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Firefox is buggy and glitchy

Sometimes whenever i use twitter it will crash and stop working everytime i switch a other tab it glitches and stays on the tab i switched from, and it would also black o… (read more)

Sometimes whenever i use twitter it will crash and stop working everytime i switch a other tab it glitches and stays on the tab i switched from, and it would also black out and make the tab unusable.

Asked by illogicalcomix 3 months ago

Last reply by Paul 3 months ago

playing video on youtube is always choppy!

To be really homest, I never had this kin of problem in chrome, your youtube video player has too many bugs. The issues I've faced are: 1.Whenever I play a video, it is a… (read more)

To be really homest, I never had this kin of problem in chrome, your youtube video player has too many bugs. The issues I've faced are: 1.Whenever I play a video, it is always choppy which is so frustrating. 2.This happened so many times, when I turn switch into full screen mode the whole app crashes.

Please look into this issue, I like the UI and that is the reason why I'm still using mozrilla on my phone.

Asked by yandada.lalit 3 months ago

Last reply by Paul 3 months ago

  • Solved
  • Archived

com.android.phone Crashing

For the past few weeks builds, downloading image from any website is weirdly triggering a crash of com.android.phone due to which mobile network is lost as well. Using Sa… (read more)

For the past few weeks builds, downloading image from any website is weirdly triggering a crash of com.android.phone due to which mobile network is lost as well. Using Samsung Galaxy Note9.

Asked by Ved 8 months ago

Answered by Paul 8 months ago

Firefox is crashing after the last few updates (v121.0.1)

I've been using Firefox on my phone for about half a year, rarely updating the browser. I did it first time approximately 2 weeks ago and since then it started to crash f… (read more)

I've been using Firefox on my phone for about half a year, rarely updating the browser. I did it first time approximately 2 weeks ago and since then it started to crash frequently. The latest update hasn't resolved the issue.

Setup: - galaxy S23+ - latest Android version (13) - Firefox version 121.0.1 (Build #2015995071), fd4d251332+ GV: 121.0.1-20231230165955 AS: 121.0

I have more than 100+ tabs opened with a setting activated "Close tab: Never" and "Move old tabs to inactive". Has several plugins installed: - Ghostery - Decentraleyes - Search by Image - uBlock Origin - ClearURLs

I usually visit 5-10 websites a day, having multiple opened tabs to read later. Sometimes when I open a new tab, open the page, start scrolling, the browser slows down and then crashes. It doesn't show any error, just shuts down the app so I have to open it again.

Asked by mlurker 3 months ago

Last reply by mlurker 3 months ago

Firefox on android fails to start (forced closed immediately)

When I launch the firefox app after installing it from Google Play, it is about to start (homepage appears) but then closes immediately and returns to the home screen. Ev… (read more)

When I launch the firefox app after installing it from Google Play, it is about to start (homepage appears) but then closes immediately and returns to the home screen. Even I haven't set anything in it yet uh...

my phone details: POCO X5 5G, with MIUI EU 14 (android13), rooted

Thanks a lot.

Asked by Johan Lai 3 months ago

Last reply by Johan Lai 3 months ago

Frequent tab closing crashes

Frequently when I chose to close all tabs in Firefox, Firefox crashes. This happens independent of how many tabs I have open. When I close all tabs, this happens 40-50% o… (read more)

Frequently when I chose to close all tabs in Firefox, Firefox crashes. This happens independent of how many tabs I have open. When I close all tabs, this happens 40-50% of the time.

Asked by jhotter567 4 months ago

Last reply by jhotter567 3 months ago

Firefox keeps crashing since update to Android 14

Hi, Since I've installed the latest Samsung OneUI6/Android 14, Firefox keeps crashing randomly. There was a firefox update after (120.1.0, build #2015989146), but same b… (read more)

Hi,

Since I've installed the latest Samsung OneUI6/Android 14, Firefox keeps crashing randomly. There was a firefox update after (120.1.0, build #2015989146), but same behavior. When opening accessing a new url (either new tab or existing tab). No message displayed, simply closes. Everything is up to date, non rooted galaxy S23 ultra with Android 14/OneUI 6. Already cleared firefox app cache, uninstalled and reinstalled (this worked for a few hours, but it's back to same behavior).

Any ideas?

P

Asked by pnobre3 4 months ago

Last reply by pnobre3 4 months ago

Firefox on IPad keeps crashing

Ever since my IPad updated to iOS 17 I have had issues with Firefox crashing. I currently have iOS17.2 which fixed some other issues but not this issue. When it crashes a… (read more)

Ever since my IPad updated to iOS 17 I have had issues with Firefox crashing. I currently have iOS17.2 which fixed some other issues but not this issue. When it crashes and I go back in it will ask if I want to restore tabs, if I say no, then I get a new clean tab. However, the next time it crashes (which it will) and it asks to restore tabs, it restores tabs from the first time it crashed, not the current tabs I was on. I have deleted and reinstalled Firefox but it still crashes. And when I say it crashes it does it extensively, every time I go on Firefox. I’m sorry I don’t know the version of Firefox I have nor the operating system.

Asked by gaudetj965 4 months ago

Last reply by Paul 4 months ago

crashing

Constantly crashes with the latest 3 updates. Not sure if it's on your end or the providing web sites not knowinghow to program for Android phones. Too many non sta… (read more)

Constantly crashes with the latest 3 updates. Not sure if it's on your end or the providing web sites not knowinghow to program for Android phones.

    Too many non standard screen resolutions out there for each phone???

Guesses...???

Asked by Miniwatt Studio 4 months ago

Last reply by Paul 4 months ago

Firefox mobile has serious quality control issue

For months now, Firefox Mobile has constantly been getting "app has stopped responding" crashes and even hard crashes (multiple times per day) for Pixel users. There's al… (read more)

For months now, Firefox Mobile has constantly been getting "app has stopped responding" crashes and even hard crashes (multiple times per day) for Pixel users. There's already a bug report about it but the FF team's response is that they aren't going to do anything. They claim it's an issue with the kernel but no other apps / browsers on the Pixel have this problem.

This is beyond pathetic. Maybe this not-my-problem mentality is why Firefox has reduced to less than 1% penetration.

Asked by yuktaondi73 4 months ago

Last reply by Paul 4 months ago

Crash on closing last tab on Firefox iOS

Hello, I have the latest version of Firefox (121.0 - 36782) on iOS 17.2 on iPad. When I close the last remaining tab, Firefox crashes. When I open it again it asks if I… (read more)

Hello,

I have the latest version of Firefox (121.0 - 36782) on iOS 17.2 on iPad.

When I close the last remaining tab, Firefox crashes. When I open it again it asks if I would like to reopen the tab. I have been using Firefox on iPad for a while but this has been happening for several weeks. It is happening regardless of the website. It doesn't happen every time but very often.

I tried uninstalling and reinstalling Firefox. I have sync on (bookmarks and history but not open tabs).

Thanks for your help.

Asked by bmaurer101 4 months ago

Last reply by bmaurer101 4 months ago

Persistent Crashing Issue on My Website with Firefox for iOS: Seeking Help and Solutions

Hello everyone, I'm encountering a persistent problem with my website when accessed via Firefox for iOS. The issue seems to be causing frequent crashes or instability wh… (read more)

Hello everyone,

I'm encountering a persistent problem with my website when accessed via Firefox for iOS. The issue seems to be causing frequent crashes or instability when users attempt to navigate certain pages or perform specific actions.

Here are the details of the problem:

Browser: Firefox for iOS Devices tested: iPhone X, iPhone 11, iPad Air 4th Gen Issue: The website crashes intermittently when users perform actions like [specific actions causing crashes, e.g., filling out forms, clicking certain buttons, loading specific pages]. Frequency: The crashes occur frequently enough to hinder the user experience, impacting our site's usability. I have checked the website on other browsers and devices, and it seems to function correctly without any crashes. This leads me to believe that there might be an issue specific to Firefox for iOS.

I've ensured that the website's code is compliant with web standards and optimized for various browsers. However, I'm unsure why this problem persists solely on Firefox for iOS.

I'm reaching out to the community to seek advice, suggestions, or any similar experiences you might have encountered. I'm open to debugging suggestions, potential workarounds, or any insights that could help resolve this issue and provide a smoother experience for Firefox for iOS users.

Thank you in advance for your time and assistance. Your input would be greatly appreciated.

Asked by Ben Stokes 4 months ago

Last reply by Paul 4 months ago

Firefox continously crashes

Hi It is impossible to use Firefox on ios 17.2 because it continuously crash. Realle, the issue arise months ago Can you solve the issue or can you send me instructions i… (read more)

Hi It is impossible to use Firefox on ios 17.2 because it continuously crash. Realle, the issue arise months ago Can you solve the issue or can you send me instructions in order to solve the issue? Regards Mario

Asked by mloreti 4 months ago

Last reply by Paul 4 months ago

watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (read more)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 5 months ago

Last reply by Paul 4 months ago

Tabs closing

My tabs keep crashing and every time I reopen Firefox I have to reclick all tabs, public and private. Last week, I had to delete the app because nothing worked. But since… (read more)

My tabs keep crashing and every time I reopen Firefox I have to reclick all tabs, public and private. Last week, I had to delete the app because nothing worked. But since I reinstalled it, I have had to constantly reclick all tabs both public and private at least 5 times a day because it disappears.

Asked by Aaron Veysman 4 months ago

Last reply by Paul 4 months ago

Firefox Android Crashes - java.lang.OutofMemoryError

Hello, I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't … (read more)

Hello,

I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)

Thanks for any suggestions.

edited for clarity

Asked by kBayi 5 months ago

Last reply by Skulljeep 4 months ago

Issue with Youtube in full screen mode : it won´t exit full screen mode , video player controls innoperative

Recently I migrated to Firefox to get rid of the unbearable heavy load of ads on Chrome and would be satisfied with such change if it was not by the slow way Firefox hand… (read more)

Recently I migrated to Firefox to get rid of the unbearable heavy load of ads on Chrome and would be satisfied with such change if it was not by the slow way Firefox handles Youtube player. As I touch to maximize the screen it is a painful process : the image rotates to a smaller rectangle and after some seconds finally fills up the screen. Once in full screen video player control no longer works. The same did not occur with Chrome , in full screen I used to have control. I noticed previously on my desktop running Windows 10 that Fireworks it is much slower to go full screen on Youtube and to exit full screen. I think Firefox handles with more difficulty the Youtube player than Chrome , or perhaps I am missing something. Unfortunately I think I will have to return to Chrome on Android.

Asked by Ron Wolpa 5 months ago

Last reply by Paul 4 months ago