All Products Support Forum

Yesterday I started having trouble logging into Gmail and associated apps (calendar, contacts, docs, sheets, shared folders, etc., as well as google.com) in Firefox. All other sites are loading with no problems. Google apps are working fine in Chrome. Still having problems today.

My office uses Google Workplace for everything so this is really messing me up, I've lost several hours of work trying to get things to load. The IT person told me that if Firefox is having problems I should use Chrome instead. I hate Chrome! I want to use Firefox, but I can't get my work done if it won't load Google apps.

Please note that I have tried the following solutions thus far: restarted Firefox (several times) restarted computer removed add-ons cleared cached web content cleared cookies and site data refreshed Firefox solution at https://support.mozilla.org/en-US/questions/1200943 solution at https://support.mozilla.org/en-US/questions/1132284 solution at https://knowtechie.com/is-mozilla-firefox-not-loading-pages-for-you-heres-the-fix/

After each fix things start working for a while but then everything Gmail-related freezes or crashes and I need to start all over again. Help!!!

firefox is my default browser but every time i want to open a website or my gmail i have to sign in to google first . always get a message from google stating that cookies are disabled on firefox browser and i must reverse this and make google my default browser . what then is the point of firefox if i have to do this every time i may as well stay with google chrome . how do i solve this so that i can log on to gmail and autotrader with firefox .

I am a HTML, PHP developer, but lately I am going crazy because the browser doesn't refresh the page when I make changes in the code, apparently the page is refreshed from cache and is not showing the changes. Could You fix that Please. I tried the recommendations of press Shift and the refresh button and the Control, Shift, R, key combination, but that doesn't work. Thank You Very Much.

Ive never noticed this until last night but how come when i use a theme it controls whether website pages i browse will be light theme or dark theme? is there a way to turn this off? I have a theme on rn and i like it but i cant use firefox atm because certain websites i browse show up as dark theme and i hate that i just want them all to be light theme. Thanks for the help in advance.

Hello, I have problem playing nba matches on watch.nba.com (all the videos on the website included) I can play them fine in chrome and edge but firefox seems unable , when I click watch nothing happens. it stays in the same page and the same layout

I recently deleted all cookies & site data & now whenever I search for something using Google I get the following message (below) where I also have to fill out a Captcha in order to proceed. This only happens with Firefox. On the same computer I have Microsoft Edge which has no problem with Google search. What's the problem with Firefox? Will give up this browser if this continues.

Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot.

IP address: 192.145.114.55 Time: 2022-01-17T22:20:00Z URL: https://www.google.com/search?client=firefox

Firefox will not play Netflix, Hulu or Disney. Edge does. You recently updated my Firefox to 96.0 64 bit. Netflix gives this error

Secure Connection Failed

An error occurred during a connection to www.netflix.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I contacted the Daily Mail newspaper because I keep getting their popup news alert messages even when I am reading my email. My Firefox popup blocker is checked. I complained to the news paper and they gave the following message to get rid of these annoying messages. Here are their instructions to stop this on Firefox> 1. Click the Settings icon in the top right of your browser window and choose "Preferences" 2.From the left hand side of the page, choose "Content" 3. Under Notifications, press "Choose

There is no Preferences category under my settings icon. There is no Content on the left side of the page when I go to Settings There is no Notifications label from which to select Choose.

How the heck do I get rid of this annoying popup or notification or whatever the heck it is? Please advise. Thx

Almost every time I browse with firefox in linux mint 20.2, the pages lose their opacity and become transparent. The only way I can correct it is to restart firefox. Is this a known bug, and what can I do to correct it? Thank you. Fred Broder

I continue to get access denied messages when going to common websites. You don't have permission to access "http://www.fredmeyer.com/savings/cl/coupons/?" on this server. ''Reference#18.d793517.1649002062.289635e4 This doesn't make sense - this is a site I go to frequently & don't understand why I continue to have problems - I followed some suggested fixes yesterday & it seemed to work again until this morning. I also got a message when I tried to access Amazon that indicated the connection was not secure. I rebooted the laptop & that fixed Amazon problem but not this Access denied problem - Your browser might be a little too safe if it can't connect to common websites

HELLO, I AM UNABLE TO OPEN MY GMAIL ACCOUNT AND SOME OTHER SITES LIKE YOU TUBE. ANOTHER THING IS I DON'T WANT TO SEARCH ON GOOGLE, I WANT TO SEARCH ON FIREFOX, HOWEVER WHENEVER I OPEN FIREFOX THE SEARCH BAR SHOWS 'SEARCH WITH GOOGLE'

KINDLY, LOOK INTO THE MATTER AT YOUR EARLIEST. THANKYOU AND HAVE A GOOD DAY.

When I load Amazon.com, the webpage is a lot of text and random pictures. Amazon's layout is broken. I loaded the same page in Chrome and Safari without a problem. I reinstalled Firefox 99.0.1 without any improvement. Please fix.

Having just upgraded my Debian 9 machine to Mint 20, this has updated my firefox browser.

Everything was going fine until I came across the problem where by all image downloads are saved as webp images, a format that my favourite image editing software cannot handle.

This is a bit of a pain and has made me start looking at alternative web browsers.

Just thought you should know how simple things can cause a loss of support.

Regards David

After updating Firefox to v95.0 (64 bit) websites start to shown in dark mode.

My windows theme is dark, but i don't want to use same for Firefox. I tried to set ui.systemUsesDarkTheme value as 0 in about:config. But problem still remains.

Is this a bug with new version, or a feature :)

This issue is on:

93.2.0 (Build #2015839747) AC: 93.0.12, e39f5dba3f GV: 93.0-20210927210923 AS: 82.1.0

Here's an example. Open the below page and click "Productspecificaties". Try scrolling down, but it won't work.

https://www.bol.com/be/nl/p/luvego-vacuumzakken-kleding-13-stuks-vacuum-opbergzakken-alle-gangbare-maten-vacuum-zakken-met-vacuumpomp-met-xl-zakken/9200000109178403/?bltgh=u2K0-shVC0eM-9TU1s9Gww.2_33.34.ProductPageUrl#mhttps://www.bol.com/be/nl/p/luvego-vacuumzakken-kleding-13-stuks-vacuum-opbergzakken-alle-gangbare-maten-vacuum-zakken-met-vacuumpomp-met-xl-zakken/9200000109178403/?bltgh=u2K0-shVC0eM-9TU1s9Gww.2_33.34.ProductPageUrlodal_open

I tried different things like disabling "zoom on all pages" and "autohide toolbar", but it didn't help.

All of a sudden, after six years of doing so, I can no longer logon to my USAA account via Firefox. The USAA logon page opens with no problem, but after entering my credentials I get the following pop-up:

"We are unable to complete your request.

Our system is currently unavailable.

Please try again later."

All other browsers work with no problem.

On the rumble website, videos are slow to load (10-17 sec) when I'm logged in. If I log out, videos will load instantaneously. At first i though this was a rumble.com issue but then tested with latest version of chrome MS Edge the issue doesn't happen.

I had to do a computer reset on my laptop back to factory settings, everything ok now except one annoying issue I cannot seem to resolve. Some websites I was using perfectly ok in Firefox before now show as tiny text/font size and or generally looks wrong (in firefox) and nothing I do seems to resolve the issue, for example I'm viewing some websites at 130% but some text on the page is still too small. I can view the same sites in chrome with no issues at all at normal 100% level, The best example I could give I can't paste here for obvious reasons, my hargreaves lansdown pension values text is all squashed together so individual text that shows on one line on chrome (correctly) shows as condensed into 2 lines in firefox, the text is big but the values beside it are not for example, any increase in the zoom level doesnt really resolve this issue, yes the text gets bigger but I shouldnt have to read it at 150% zoom !!! but 100% is waaay too small, and the values size is not in sync withe the text beside it. I count myself as fairly savvy technically, I've tried all sorts including clearing cache and cookies and checking settings etc in firefox but this one has me stumped, some sites work ok but it looks like Firefox may be struggling to cope with some sort of display extension that some sites are using to display some parts of their page Any ideas please ? Thanks

I have successfully logged into my Docusign account from the Firefox web browser on my Windows 10 computer up until now. All of a sudden when I try to log in, Docusign tells me I've entered an invalid password. The password is valid, I've tried it on Microsoft Edge and in the Apple iOS Docusign app and have successfully logged in. They both prompt me to get a code from the Microsoft Authenticator and I do not get that prompt when I attempt to log in thru Firefox web browser.