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Exporting passwords: I'm being asked for my Windows 10 password but I don't have one set

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I … (read more)

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I don't have a Windows login set (no one else has access to my PC).

According to Firefox's own info, if you don't have a Windows password, the dialog asking for one shouldn't pop up.

I can't get past this and I've googled everything in sight. Does anyone else have a solution to this?

Thank you! Averill

Asked by Averill Buchanan 11 months ago

Answered by cor-el 11 months ago

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Firefox crashes when trying to log into websites

For the past few weeks, Firefox has started crashing when logging into various websites. I've updated Firefox, cleared cookies etc, reinstalled Firefox, opened it in Trou… (read more)

For the past few weeks, Firefox has started crashing when logging into various websites. I've updated Firefox, cleared cookies etc, reinstalled Firefox, opened it in Troubleshooting mode, updated my OS, disabled extensions... everything I can think of. After some sleuthing, it seems to only happen when trying to log into a website. Doesn't happen on every site, which is weird.

This is so frustrating, please help!

Asked by Jeff 11 months ago

Answered by Jeff 11 months ago

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toolbar text vanished, can't get text OR icons back

I'm on the ESR and just updated from 112.0.2 to 113.0.1. I had text rather than icons displayed on my toolbar. Now the text has vanished and I can't find a way to get t… (read more)

I'm on the ESR and just updated from 112.0.2 to 113.0.1. I had text rather than icons displayed on my toolbar. Now the text has vanished and I can't find a way to get text OR icons back. I have a disabled extension Classic Theme Restorer installed, but I thought it was already disabled long ago. In the Customize Toolbar dialog, the unused icons are displayed with text labels. When I drag one to the toolbar, it turns invisible like all the rest.

Asked by gsknick 11 months ago

Answered by cor-el 11 months ago

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What directories in Windows store Profile/Sync data?

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing fo… (read more)

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing folders from my weekly restarts, I need to sign in to my Firefox account and enable sync each week. Currently my machine retains the %APPDATA%/Mozilla and %LOCALAPPDATA%/Mozilla directories + children.

What other directories are needed by Firefox Developer Edition in Windows to retain the user profile/syncing, et. al.?

Thank you for your time!

Asked by jordwms 11 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Missing "Send Tab to Device" button on linux

When I right click a tab I do not get the option to "Send Tab to Device" that I am used to on Windows. Is this missing from the Linux version? Or is there a setting for i… (read more)

When I right click a tab I do not get the option to "Send Tab to Device" that I am used to on Windows. Is this missing from the Linux version? Or is there a setting for it?

I have searched the internet for this problem and could not find such things. I would appreciate any help!

Asked by info3416 11 months ago

Answered by info3416 11 months ago

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Importing non-csv passwords

Hello. My laptop died and according to IT is "gone". My hard disk however can still be accessed. I was able to access my firefox profile data from the old hard disk, and … (read more)

Hello. My laptop died and according to IT is "gone". My hard disk however can still be accessed. I was able to access my firefox profile data from the old hard disk, and I was able to find the two firefox password files (key4.db and logins.json), as described in https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data. However, when I use the procedure described in https://support.mozilla.org/en-US/questions/1416465 to import the passwords on my new firefox on my new laptop, it does not work: firefox tries to look for a csv file, but there is none: I only have the "raw" db and json files, because i never had the opportunity to "export" my pwds as a csv file. Is there a way to import pwds from one version of firefox (the one running on my dead machine) to another copy of firefox (the one running on my new machine), if those pwds have not been previously "exported" as csv files by the "original" firefox/machine? thank you!

Asked by alexandros4 8 months ago

Answered by cor-el 8 months ago

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Keeper extension for Firefox

I cannot install the Keeper extension for firefox on version 113.0.1. I get an error "Download failed. check your connection". I have successfully installed the extensi… (read more)

I cannot install the Keeper extension for firefox on version 113.0.1. I get an error "Download failed. check your connection". I have successfully installed the extension on other browsers on the same desktop computer, and on Firefox earlier versions on other computers at home.

Asked by joewvicars 11 months ago

Answered by jonzn4SUSE 11 months ago

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Firefox Nightly Installation

If I want to installt he nightly version for Android on my phone. Will it be better to uninstall the common version before? Can the present settings, passwords and bookma… (read more)

If I want to installt he nightly version for Android on my phone. Will it be better to uninstall the common version before? Can the present settings, passwords and bookmarks be transfered from the common version to the Nightly. Any useful tips or recommendations, please? Thank you very much for the help provided.

Asked by Straydog 11 months ago

Answered by Paul 11 months ago

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Version 113 has borders in fullscreen while watching youtube

I just upgraded firefox to v 113 64 bit with windows 7 ultimate. Now when I watch youtube in fullscreen there's a border around the screen. i don't use picture in pictur… (read more)

I just upgraded firefox to v 113 64 bit with windows 7 ultimate. Now when I watch youtube in fullscreen there's a border around the screen. i don't use picture in picture and it isn't on yet the border won't go away no matter what I do. Please fix this or i will use another browser. i will include a screenshot from youtube in fullscreen mode look at it.

Asked by ford1986f150 12 months ago

Answered by Paul 12 months ago

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Suffering to sync with Firefox

Hello: I have 2 profiles in use. 1 for personal use with their respective bookmarks, passwords, and extensions, and I have no trouble syncing with this one. However; pro… (read more)

Hello:

I have 2 profiles in use. 1 for personal use with their respective bookmarks, passwords, and extensions, and I have no trouble syncing with this one. However; profile 2 that is for work use that has its respective bookmarks, passwords and extensions, has become a nightmare.

It happens that I have both profiles on the same computer and when trying to create an account in Firefox, the system asks me to enter the email registered in profile 1, with the warning that bookmarks, passwords and extensions will be mixed.

I mention that I have migrated from Google Chorme to Firefox for speed reasons and because I use windows 7 (I don't like later versions) Now well; in Google Chrome you could create as many sessions as were registered but in Firefox you can't.

Oh! I have been working fine with Firefox but suddenly an error occurs (it has happened to me 2 times in the last 2 months) in which the program closes and all the data of my profiles stored on the pc DISAPPEARS or is deleted (including cache), when I want to open them again:

firefox.exe -P

Then I have to give myself the task of synchronizing profile 1, but profile 2 I have to be importing from my previous Google account or importing a backup Bookmark.

The option to copy and paste the data from Firefox to replace it in the path (supposedly brings with it the data of everything):

C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\308046B0AF4A39CB

with Firefox turned off it has not worked for me. Since when opening I see 2 profiles called Default "X" and Default "Z" without data.

This is a headache that if it happens to me, it happens to millions who have 2 or more profiles.

Why can't I sync a second profile? Why do you insist that there can only be one sync per device? Is there a solution for this?

Note: I have read all the tutorials out there and the situation remains the same. Synchronization with 2 or more profiles is never described.

Thank you very much to whoever asked this question!

Asked by JC 11 months ago

Answered by cor-el 11 months ago

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ESET password manager add-on issue

Hi, I recently added ESET Password Manager as an extension but I was unable to log on and use it on my laptop. In a nutshell, to be able to log on and use the extension,… (read more)

Hi,

I recently added ESET Password Manager as an extension but I was unable to log on and use it on my laptop. In a nutshell, to be able to log on and use the extension, I needed to install the app on my phone as well and sync between laptop and phone did the rest. This solved the login issue however, there is no icon on the toolbar for the extension and if I want to use the Password Manager, I have to do it on my phone.

Any ideas on how this could be solved? I have reinstalled the extension numerous times, tried troubleshooting mode as well but that is not useful with add-ons..

Thanks S

Asked by lsdigiti 11 months ago

Answered by jonzn4SUSE 11 months ago

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disable auto tab saving in Firefox mobile

Why does Firefox automatically save tabs? It is annoying to have to delete them every day... I want the option to NEVER save the tab and close them all when exiting … (read more)

Why does Firefox automatically save tabs? It is annoying to have to delete them every day... I want the option to NEVER save the tab and close them all when exiting

Asked by jcgood1984 11 months ago

Answered by Paul 11 months ago

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location detected as being outside USA

On one web site (see attachments), my location is being detected as being outside USA while using firefox desktop browser, yet on the same computer, my location is being … (read more)

On one web site (see attachments), my location is being detected as being outside USA while using firefox desktop browser, yet on the same computer, my location is being correctly detected as being inside USA.

You will see the asian words. When I change the pull dawn tab ("Saudi Arabia") to "USA", the asian lettering does not convert to English.

Not sure how to fix this.

Asked by jenna 2 months ago

Answered by jenna 1 month ago

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Blank bar at bottom of window on 113 version

On 112, I had my css set up to make the status bar hidden and only show the url path when I moused over it in the lower left corner of the window. It also cut itself shor… (read more)

On 112, I had my css set up to make the status bar hidden and only show the url path when I moused over it in the lower left corner of the window. It also cut itself short to only the length of the url similar to the www.wikipedia.org box in the attached picture. After upgrading to 113, my browser has this black bar at the bottom. When I cleared out my css file, urls would show up in the bar when I moused over them. I've tried a few different css fixes but none of them will get it back to how I had it working in 112. The picture attached is what I'm getting in 113 right now with the css below. the black bar below the mouse over url goes all the way across the window and is always visible. Here is my current css file:

radiogroup:focus-visible > radio[focused="true"] > .radio-label-box {

outline: 1px dotted black !important;

}

:root{ --toolbar-field-focus-border-color: transparent !important; }

:root{ --uc-titlebar-padding: 10px; }

@media (-moz-os-version: windows-win7),(-moz-os-version: windows-win10){

:root[sizemode="maximized"][tabsintitlebar]{ --uc-titlebar-padding: 8px }

}

#toolbar-menubar[autohide="true"] > .titlebar-buttonbox-container,

#TabsToolbar > .titlebar-buttonbox-container{

position: fixed;

display: block;

top: var(--uc-titlebar-padding,0px);

right:0;

height: 40px;

}

/* Mac specific. You should set that font-smoothing pref to true if you are on any platform where window controls are on left */

@supports -moz-bool-pref("layout.css.osx-font-smoothing.enabled"){

:root{ --uc-titlebar-padding: 0px !important }

.titlebar-buttonbox-container{ left:0; right: unset !important; }

}

:root[uidensity="compact"] #TabsToolbar > .titlebar-buttonbox-container{ height: 32px }

#toolbar-menubar[inactive] > .titlebar-buttonbox-container{ opacity: 0 }

#navigator-toolbox{ padding-top: var(--uc-titlebar-padding,0px) !important; }

.titlebar-buttonbox-container > .titlebar-buttonbox{ height: 100%; }

#titlebar{

order: 2;

-moz-appearance: none !important;

--tabs-navbar-shadow-size: 0px;

}

#unified-extensions-button{

display: none !important;

}

.titlebar-placeholder,

#TabsToolbar .titlebar-spacer{ display: none; }

/* Also hide the toolbox bottom border which isn't at bottom with this setup */

#navigator-toolbox::after{ display: none !important; }

@media (-moz-gtk-csd-close-button){ .titlebar-button{ -moz-box-orient: vertical } }

/* These exist only for compatibility with autohide-tabstoolbar.css */

toolbox#navigator-toolbox > toolbar#nav-bar.browser-toolbar{ animation: none; }

#navigator-toolbox:hover #TabsToolbar{ animation: slidein ease-out 48ms 1 }

/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom_menubar_on_top_patch.css made available under Mozilla Public License v. 2.0

See the above repository for updates as well as full license text. */

/* Menubar on top patch - use with tabs_on_bottom.css */

/* Only really useful if menubar is ALWAYS visible */

:root:not([sizemode="fullscreen"]){ --uc-window-control-width: 0px !important }

:root{

/* height if native titlebar is enabled, assumes empty menubar */

--uc-menubar-height: 22px;

}

:root[tabsintitlebar]{

/* height when native titlebar is disabled, more roomy so can fit buttons etc. */

--uc-menubar-height: 22px;

}

#navigator-toolbox{ padding-top: calc(var(--uc-menubar-height) + var(--uc-titlebar-padding,0px)) !important }

:root[sizemode="fullscreen"] #navigator-toolbox{ padding-top: 0px !important; }

#toolbar-menubar{

position: fixed;

display: flex;

top: var(--uc-titlebar-padding,0px);

height: var(--uc-menubar-height);

width: 100%;

overflow: hidden;

}

#toolbar-menubar > .titlebar-buttonbox-container{ height: 100%; order: 100; }

#toolbar-menubar > [flex]{ flex-grow: 100; }

#toolbar-menubar > spacer[flex]{

order: 99;

flex-grow: 1;

min-width: var(--uc-window-drag-space-width,20px);

}

#toolbar-menubar .titlebar-button{ padding: 2px 17px !important; }

#toolbar-menubar .toolbarbutton-1 { --toolbarbutton-inner-padding: 3px }

/* Status-bar */

#main-window:not([inFullscreen="true"]) > body::after{

display: -moz-box;

content: "";

height: 20px;

border-top: solid 0px #505050;

}

.browserContainer>statuspanel { left: 4px !important; bottom: 0px; transition-duration: 0s !important; transition-delay: 0s !important; }

.browserContainer>statuspanel>.statuspanel-inner>.statuspanel-label { margin-left: 0px !important; border: none !important; padding: 0px !important; }

window[inFullscreen="true"] #browser-bottombox { display:none !important; }

window[inFullscreen="true"] .browserContainer>statuspanel[type="overLink"] .statuspanel-label { display:none !important; }

#statuspanel #statuspanel-label {

-moz-appearance: none !important;

border: 0px solid black !important;

}

Asked by drogers4114 11 months ago

Answered by drogers4114 11 months ago

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Can't get to about.config

When I type about.config in the address bar, I just see search results for it, instead of going to the config page. I tried enabling a separate search bar in settings, a… (read more)

When I type about.config in the address bar, I just see search results for it, instead of going to the config page. I tried enabling a separate search bar in settings, and also turned off all suggestions, but that did not help. I still see the spyglass search icon on the address bar. How do I get past it?

Asked by joelkfla 11 months ago

Answered by cor-el 11 months ago

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Firefox Policies

We try to deploy Extension Management Settings via GPO. Goal is to allow only whitelisted extensions, but don't block themes, dictionaries and locales. Below find the J… (read more)

We try to deploy Extension Management Settings via GPO.

Goal is to allow only whitelisted extensions, but don't block themes, dictionaries and locales.

Below find the JSON-settings deployed to the client, which should allow all themes and whitelisted extensions. Unfortunately this blocks everything except whitelisted IDs. See example screenshot with error-message, when trying to install a theme. We don't want to whitelist locales or themes, they should be still allowed for installation.

What I'm doing wrong? - Thanks for your feedback.

##############
{
"*": {
"installation_mode": "blocked",
"allowed_types": ["theme"]
},
"uBlock0@raymondhill.net": {
"installation_mode": "allowed"
},
"jid1-ZSMfwe4lCAw9oQ@jetpack": {
"installation_mode": "allowed"
}
}

Asked by Mario.Daub 11 months ago

Answered by Mike Kaply 11 months ago

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Can't unblock popup

Hi, I seem to having multiple problems with Firefox over the last few weeks... This problem is - I can't unblock popups. I have got popup blocking enabled, with a coupl… (read more)

Hi,

I seem to having multiple problems with Firefox over the last few weeks...

This problem is - I can't unblock popups. I have got popup blocking enabled, with a couple of Exceptions - it's been working fine until I wanted to use it today. I have tried turning off popup blocking, re-entering the exceptions - nothing is helping!!!

Does anyone know what to do?

Thanking you Pedro

Asked by PedroSMS 11 months ago

Answered by Terry 11 months ago

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Warm color in videos started several days ago

Last week, mid-day one day, videos on YouTube suddenly all had a warm cast --yellowish for color, cream/beige for B&W. I have researched the issue as I can. It is not… (read more)

Last week, mid-day one day, videos on YouTube suddenly all had a warm cast --yellowish for color, cream/beige for B&W. I have researched the issue as I can. It is not my Windows night light; my drivers and PC are apparently all updated; everything is working fine. I checked to see if the same happened with Vimeo videos and it did. I'm running W10.

   Interestingly, the pop-up thumbnails one gets when hovering over the timeline as not affected; they look fine.
   One post by someone else was answered that it was a GPU driver issue; another said it's only with HD videos.
   I'm a B&W photographer and would really like to get back to normal again. 
   Any ideas?

Asked by philipu39 11 months ago

Answered by cor-el 11 months ago