• Archived

Message content not displaying

Hi, I upgraded to Thunderbird 102.6.0 (and just now to 102.6.1) and after the upgrade, one of the email accounts I use will display the headers, but not message content.… (read more)

Hi,

I upgraded to Thunderbird 102.6.0 (and just now to 102.6.1) and after the upgrade, one of the email accounts I use will display the headers, but not message content. When I click on the messages in that inbox, I just get a blank page without even the "reply" or "delete" toolbar.

The inbox was working fine before the upgrade and the account that is not working has the same settings (except the first part of the email address) as an account which is working.

Any help appreciated.

Thanks!

Asked by zlevy 1 year ago

Last reply by Wayne Mery 7 months ago

  • Archived

Thunderbird 115, mail delivery error alert "timeout exceeded"

Hi, After installing Thunderbird 115, when sending an email, very often I will receive an email alert stating (see image - spanish screenshots): Delivery failure: An… (read more)

Hi,

 After installing Thunderbird 115, when sending an email, very often I will receive an email alert stating (see image - spanish screenshots):

Delivery failure: An error occurred while sending mail: outgoing server error (SMTP). The server responded xxxxx.domain.net Errro: timeout exceeded.

Asked by Abelardo A.M. 9 months ago

Last reply by Wayne Mery 7 months ago

  • Archived

Links in signature

Hi! How can I add a hiperlink / link with my Private Policy and Cookies to my signature? Please send me an instruction. Attention! - I don't want to link in create me… (read more)

Hi!

How can I add a hiperlink / link with my Private Policy and Cookies to my signature?

Please send me an instruction.

Attention! - I don't want to link in create message. I wanto link to the file in my signature.

Thanks

Asked by BAR-ACADEMY DORADZTWO GASTRONOMICZNE 9 months ago

Last reply by Roland Tanglao 9 months ago

  • Archived

MSN is now saying that Outlook won't work

I have to use MSN now for my email server since your software no longer works!!! I can't send anything through your software now that you "upgraded" your TB software wit… (read more)

I have to use MSN now for my email server since your software no longer works!!! I can't send anything through your software now that you "upgraded" your TB software without my permission. Not sure why, but MSN is now saying that Outlook won't work with TB. So, good luck with that.

Asked by CGB1 9 months ago

Last reply by david 9 months ago

  • Archived

Set up your existing email address

Set up your existing email address will not work. Thunderbird stopped working no outgoing no incoming. Deleted account then downloaded new Thunderbird. Entering correct n… (read more)

Set up your existing email address will not work. Thunderbird stopped working no outgoing no incoming. Deleted account then downloaded new Thunderbird. Entering correct name, correct email address and password (also tried with no password) finds set up on Mozilla ISP sever. Select 'Done' brings up message "Cannot log in to server.Probably wrong configuration, username or password".

This unsolvable for me now as I have tried everything I know and suggested in Help.

Asked by KSI 9 months ago

Last reply by david 9 months ago

  • Archived

Inbox empty

Hi. It looks like there was a Thunderbird update and my inbox and sent boxes are completely empty. It says I'm getting emails (I did a test), but I can't see them anywh… (read more)

Hi. It looks like there was a Thunderbird update and my inbox and sent boxes are completely empty. It says I'm getting emails (I did a test), but I can't see them anywhere.

Asked by mgossard 9 months ago

Last reply by Hey Hey Boo Boo 9 months ago

  • Archived

Default cursor Position in Thunderbird "Reply"

In Thunderbird 115, each time I want to reply to a message, the cursor defaults to the "Search For" box under address book contacts. In previous versions, it went to the… (read more)

In Thunderbird 115, each time I want to reply to a message, the cursor defaults to the "Search For" box under address book contacts. In previous versions, it went to the message pane where I could start the reply message. How do I fix this? Thank you

Asked by jrjohnsn 9 months ago

Last reply by colin_irvine 6 months ago

  • Archived

Thunderbird deletes entire inbox instead of just the selected emails

Sometimes when I delete a group of emails from my inbox it deleted the entire inbox. It has happened twice now. When it did it yesterday I had 8 emails selected for del… (read more)

Sometimes when I delete a group of emails from my inbox it deleted the entire inbox. It has happened twice now. When it did it yesterday I had 8 emails selected for deletion. When I hit delete it deleted all 2200 emails in the box. When it was deleting them I confirmed that only 8 were selected by looking at the number of selected in the lower right corner of the screen. Worse, when I click undo the delete it does not restore the 2200 deleted but only the 8 that I had selected for deletion. This is a serious bug and has resulted in loss of all my emails over the few years.

Asked by mdudley 9 months ago

Last reply by Matt 9 months ago

  • Archived

Version 115 constantly asks for account passwords, although they are all present and working in the profile

Sorry, but since you're stubborn and don't support German, you'll have to be satisfied with the Google translator So, what's with the version 115 of TB? It constantly as… (read more)

Sorry, but since you're stubborn and don't support German, you'll have to be satisfied with the Google translator

So, what's with the version 115 of TB? It constantly asks for the passwords of the accounts, although they are all present and working in the profile folder.

If the developer now thinks that I am creating everything again just because the 115 version no longer wants to read the old profile, he has cut it. WE users are the ones who work with it every day and the developer can't just decide what's better, WE users are the ones who have to deal with it, so make sure you get your Schrottige115 version up and running, because NO ONE will want to use it that way.

Sorry if it sounds harsh, but I'm pissed off, Mozilla has been driving TB and FDF more and more against the wall for years. NO improvements just crap.

Asked by Internetarchiv53 9 months ago

Last reply by Wayne Mery 9 months ago

  • Archived

Archives in most accounts missing!!!

Hi; I noticed today that many years of archived emails have disappeared in all but 1 account(yahoo). The only years still there are 2020 and 2021 in 5 different accounts.… (read more)

Hi; I noticed today that many years of archived emails have disappeared in all but 1 account(yahoo). The only years still there are 2020 and 2021 in 5 different accounts. 5 yrs in 1 account and complete 24 yrs in yahoo account. These accounts archives that disappeared are not stored on the mail server but locally. What has happened??? Can I get them back? How do I stop this from happening?

Asked by newdino 9 months ago

Last reply by Roland Tanglao 9 months ago

  • Archived

Thunderbird - outgoing email won't send

I receive incoming email on Thunderbird, but cannot send mail. I have used Thunderbird for years, never updated it and this problem just started yesterday (7/25/23). I h… (read more)

I receive incoming email on Thunderbird, but cannot send mail. I have used Thunderbird for years, never updated it and this problem just started yesterday (7/25/23). I have gotten an error message saying "login to server smtp.nycap.rr.com failed". I have called my ISP, Spectrum, and ascertained that my email account with them is functioning, so the issue is something with Thunderbird.

Asked by bparker38 9 months ago

Last reply by Arvidd 8 months ago

  • Archived

How to diagnose OAuth2 authentication failures

I've been a faithful Thunderbird user since the beginning - and continue to use Thunderbird with our company's Microsoft365 deployment until Monday of this week -- when … (read more)

I've been a faithful Thunderbird user since the beginning - and continue to use Thunderbird with our company's Microsoft365 deployment

until Monday of this week -- when suddenly I find that my credentials are being refused.

The symptoms

I've read and tried all the fixes proposed in the article at https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202 (restarting thunderbird after each step, naturally)

  • have authorized Thunderbird to our Microsoft365 tenant
  • created and tried registering with a new thunderbird profile
  • have set my security settings to 'accept all cookies'
  • have used the config editor to remove 'oauth2.issuer' and 'oauth2.scope' values
  • I've checked that my account in Microsoft365 has IMAP and Authenticated SMTP enabled

So, since Monday, I've been living in hell, trying to pretend that the Microsoft Outlook app for macOS is useable, but it's practically debilitating to be forced to use that piece of software.

Can somebody please point me to another possible set of steps that I can use to try and diagnose this?

I absolutely hate myself for having to ask for help on this, but I'm at my wit's end...

Asked by billybob.mitchell 9 months ago

Last reply by Roland Tanglao 9 months ago

  • Archived

Thunderbird 115.4.1 (64-Bit) Supernova, OS: Windows 10-64-Bit

Hello, Since the update to Thunderbird Supernova from version 102 upwards, emails in several email folders are automatically deleted or hidden. The properties in the resp… (read more)

Hello, Since the update to Thunderbird Supernova from version 102 upwards, emails in several email folders are automatically deleted or hidden. The properties in the respective folders are listed under Retention rules: Do not delete messages.

The emails displayed in the folders no longer correspond to the contents in the folders. Example: A folder displays: 7, properties in the same folder displays: 1226 with 447 MB. It looks similar in the other folders.

How can I ensure that all available emails are displayed in Thunderbird again?

A repair with *.msf does not help.

Many thanks for your support. Erwin

Asked by erwin104 6 months ago

Last reply by Toad-Hall 6 months ago

  • Archived

Having authentication problem with thunderbird when it tries to get office 365 outlook email. It says it has a problem but not how to fix it. I use OAuth2.

Having authentication problem with thunderbird when it tries to get office 365 outlook email. It says it has a problem but not how to fix it. I use OAuth2.

Asked by Andyheritageable kadak 9 months ago

Last reply by Roland Tanglao 8 months ago

  • Archived

Unable to write the email to the mailbox

As of version Thunderbird v102.13.0 (32 bit) and after upgrading to v102.13.1 I get an error after downloading emails from my gmail account: "Unable to write the email t… (read more)

As of version Thunderbird v102.13.0 (32 bit) and after upgrading to v102.13.1 I get an error after downloading emails from my gmail account:

"Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

I've been using Thunderbird for maybe 20 years now & on this PC since I built it over 3 years ago, this is a new problem that I have not seen before.

Thunderbird is now useless to me. When it connects it starts downloading emails, gets so far & stops with this error. It's now 5:50PM and the most recent email it has is from 07:35 AM this morning. It keeps downloading the same ones over & over again, always stopping at the same one with the same error.

This app is now utterly useless to me.

Asked by sgfarish 9 months ago

Last reply by christ1 5 months ago

  • Archived

version 115

i have version 115. this is what i expected and its still not possible to adjust : 1. I only need one address book instead of these three:1.all addresses,2.personal … (read more)

i have version 115. this is what i expected and its still not possible to adjust : 1. I only need one address book instead of these three:1.all addresses,2.personal ,3.?collected I don't like/wish having this group of 3. Can I install to have just one book? 2.i close tb with opened items. when i open tb these items are still opened. can i install this way: tb opens without these items and goes directly to inbox? 3.I can not drag down from an opened mail - customize toolbars- items that I see in general such as archiving ,unwanted, ? all reply ...Why not? regards

Asked by Slawomir Dzwonek 9 months ago

Last reply by Wisewiz 9 months ago

  • Archived

Thunderbird Supernova - big update but still no in-house RTL support?

I find it to be a big oversight that the project is so mature but still doesn't have RTL support out of the box. The (unofficial) add-ons that supply this functionality a… (read more)

I find it to be a big oversight that the project is so mature but still doesn't have RTL support out of the box. The (unofficial) add-ons that supply this functionality are yet to be updated to be compatible with version 115. Isn't it time to make this part of the base program?

Asked by alonshoer 9 months ago

Last reply by Wayne Mery 9 months ago