• Solved
  • Archived

syncing bookmarks, keywords etc. between old and new laptops

I am trying to transfer my bookmarks, open tabs and passwords etc. from my old laptop to my new one. It appears I have to do this with Firefox Sync under the preferences … (read more)

I am trying to transfer my bookmarks, open tabs and passwords etc. from my old laptop to my new one. It appears I have to do this with Firefox Sync under the preferences menu. However when I try to connect a new device, I am told to open the code scanner on my Firefox App, which sounds like I have to use a mobile? How do I scan the QR code using my new laptop?

Asked by e.gillam 2 years ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox pdf viewer download button

Before update when I clicked in PDF viewer toolbar download button it opened a screen to open with, right now it only download a file. I want it back. I have firefox as p… (read more)

Before update when I clicked in PDF viewer toolbar download button it opened a screen to open with, right now it only download a file. I want it back. I have firefox as pdf viewer, but sometimes I need to open file with Acrobat DC, that's when I did click download button. It works on other computer like before, it is before firefox update.

Asked by sylciia 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Browser is not supported by Discord web application

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regar… (read more)

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regarding how to enable microphone did not help, since there is always no access request from discord.com detected in "Preferences" -> "Privacy & Security" -> "Permissions".

I am using the latest version of Firefox (94.0.1) on Windows 7 SP 1 and Windows 10 20H2. In Discord Support knowledge base the app is claimed to support Firefox version 80+.

Asked by MySha_61 2 years ago

Answered by MySha_61 1 year ago

  • Solved
  • Archived

Thunderbird - How to access a folder of old e-mails

I have TB set up for my gmail account and everything is working fine. However I have a folder on my HDD containing old e-mails and mail folders (these are files with an … (read more)

I have TB set up for my gmail account and everything is working fine. However I have a folder on my HDD containing old e-mails and mail folders (these are files with an SBD or MSF extension or no extension) and I would like to be able to access these old-mails from my current TB setup/profile (or, if necessary, from a new profile - but in that case I would need some guidance as to how to set up that profile because I would not have an e-mail address I could use for the purpose). I have tried Local Folders~Settings and pointing Local Directory to the e-mail folder on my HDD but that doesn't work. Any help will be much appreciated.

Asked by paul.newton.hudl 2 years ago

Answered by Stans 2 years ago

  • Solved
  • Archived

Firefox Android Home Button

Home Button? Why? It is useless because I cannot set up my home page. I removed Firefox Android from my phone now because of this. Also the new Firefox 100 is too clutter… (read more)

Home Button? Why? It is useless because I cannot set up my home page. I removed Firefox Android from my phone now because of this. Also the new Firefox 100 is too cluttered with too many useless features. Am thinking about removing from my PC. Been unhappy with the changes and FireFox platforming "censorship" and showing political bias to woke agendas and free speech. Was a longtime big fan but I do not see Firefox doing well in the near future.

Asked by Rexford 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Setting up an account

I need to install a mailbox on a new machine. I have got as far as the second screen on manual configuration, ie the one which starts with IMAP etc but I can't remember w… (read more)

I need to install a mailbox on a new machine. I have got as far as the second screen on manual configuration, ie the one which starts with IMAP etc but I can't remember what to enter in some of the boxes. I don't know the port number (or even what that means) and on the host name for the outgoing server I think it began with relay but can't remember the rest. My ISP is refusing to help so please can you? JW

Asked by acer2 1 year ago

Answered by acer2 1 year ago

  • Solved
  • Archived

can only save (not open) Gmail attachments after latest update

I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it. Th… (read more)

I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it.

This has happened one time too many guys, every update but this time half the items I would normally get as an attachment are no longer listed in the applications menu.

If I cannot get a fix quickly I will be forced to move to Chrome (which I REALLY hate the idea of). I see 25 - 80 emails a day and it is mission critical that I can open and view email attachments without having to save them.

A little help??

Mark [email removed from public]

Asked by mjmalizia 2 years ago

Answered by Terry 1 year ago

  • Solved
  • Archived

Version compatible with mac OSX 10.11

I just downloaded the latest version of firefox. When I tried opening it the message said it is not compatible with Max OSX 10.11. I now need to download a later versio… (read more)

I just downloaded the latest version of firefox. When I tried opening it the message said it is not compatible with Max OSX 10.11. I now need to download a later version of firefox. Which version is compatible with Mac OSX 10.11? thank you!

Asked by paula.jo.dorr 1 year ago

Answered by James 1 year ago

  • Solved
  • Archived

bug/s

Hi, I don't like everytime I visited sites and closing that tab it auto show in home page. Yes, I know I set it by the time I closing the browser it clear it. I'm browsin… (read more)

Hi, I don't like everytime I visited sites and closing that tab it auto show in home page. Yes, I know I set it by the time I closing the browser it clear it. I'm browsing in Android phone. I only like homepage show my manually add sites' shortcut. Nothing alse.

Asked by mohd fadlie 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Firefox Browser

I wonder why the latest browser does not have a Home Button.It is easier to close the blank browser with the Home Button.Closing the blank browser helps the system restar… (read more)

I wonder why the latest browser does not have a Home Button.It is easier to close the blank browser with the Home Button.Closing the blank browser helps the system restart smoothly in the next session.

Asked by RANGANATH 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

  • Solved
  • Archived

Transfer address book from dead PC

Hi, I'm struggling to access my address book from my old PC, which died. The hard drive still works so I have been able to access the old profiles (why are there 2?) and… (read more)

Hi, I'm struggling to access my address book from my old PC, which died.

The hard drive still works so I have been able to access the old profiles (why are there 2?) and replaced in the install of this new machine:

"Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."

So.. that didn't work then. I cannot even load Thunderbird now, just gives that message.

The original machine was Windows 7. I cannot run it, so cannot tell you what version of Tbird it was but it was reasonably up to date. Current install is the very latest.

So... what to do next? I can put a copy of the profile back... OK, can start Tbird again, but how to access the old profile with many years of address book?

Manually copying the profile files into the profile folder doesn't seem to work, even after removing the (new) originals. Rather than using the old ones it's just saying it can't find the newer ones, so I presume there's some way of telling it to use those older ones?

Thanks!

Asked by Biggly 1 year ago

Answered by david 1 year ago

  • Solved
  • Archived

Bookmark toolbar

Downloaded the latest version of FireFox, and have somehow lost the toolbar for my bookmarks. Have tried suggested things mentioned that i can find to no success. How do… (read more)

Downloaded the latest version of FireFox, and have somehow lost the toolbar for my bookmarks. Have tried suggested things mentioned that i can find to no success. How do i get this much neede item back, HELP please?

Asked by kodaonehutch 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Latest version of Firefox is missing the link in the top bar that enables me to email a link to the web page that is open

In the past, there was a helpful link to the right of the address bar that enabled me to email a link to the current open page to my friends. That link is missing in the … (read more)

In the past, there was a helpful link to the right of the address bar that enabled me to email a link to the current open page to my friends. That link is missing in the latest version of Firefox for Windows. How do I restore it?

Asked by Tony711 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

  • Solved
  • Archived

Thunderbird and asking for {{ password}}} ?????

HELP! I've used Thunderbird since inception and love it. My dilemma. As of this morning, it was asking for a password? Strange. Of course I had no idea what it was, … (read more)

HELP! I've used Thunderbird since inception and love it. My dilemma. As of this morning, it was asking for a password? Strange. Of course I had no idea what it was, but through the help of this forum it showed me how to find it. I typed it in and it will not accept it. Through the help of this forum again, I found out how to simply change it which I did all to no avail. Still won't accept it. Grrrrrr!

So here I sit with important emails to send out and receive and unable to get anywhere. I even tried, "forgot password," but because I can't receive emails due to password request, I cannot get the link to proceed in that direction.

What now? I'm crossing my fingers and toes someone can help. I still don't understand why it would all of sudden ask for a password. My internet provider is Spectrum (previously Time Warner). I tried calling them to see what gives and of course they said they can't help.

Asked by rrose3 2 years ago

Answered by Toad-Hall 1 year ago

  • Solved
  • Archived

Google drive + documents (sheets) are not loading

My google drive keeps disconnecting, and google drive/google docs links are not working. I have attached a screenshot of the new tab page when I copy paste a google sheet… (read more)

My google drive keeps disconnecting, and google drive/google docs links are not working. I have attached a screenshot of the new tab page when I copy paste a google sheets document URL into the search bar and hit enter. After the reloading icon animates, I stay on the new tab page and the url just sits there. The debug console shows 1 GET request that is timed out (picture also attached).

I can fix the issue by completely closing all firefox windows and opening again, but it will disconnect me after some minutes.

Asked by isaac.beckie 1 year ago

Answered by Terry 1 year ago