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Unable to sync firefox Android with Desktop due to missing Sync Menu Item

Hi, i searched i have the same problem as last comment https://support.mozilla.org/mk/questions/1415834 This solution does not work. Firefox on Android will display a … (read more)

Hi, i searched i have the same problem as last comment https://support.mozilla.org/mk/questions/1415834

This solution does not work. Firefox on Android will display a "Did you use the system camera? You must pair from within the Firefox app." when selecting the QR scanner from the dialogue box in Firefox. The option is still missing in the menu as well.

Asked by hamidsoley 5 days ago

Can't find synced bookmarks from Firefox on iPad

I have Firefox on my desktop and iPad and both are synced. I love Firefox on my desktop but, honestly, I have to continue to use Safari on my Ipad because the iOS version… (read more)

I have Firefox on my desktop and iPad and both are synced. I love Firefox on my desktop but, honestly, I have to continue to use Safari on my Ipad because the iOS version of Firefox is nowhere near as good. One of my biggest obstacles to converting to Firefox on my iPad is trying to save bookmarks so I can access them on my desktop. When I bookmark a page on my iPad I cannot find it's location on my desktop. Can you please advise where Firefox places bookmarks that are saved on my iPad. Thanks

Asked by mjbmail32-reg 1 week ago

Accessing local HTML files on my android, sync

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file t… (read more)

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file that are my bookmarks, but I am stymied at every turn:

1) when I click on the local, Galaxy, HTML file, I get the standard "Open with" pop up, but they only list: Chrome, HTML View, Android's Internet browser, and Samsung Print Services. Why doesn't Firefox show up there? This is important to me. Is Firefox failing to register its browser properly in Galaxy products?

2) The next thing I try to do is to sync bookmarks so that I can use my hundreds of bookmarks (rather than adding them into Firefox one at a time). So, I click on the famous three vertical dots and there is no "Sync" function in that menu, see attached. So I cannot import my bookmarks from my PC's bookmarks.

3) Thirdly, I try to type into the URL field what Chrome uses to access local files, which is for example: "content://media/external/file/1000005061" but Firefox android does not recognize that. When I change it to "file://media/external/file/1000005061" that does not work either.

Can you fix the three issues above? Thanks. Rick. see attached.

Asked by Rick17 2 weeks ago

Last reply by Paul 1 week ago

can't sync and Firefox crashes regularly after last update

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0 Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9 Logged into M… (read more)

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0

Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9

Logged into Mozilla, Sync now does nothing, "Last synced: never" Also crashes frequently all since last update.

Asked by becyclist-temp 2 weeks ago

Last reply by Paul 1 week ago

synchronisation

You're asking me to go to the menu and choose: syncronice and save! Well there ain't no 'sync and save' point in my menu! Not even 'syncronice'! I need correct direction … (read more)

You're asking me to go to the menu and choose: syncronice and save! Well there ain't no 'sync and save' point in my menu! Not even 'syncronice'! I need correct direction in order to 'sync' my PC and my phone! Please help! Thank you and have a nice day!

Asked by LaKris de Confettié 2 weeks ago

Last reply by Paul 2 weeks ago

windows and android

I have Firefox installed on my windows 11 laptop and also my android pixel 8 pro. I want to sync the two devices so of I make changes on one it reflects on the other auto… (read more)

I have Firefox installed on my windows 11 laptop and also my android pixel 8 pro. I want to sync the two devices so of I make changes on one it reflects on the other automatically. Can I do this?

Asked by Anwbuxton 1 month ago

Last reply by TyDraniu 1 month ago

Cannot recieve tab sent from Win10 laptop v123.0.1 (64 bit) to android 124

So I have a new s23 and just sync'd it. I can send tabs from the android 14 phone (Firefox 124.0) to the Win10 laptop (Firefox 123.0.1) but I cannot send them from the l… (read more)

So I have a new s23 and just sync'd it. I can send tabs from the android 14 phone (Firefox 124.0) to the Win10 laptop (Firefox 123.0.1) but I cannot send them from the laptop to the phone. I hesitate to change the laptop to v124 because of the error, as the laptop works with the other devices I have.

I've open/closed Firefox (both places), signed in and out (both places), restarted the phone and the behavior is the same.

Suggestions?

Asked by hollerg 1 month ago

Different details and passwords across synced devices - safe way to resolve?

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' … (read more)

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' details there that I had deleted from FF. Strange! Anyway, I finished the tidy up and went to my Android phone (set up to sync) and did the sync there and it looked OK. I then had the idea to look here for the 'extra' one I had seen in Edge and sure enough it was there! I also noticed lots of others I had deleted from the 'Master'. Changes to passwords had been replicated successfully though. What is the logic for syncing in these instances? I then signed out of FF on the phone to stop the sync and deleted one that was common to both and then signed back in and synced - it did delete it from the PC when I synced that. This makes me nervous to delete them all from the phone when signed out and syncing upon re-connect. So, what is the safe way to make the password details from the PC be an exact copy on the phone - no extras?! My thoughts were to disconnect the phone (but hoped it would remove things), delete the details manually if required, sign back in and re-sync. But I don't want to risk the sync actually wiping out the contents of the PC! Thanks!

Asked by SJW211 1 month ago

Firefox Android thinks my phone and tablet are the same device

I cannot share a tab from my phone to my tablet or vice versa. I can send tabs to my desktop computers, and my desktop computers can send tabs to my phone, but for some r… (read more)

I cannot share a tab from my phone to my tablet or vice versa. I can send tabs to my desktop computers, and my desktop computers can send tabs to my phone, but for some reason Firefox Sync thinks that my phone and my tablet are the same device.

Curiously, when I go into my Firefox account settings and change the name of my browser on each device, as soon as I sync, the names are swapped. Specifically, I named Firefox on my phone "S23 Ultra". When I checked the settings on my tablet, it showed that that was also the name of Firefox there, too. So I changed the name of it on my tablet to "Tab S8+". As soon as I hit "Sync Now," my phone changed to "Tab S8+". And when I changed my phone back to "S23 Ultra," as soon as I synced my tablet, that became the name of my tablet browser, too.

Asked by Robert 1 month ago

Opening tabs on Android

I recently got a new phone and have logged into Firefox Sync. I can see all of the tabs from my old phone, but how can I open all of the tabs at once in the new phone wit… (read more)

I recently got a new phone and have logged into Firefox Sync. I can see all of the tabs from my old phone, but how can I open all of the tabs at once in the new phone without having to click one tab at a time? I've tried going on desktop and opening the sync account and using crtl+h to see all the tabs, but I only open the tabs that were on my phone on the desktop browser, not send the tabs to my new phone.

Asked by tavril02 1 month ago

How can I be 100% sure that my passwords are not stored somewhere?

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deleti… (read more)

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deletion process is inconvenient to say the least).

What worries me is that my "deleted" passwords kept coming back as soon as I enabled Sync, until I realised I had duplicate devices in my Mozilla account control panel. I still have, though, some other connected services (Add-ons, Mozilla Support, Mozilla Monitor...).

Is what I've done enough to ensure they're gone? Where exactly are synced passwords stored, and how can I be sure that they aren't lying around in a Mozilla server, awaiting a future data breach? I don't have the time and energy to change 200+ passwords.

Asked by Álvaro González 2 months ago

Last reply by Paul 1 month ago

Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (read more)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Asked by whattodo 2 months ago

Last reply by TyDraniu 1 month ago

Bookmarks on linked devices do not open and function in exactly the same fashion.

I use Firefox on at least three different devices, and my Firefox account is linked on all these devises. And I have a huge amount of bookmarks, and almost daily create n… (read more)

I use Firefox on at least three different devices, and my Firefox account is linked on all these devises. And I have a huge amount of bookmarks, and almost daily create new bookmarks, as well as store links into existing bookmarks on my Linux Laptop. The problem is that when I then later use my Android smart phone or my Android Samsung Tablet, the bookmarks are not reflected in the same user friendly fashion as it was created or seen on my Linux Laptop. So much so that it is extremely user unfriendly and nearly impossible to store a link into an existing bookmark or to create a new sub-bookmark into an existing bookmark - also because the bookmarks can not be collapsed or navigated as easily as on my main device, which is the Linux Laptop. I need Firefox to reflect my bookmarks in exactly the same fashion and same order as I create them, and I need the bookmarks be be collapsable and navigable. I really want to use Firefox, but this disability forces me to now use Chrome, and I do not want that. Please fix the bookmarks in Firefox. Thank you for your efforts and dedication - it is greatly appreciated. Fanie Bekker, Knysna, South Africa

Asked by Fanie 2 months ago

sharing browser tabs from macbook browser to iphone browser

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open. i have had no succ… (read more)

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open.

i have had no success

Asked by Jimmy MacDonald 2 months ago

Last reply by Kiki 2 months ago