All Products Support Forum

Hello! I accidentally hit 'K' with a thread selected, and so got a message at the bottom of the screen saying that replies to the thread will not be shown. This is the same situation as in the now-archived question [[Accidentally pressed "K" on an email - can no longer find it|https://support.mozilla.org/bm/questions/1380096]].

I'm now writing because I *was* able to select the option to display ignored threads described in the reply to the question above – so that I can, at least, now see the thread that I accidentally ignored without meaning to. But I'd like to actually fix the problem and un-ignore it.

I've read the support article on Ignoring Threads, but what that article describes – namely applying 'Ignore' to the same thread so that it toggles off to unignore the thread – isn't working. I also tried quitting Thunderbird entirely after doing that and then reopening it, but I can still only see the thread if 'view' is set to still display ignored threads; when I remove that view instruction, the thread disappears again.

Does anyone know if there's something else I should try? Or is this maybe a bug in Thunderbird that needs to be fixed? Thanks so much in advance!

Please can you stop updating Thunderbird, or at least give us poor users the option of whether to accept them? Every time you update it I like Thunderbird less.

I was guided to use Thunderbird by my computer repair man when Outlook Express became unavailable to me. Gods, I miss good old Outlook Express; I could do anything I wanted with that.

Hi

Why does Thunderbird want all my personal information.......??

I'd be MORE THAN happy to make a donation to support you guys, but I am NOT happy about all the info I have to provide - and frankly I'm bot going to be bullied into giving info I don't want to. I donate to Wikipedia and they don't ask such intrusive questions - so why do you? You say that less than 2% of TB users donate - this PROBABLY the reason why they don't...!

And the fact that there is no direct link to ask somebody ask question about this subject, is really frustrating.

Thanks

How to add the date of the site listed in History.

As it is there is the sidebar: History, then Name, Tags, Location, and Date but the column is empty, no date appears there.

I have Thunderbird 102.4.2 (64bit) for Linux. With this upgrade, the "subfolders" now open at startup. I have to then close each one. It is most annoying. How do I prevent this? Thank you.

Hello, have the latest version of Thunderbird (102.5.0.) in Windows 11 Pro. I'm using 6 IMAP accounts there.

I want to stop check mails automatically in one account, so I unchecked: - Check for new messages at startup - Check for new messages every 10 minutes - Allow immediate server notifications when new messages arrive

Problem is thunderbird still checks for new mails of that account and shows me notifications. What is bad please?

Tried to clean install of thunderbird, didn't help it. Thank you

When I receive a message in Thunderbird and click Reply, the Write window opens with some of the quoted text in the reply — that which has more than one line in a paragraph — containing overlapping lines. That overlap does not occur in the original received message.

I've used TBird for years as my program for email. Monday, Oct. 24th, a window popped up, saying my "user name" was not valid. Another window said to "retry, change Pword" BUT I can go to the Centurylink.net web site for email, sign in, using my user name, and 'old' password and get in. It seems that the problem is with TBird or Centurylink. Century link is in progress of selling to Brighthouse. Note: on their email site, I've lost a lot of emails, but it seems to work. At least, I can receive and send emails thru their site! I've checked my TBird account for SMPT settings. (another window that pops up saying "check smtp settings") They are correct for highermark@embarqmail.com. the default setting reads:" Outgoing server-smpt.embarqmail.com(default). I just want someone to enable me to use my user name so I use TBird (with all my emails and info)......or tell me what to do.....or fix the problem.

 I may have to eliminate TBird program and try to start over, with importing? IF so, how can I delete the TBird program? I'm using Win. 10. Settings? mjm

Almost daily I get an intrusive update notice which is invasive and unacceptable.

If your browser is so flawed that updates are done daily (during most weeks) then you should just plain GIVE UP!

At least have the courtesy and brains to schedule this ever 2 to 4 weeks at most. Stop invading my privacy and get your act together!!!!

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from happening?

Thanks,

Alex

Hello there :)

Please help me restore my browsing session :(

For the past several months I have been using Mozilla, and the feature to restore previous browsing session has always worked well. Even after I clear the most recent history or remove the most immediate cookies, this feature would still work e.g. after I restart my PC or just restart the browser. It would restore all the tabs I was using previously including the most recent tab I was on before the browser closed or restarted. However, this morning, I tried to clear my immediate browsing history as I usually do and the browser froze while I was in the process of clearing this immediate history (continuously displaying the pop-up window/interface for clearing history and not allowing me to do much else on the browser - I couldn't even click anything on the tab I was on, nor could I navigate to another tab and/or open a new tab; and only the close button, and maximize window button, and minimize window buttons were responding). After waiting for a while for it to start working again, I got frustrated and I closed the browser.

I then opened the browser again, but this time, it didn't restore the previous browsing session and didn't even take me to the last tab I was on.

What could have happened this time around? It has not behaved like that for this whole year.

NB: I have not done anything to the browser after opening it! I am still on the same page it landed on when I opened it (just in case).

I have 2 yahoo email accounts. 1 on Chrome & "block Spam" works but on FF it does not. The same fake emails keep coming back and I can't add a screenshot to this.

I keep getting a 403 error message when trying to access the British Airways website. This is the first time I have encountered this, although it is perhaps 3 years since I last flew BA. I have cleared my cache and cookies. I have also tried to access the same ba.com site using Edge - with the same error message. This suggests that the problem may lie with BA. However, they have no technical support that I can reach. So I do not know what to do next. I use Kaspersky anti-virus and Malwarebytes to screen for malware. Really hope you can help solve this problem. Many thanks in advance, Ian Robinson

Today my 102.0.1 has disappeared. TB has worked for me for decades including now on 102.0.1 which is the latest version. I've downloaded 102.0.1 again but still doesn't show up.

Every day while opening the browsing I am getting the below-mentioned error, tried many things like complete reinstallations, and selected default profiles, but nothing worked.

Unified Folders in Thunderbird 115 for mac no longer works. Useless! Computer Tech specialist here and have been using Thunderbird for ages. With this latest version, the inbox, sent, etc etc etc no longer display as unified. The Unified Folders category when ON shows as its own item in the left column with a single empty inbox! Scrolling up and down to each account for each subfolder is a waste of time!!! Hope you fix this ASAP!!!!! Unified folders works fine in 10.12.13 but I cannot got back to that due to your system.

I am trying to send an e-mail to an address I have sent before and get this message: Sending of the message failed. An error occurred while sending mail. The mail server responded: 28AIcTF2017255 This message has been blocked for containing SPAM-like characteristics.. Please check the message and try again.