All Products Support Forum

HI all, I've just only recently noticed that EBay doesn't load in Firefox. This only started a few days ago - and I have never had a problem before in decades of using Firefox and EBay. I have changed no settings in Firefox at all for a long time.

Given that many innocent files are now being spoofed to be something other that what they appear to be, it strikes me as risky behaviour that if you stop Firefox opening PDFs within a tab in itself - in my case, because I prefer to use Sumatra PDF, and because I wish for Firefox to DOWNLOAD the file (but not open it), Firefox defaults to automatically opening it, when all you actually wanted to do with the PDF file was download it.

Regardless of what the web site is instructing the web browser to do, Firefox should remember who it's working for ;p If the user chooses to download only and not to open (perhaps because they wish to virus scan first) any file, then Firefox should provide an option disable auto-opening (with associated client) any file.

With the ever increasing risks of malicious files, this is more important than ever.

This occured with this file of sheet music, which is what prompted me to mention this. I have Sumatra PDF set up in Windows as my default PDF viewer.

https://vdocuments.net/dowland-john-lute-fantasie-p71pdf.html

Tab or sometimes the Firefox process crashes when playing youtube video after a while. The tab / process doesn't crash immediately but will continue playing the video for as long as almost 1hr before crash.

OS: Manjaro Linux Viedo card: Nvidia 3060.

I've been to several websites in the last couple of days that won't load in firefox, but will in chrome ( which I had to download to order groceries and I am not super happy about it ). the most egregious was today, I tried to order groceries from a major grocery store: meijer.com and the main page opened but if I like searched for "coke" it would freeze and nothing would load. not just coke, but also any other search term

Is there any way to hide/disable the "No AutoFill Enabled Databases" tooltip shown on every login form. I don't know why FF needs to show this tooltip everytime I login to a site, when I've got AutoFill disabled.

In my settings all "Logins and Passwords" and "Forms and Autofill" settings are currently disabled as I don't use browsers to save these.

Thanks

"Firefox detected a potential security threat and did not continue to www.webmail.ilhawaii.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem."

This problem just occurred for the first time. I contacted the website and they say I need to update the certificate in firefox. How do I do this?

Thank You

I want to remove some sensitive info from a pdf before emailing it. So I removed some info from a pdf file by colouring white over the text then printing to pdf. When opening new pdf document with edge or chrome the info is removed however with firefox the info briefly appears before disappearing again. So somehow after whiting out the text and printing to a new pdf file the info is somehow still there??? I would have thought by printing to a new file the new pdf would not hold the text underneath and print "white" blank space... no data behind it, am I incorrect in assuming so?

I had some problems with Firefox and in the course of fixing things my 1Password extension disappeared.

I'm using an older version of the 1Password extension and have used it for many years, and the extension was working fine in my Win 11 computer before my "fix" of Firefox caused it to disappear. But I still have the 1Password extension executable, so I ran that and 1Password showed up in Firefox - sort of.

The regular 1Password icon looks something like a door's lock, but that lock symbol has been replaced by something that looks more like a puzzle piece. When I click on that puzzle piece I get see the window showed in the 1st image and when I put my mouse pointer in that window I'm asked to "run" the extension as shown in the 2nd image. The 1Password extension works fine but I don't understand why I'm seeing an icon that I didn't used to see and being required to "run" the extension instead of simply clicking on the icon.

Hi,

I am getting error while accessing the site https://bharatloanfintech.com/aadhaar-veri-request?refstr=XG1TPl5uUzwHZw--

Getting error as

Secure Connection Failed

An error occurred during a connection to bharatloanfintech.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

On the landing page for youtube, I used to be able to right mouse click on a video thumbnail and select "open image in a new tab" from the context menu and see the thumbnail in a new tab window.

After recent updates, (now using 111.0.1 64bit , on windows 10 pro), this feature no longer exists. It's not a change on youtube because the thumbnail is still recognized as an image and can be opened in a new tab when I use Edge browser. It seems like Firefox no longer recognizes the thumbnail as an image.

Is there any setting I can change to get the feature of "open image in new tab" back into the context menu. or somehow get Firefox to recognize the thumbnail as an image ?

Starting by Firefox Android version 110, the autofill for username and password didn't work for certain websites (in my case, it's: http://e-learning.stmi.ac.id/auth/login). The option to choose username is there, but after clicking one of the username, it fails to fill in the login form.

Other websites with that same domain name (any.stmi.ac.id) also didn't work.

In desktop Firefox, the autofill works just fine for websites from that domain.

Please kindly help. Thank you

Ever since about 2 Firefox updates ago, I cannot share articles to Twitter using Firefox. When I share, the Tweet dialogue box pops up showing the article, but the sidebar on the right side of the box (the one needed to scroll down the message to the Tweet button) is greyed out and no amount of clicking, trying to drag, etc., will get it going.

I cannot replicate this problem on Edge, as that browser works seamlessly when sharing articles to Twitter and I am able to scroll down to the Tweet button with no problem. Same with Chrome, I have no problem there, either.

This seems to be a Firefox problem and I cannot for the life of me figure it out. I have not changed any of my Firefox settings. I've disabled all of my extensions and it still doesn't work. I find myself using other browsers more and more as with each Firefox update there seems to be more technical bugs that aren't being fixed.

But I use Twitter often, so this is a significant problem for me. Any reasonable suggestions?

How to retrieve lost bookmark folders. I can see all my folders but I'm unable to retrieve them by Click the Firefox button and then Bookmarks. Click Import and Backup >> Restore. Then select the most recent bookmarks backup or click Choose File to select an older backup file located in the directory. The Backups don't contain all my folders. I need to restore all the folder depicted in the left data column.