more)

I lost the list of recovery codes before I could write any down. I clicked on the first key, can’t recall now what it was or what I was even thinking…I should’ve snapped a pic! They’re all gone. What can I do? Thanks for your efforts.

Asked by Maire 1 year ago

Last reply by Paul 1 year ago

  • Archived

Account

My account was breech again please review my activity I can be from Elisabeth Arevalo. If you need additional information please reach out. I understand her new bff has s… (read more)

My account was breech again please review my activity I can be from Elisabeth Arevalo. If you need additional information please reach out. I understand her new bff has software connection. Please review so I can use the browser with confidence

Asked by ninerfan24 1 year ago

Last reply by Paul 1 year ago