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Extremely slow since last update

Firefox has become basically unusable since the iOS 17.1.2 update. Everything is extremely slow — opening a tab, selecting the address bar, waiting for keyboard to load, … (read more)

Firefox has become basically unusable since the iOS 17.1.2 update. Everything is extremely slow — opening a tab, selecting the address bar, waiting for keyboard to load, typing, loading results etc. Only after the wait at each step to load a web page does it become navigable as long as I stay there and don’t leave to return later. I’m on latest version in app store. Been a Firefox user since my first smartphone and beyond that on a PC. I prefer Firefox, but I downloaded the DuckDuckGo browser just to have something responsive for basic web searches. Please help.

Asked by rob.ocalla 5 months ago

Last reply by Paul 4 months ago

Firefox Android

My Android Firefox consums 53% of the battery. See Screenshot. It was not in use. Standard browser is Firefox klar. There are no addons installed. The app was removed and… (read more)

My Android Firefox consums 53% of the battery. See Screenshot. It was not in use. Standard browser is Firefox klar. There are no addons installed. The app was removed and newly installed several times. How can I fix the problem?

Asked by ewald.haug 5 months ago

Last reply by Paul 5 months ago

  • Archived

redirection to WhatsApp not working

Briefly, when openning a link that should redirect to a WhatsApp chat, it says - after pressing open chat - WhatsApp not installed. Why? Note: In chrome it is working nor… (read more)

Briefly, when openning a link that should redirect to a WhatsApp chat, it says - after pressing open chat - WhatsApp not installed. Why? Note: In chrome it is working normally.

Asked by abdallaagbaria 11 months ago

Last reply by Paul 11 months ago

  • Archived

android 10 firefox displays blank page for most sites

as subject, firefox is useless on my new Android 10 tablet now as it displays blank page for most sites, am using the lastest android version. Posting this from my deskt… (read more)

as subject, firefox is useless on my new Android 10 tablet now as it displays blank page for most sites, am using the lastest android version.

Posting this from my desktop computer.

Asked by TimB 9 months ago

Last reply by cor-el 9 months ago

Android 14 - private tabs notification not going away

When a private tab is opened, it lets me know in the silent notifications on my phone with the "swipe or tap to close" the tab/s. However, once I close the private tab th… (read more)

When a private tab is opened, it lets me know in the silent notifications on my phone with the "swipe or tap to close" the tab/s. However, once I close the private tab that notification remains. When I click or swipe the notification it goes for a second and comes back despite not having a private tab open. Even with normal tabs open it does the same thing. Force stopping the app gets rid of it but the second a private tab is opened it returns.

I understand I can just turn off that notification but it's useful to have. Was just wondering if there is a fix or setting anyone knows of or how I can report this to Mozilla?

Thank you

Asked by Slotheez 1 month ago

  • Archived

Deleting tabs takes long , freezes and/or crashes the app

I've had this problem of on my iPhone 14 Mac Firefox (now v113.2 where )tabs are taking long to delete and they freeze once I try to. After waiting awhile, anywhere up … (read more)

I've had this problem of on my iPhone 14 Mac Firefox (now v113.2 where )tabs are taking long to delete and they freeze once I try to. After waiting awhile, anywhere up to 30 seconds or more, they either finally delete, but still slow or the app crashes and that seems to make the deletions fast, like they originally used to be. I've seen that other people seem to have this problem and I just wondered if a solution for this has finally been found?

Thanks in advance to anyone who knows how to fix this...

<(Email address)>

Asked by superial 11 months ago

Last reply by Paul 11 months ago

  • Archived

Samsung One UI 5, pop-up view

I have a "Samsung Galaxy S21 FE 5G". It's One UI has a pop-up view that shows app in a floating window. However when I enable pop-up view for Firefox, it becomes an unusa… (read more)

I have a "Samsung Galaxy S21 FE 5G". It's One UI has a pop-up view that shows app in a floating window. However when I enable pop-up view for Firefox, it becomes an unusable black window. when I return it to normal view it still remains in black and the only way to make it usable is to close the app and then reopen it.

As far as I know This was happening in Andriod 12 and OneUI 5.0 and in Andriod 13 OneUi 5.1.

Asked by Amin Gholizad 9 months ago

Last reply by janicebell118 9 months ago

  • Archived

Video Features Not Working (Fullscreen, picture in picture, notification panel control)

I have the latest version of Android 13 and Firefox up to date on my phone, but there's been some weird behavior when playing videos as of late. Videos refuse to properly… (read more)

I have the latest version of Android 13 and Firefox up to date on my phone, but there's been some weird behavior when playing videos as of late. Videos refuse to properly go fullscreen now. When I tap the fullscreen button, the video moves to the center of the screen but stays in portrait orientation, which is obviously not what I want. In addition, picture-in-picture is not working at all, and the notification control panel (that lets you pause and play minimized videos from the notification) is not appearing even though notifications are not disabled for Firefox. Videos still play, but almost none of the features for them are working. What is going on? Can anyone help?

Asked by Emerson 1 year ago

Last reply by gokay_ozakturk 11 months ago

  • Archived

So many of my tabs are appearing blank when i navigate back to them and refresh is not working to make the site as well as forward and back history reappear ios 116.0 (33174)

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title show… (read more)

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title shows, but for others, they are completely blank. I have tried to refresh them but it does not solve the problem, i still cannot see them. I also, cannot hit back / forward to navigate the the previous page for a particular empty tab. This is extremely frustrating because I have things that I need to go back to but now when I do, it is empty. Can you please help to resolve this issue as I really do not want to loose this information that I had on these tabs. I am providing some screenshots to display the issue.

Thank you

Asked by abhav7 9 months ago

Last reply by Paul 9 months ago

Battery usage on Android

I used the Firefox mobile app for a while now and I noticed a high battery usage from it. If 10% of battery gets drained during the night, at least 75% of that is used by… (read more)

I used the Firefox mobile app for a while now and I noticed a high battery usage from it. If 10% of battery gets drained during the night, at least 75% of that is used by Firefox (according to the battery stats of my Pixel 6)

Is it possible to slow down the background sync or maybe dont sync at all during the night if the phone is locked?

Thanks.

Asked by iTzVirtual_ 4 months ago

Last reply by welchia 4 months ago

Firefox not displaying a portion of page's content

This has happened to me for days now. Firefox keeps hiding a portion of the page, and I have to zoom to see the parts that are hidden. Can someone help me with this error… (read more)

This has happened to me for days now. Firefox keeps hiding a portion of the page, and I have to zoom to see the parts that are hidden. Can someone help me with this error? (tor). Disabled all extensions, cleared cache and data as well.

Asked by ThisIsNot150Characters 3 months ago

Last reply by Garrett24 3 months ago

  • Archived

Won't access internet

I'm having trouble with Firefox on my mobile device. It was working fine yesterday but won't access the internet now. It runs but won't connect. All other programs on … (read more)

I'm having trouble with Firefox on my mobile device. It was working fine yesterday but won't access the internet now. It runs but won't connect. All other programs on my device access it as always. Could I have unknowingly disabled it? I've made no changes to any of my settings for months. I don't want to lose the info it has acquired by reinstalling. Can you please help?

Asked by rebaker11 10 months ago

Last reply by Paul 10 months ago

Javascript not working more and more

Websites are mostly reporting that my browser Firefox Android latest needs advanced or enhanced Javascript support and about:config no longer works. All sites working in… (read more)

Websites are mostly reporting that my browser Firefox Android latest needs advanced or enhanced Javascript support and about:config no longer works.

All sites working in Microsoft Edge for Android.

Asked by JWvanLohuizen 1 month ago

Last reply by TyDraniu 1 month ago