All Products Support Forum

Can new folders be created in the 'root directory' or must they reside either within an account or a local folder?

Setting up a mailfence alias using the identity capability. Currently have two folders; me@mailfence.com and local as the initial configuration. Would like to create an equivalent directory structure myalias@ mailfence.com with subdirectories draft, sent, junk, etc. resides outside of both me@mailfence.com and local.

Looking for a native TB approach (if it exists),

I use the Dragon NaturallySpeaking add-on to navigate Firefox (and my entire computer) by voice. Recently the extension stopped working properly, and when I tried to uninstall and re-install the plug-in, it would not work at all.

This is the installation link Nuance provides: https://dnsriacontent.nuance.com/15/setup/ffinstall.html.

When you try to click the "Install" button, nothing happens. This has caused Dragon to stop working with almost the entirety of Firefox. Please advise on if an update is coming.

Hello Community.

I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button from the preview app/tab. The files were downloaded with default filename and to the downloads folder without prompts. But since a while ago the dialog where the save location must be selected and filename given for the file opens up after the click of the download button.

How can I change it back to the previous behaviour without having to input filename and select the file download directory?

Posting on behalf of a user who hit the VPN inbound queue with a question better suited for this forum:

The tab bar, toolbar, and address bar placement in my Firefox Desktop browser has recently changed. I have been trying to revert these recent changes as they interrupt my current workflows.

I DO know which prior profile save contains the desired info however, it contains many files and I DO NOT KNOW which files I need for the bars to be restored. If you could provide me the name(s) of the file(s) that holds the bars data, I am probably saved, hopefully saved.

Joining ZOOM meetings doesn't work in Firefox, works fine in Chrome or Edge - A zoom link for a class (via Canvas, if that matters) will not open zoom. Used to work a month ago. Edge or Chrome works fine. Any suggestions?? thx,

.

Since yesterday when Thunderbird updated, I either get an alert sound for new email all of the time (even when Thunderbird is closed and I don't want to be alerted) or none of the time, if I turn the sound off (meaning even when I have Thunderbird open, I get no sound alerting me of new email). How do I set it so that when the program is open, the alert sound works, but when the program is closed, the alert sound does not interrupt my other activities (like work video calls)? Thanks for any help with this.

I changed the header/footer in about:config, but the changes will not save. Every time I change them, they revert to something else. I need &T for headerleft, &PT for headerright, &U for footerleft and &D for footerright. Invariably it changes all the headers to &U, footerleft to &P, and footerright to &D. My only thought is that I haven't saved the updates properly. Please help! ~AM

Hi, I'd like to disable that annoying animation when going to fullscreen (by hitting F11). Supposedly, setting the following should work:

Go to about:config

Set: full-screen-api.transition-duration.enter 0 0 full-screen-api.transition-duration.leave 0 0 full-screen-api.transition.timeout 0 full-screen-api.warning.delay 0 full-screen-api.warning.timeout 0

Restart

However, this does not have any effect in Firefox 94.0 on Ubuntu. Is this a bug/regression? Or is there some other way to disable the animation?

Hello, It's there any option/setting in mozilla thunderbird for drag and drop emails to local drive folder and save them under another filename that the standard "Subject" name? I don't know if i'm clearly enough, that's why i want to make a briefly description of the operation i want and the way the emails i want to appear in my folder. I drag and drop an email to my folder and this email has the filename represented by the "Subject" of that email. Can i change the way emails are saved ? Or can i drag and drop emails from one sender in separate folder ?

Yes, I know addons exist for it but many work places don't allow installing addons, security wise they can be a concern and these addons have poor UI/UX. I am genuinely considering using Edge over Firefox due to them having better tab groups which I never though I would say. Please implement a simple tab folder, literally just what current Edge has. It is a very useful basic feature and I would really love to have it included in my favorite browser I have been using for over a decade. Thank you.

'''When are you going to add Categories to Contacts? '''

It is the only feature holding me back. I use outlook for Windows and I am able to sort my contacts by categories. In addition, I use a syncing software called Companion Link/Deja Office which syncs those contacts with those categories on either my iPhone or Android. This allows me to focus on targeting specific people for either personal or business use. Your software has that feature for calendar items. Why not integrate that same feature for the contacts which has a higher degree of importance. I see that a multitude of people have asked for quite some time already even offering to donate money if implemented.

Thanks so much :-)

Every time I open Thunderbird it opens my default browser (in my case Firefox) and opens the 'What’s New in Thunderbird 102' web page (https://www.thunderbird.net/en-US/thunderbird/102.0/whatsnew/.......). Question : How do I stop Thunderbird from opening the (external) web browser / Firefox ? Updates are disabled, btw.

Thanks alot!

so i have a backup local folder where i copy all the mails from the inbox of an account from, and another local folder where i copy the spam folder of an account from, but i am doing that manually, and i don't just delete the now backed up mails. so next time i have to find out first where the cutoff is, before i start selecting and copying again, because otherwise i'd be backing up duplicates.

is there an easier way to avoid duplicates, or a synchronization function that takes care of avoiding duplicates for me?

why do my add-ons keep getting disabled?

ff keeps disabling add-ons that i have used for years and even keep a v. 5 to use the older add-ons and use the latest ff developer to use w/ more modern websites. ff even disables add-ons that worked perfectly well in ff developer and does not even give me the opportunity to re-enable them like i could before.

is there any way to force my old version to let ME decide what i want disabled/enabled?

Hello, I am wondering if there is any way to lock the toolbar so that it does not automatically pop up when you are in full screen mode and hover over the top area of the screen. I cannot easily play some browser games because they must be full screen and the toolbar popping up continuously interrupts the game.

To clarify, I do not want the toolbar to always be there; locking the toolbar so that it automatically shows when in full screen is not the solution I am looking for. I want the toolbar to disappear when I am in full screen and not popup when I hover over the top area of the screen.

Thank you for any help!

I'm trying to print from Mozilla - the only option I receive is to print to a PDF and not my printer. I have no other problems printing to printer from my computer - just with Mozilla. Help says go to Tools / Options (I don't have OPTIONS in my list ???) then on from there. I tried to upload a picture of the options but won't allow. I have import / export / search messages / message filters / OpenPGP Key Manager / Download Manager / Activity Manager and Developer Tools. If I select Developer Tools it gives me a warning message then to code for various things. PLEASE HELP!!! Thank you in advance ;-)