Showing questions tagged:

Cannot Play Samples from Audible.co.uk on Firefox

Hi. For the past few months I have been unable to play any samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens u… (read more)

Hi. For the past few months I have been unable to play any samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Here's a link to the page visible in the screenshot: https://www.audible.co.uk/webplayer?asin=1445081911&contentDeliveryType=Unknown&isSample=true&ref_=a_pd_jpp_cloudplayer_1445081911&overrideLph=false&initialCPLaunch=true

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Let me know if you need more info. Thank you!

(I'm in the UK. I don't know if that makes a difference, but I don't see a UK specific forum. Thanks.)

Solved Archived 8 250

Issues with video performance

For the past few months, videos on YouTube haven't been playing properly. They load just fine and there's no issues with the auto, but once the video starts playing it wi… (read more)

For the past few months, videos on YouTube haven't been playing properly. They load just fine and there's no issues with the auto, but once the video starts playing it will sometimes be zoomed into the top left corner, making it impossible to properly see what's going on.

This happens with music videos too, both official and lyrical. It will be zoomed in close to the top left corner and just barely catches what's going on in the video. Sometimes, video do play like they're supposed to, but for the most part, they'll be zoomed in as soon as I hit play.

Solved Archived 8 326

How to get my usernames and passwords to auto-fill again?

When I try to enter a password for any website after a few updates ago, I don't get the option to enter my password that's saved in my password list into the fields anymo… (read more)

When I try to enter a password for any website after a few updates ago, I don't get the option to enter my password that's saved in my password list into the fields anymore. I have to manually search, copy, and paste the information in. The app will then ask me if I want to update or modify the login information that is unchanged from what should already be in my browser.

Regardless of whether I say yes or no, the password remains unselectable when I go back to that website, and when I manually enter the information, it again asks me if I want to update the login information.

Solved Archived 8 701

Open In App/Switch back to Firefox

Video of the issue If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i cl… (read more)

Video of the issue

If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i clicked on will be loaded instead of just displaying search engine search results where i clicked the wikipedia link. (Admin note: edited to fix formatting issue)

Another thing that happens is if i click on the link, still being wikipedia, get redirected to the app, then close out firefox, the next time i open firefox, it will redirect me back to the wikipedia app.

This issue I have been having is not just related to Wikipedia, this is for any other link that may open a related app I have installed on my phone.

iOS 17.5 iPhone 14 Pro

Solved Archived 7 390

Bookmark won't appear back on homepage

I recently downloaded Firefox on my Android device. It's been fine. However today, there was an issue. I have the settings set on my phone so bookmarks appear on the home… (read more)

I recently downloaded Firefox on my Android device. It's been fine. However today, there was an issue. I have the settings set on my phone so bookmarks appear on the homepage. However, today, for some reason, the bookmark on the homepage was glitched. I'm not sure why, but I figured I just had to reset it. So I go rid of the bookmark on the homepage, and redid the bookmark. It was working again, but now, the bookmark isn't appearing on the homepage anymore. It's just a blank homepage, even though my settings are still the same. I've turned the settings on and off, reset fire fox, cleared cache, and the bookmark still isn't showing up. Pleas help me.

Solved Archived 6 454

Firefox Android (132.0.2 & 133.0b8) regularly hang after changing to another app and then returning to Firefox

Xiaomi 14 - HyperOS 1.1.3.0.VNCMIXM - Android 15 AQ3A.240627.003 This hang is not consistent. I have been switching back and forth to get details for this thread with no … (read more)

Xiaomi 14 - HyperOS 1.1.3.0.VNCMIXM - Android 15 AQ3A.240627.003

This hang is not consistent. I have been switching back and forth to get details for this thread with no issue. But very frequently when I have switched away from Firefox to another app and then returned to Firefox the app has completely frozen. I can see everything clearly but can do nothing at all (neither the web page or Firefox). I haven't yet identified a pattern.

132.0.2 has Relay and CashRewards installed. 133.0b8 is vanilla.

I'm using gesture controls on HyperOS to switch apps.

No issues with any other apps.

Is this where I report such things?

Solved Archived 5 606

Cannot upload files

Hello, I'm not able to upload files to certain websites using Firefox on Android. When selecting a file for the phone's file manager, the file upload simply not starting.… (read more)

Hello,

I'm not able to upload files to certain websites using Firefox on Android.

When selecting a file for the phone's file manager, the file upload simply not starting.

However, Firefox on iOS doesn't have that issue.

Firefox version used is the latest one and it is the one from Google Play.

Tried another browser and it works great.

Guillaume

Locked Archived 5 230

Volume dips down at the start of anything with sound - YouTube videos, MP3s, etc.

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s em… (read more)

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s embedded in a website. On the same phone with Chrome, the problem does not happen.

Has anyone experienced this? I made a screen capture that demonstrates the problem, alternating first with Chrome, then with Firefox (then both again) -- https://youtu.be/GB116jauaX4

Any help anyone could provide would be greatly appreciated!

Brian

Solved Archived 5 121

YouTube video buttons not working

Galaxy A14 5G When playing YouTube videos in full screen using Firefox: the gear button and the "restore screen size/exit full screen" button are nonfunctional (nothing h… (read more)

Galaxy A14 5G

When playing YouTube videos in full screen using

Firefox: the gear button and the "restore screen size/exit full screen" button are nonfunctional (nothing happens when I tap on them).

Google Chrome browser: the gear icon button is nonfunctional.

DuckDuckGo browser: the gear icon button is non functional.

Opera browser: the gear icon button is non functional.

This problem started about a week and a half ago.

Solved Archived 4 295

app data

Dear Mozilla Team, I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Andro… (read more)

Dear Mozilla Team,

I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Android device.

I have noticed that a significant amount of data is being consumed by these applications, even when I am not actively using them or have not made any specific changes to their settings. This has raised concerns for me, as I strive to manage my data usage effectively.

I would appreciate it if you could look into this issue and provide any insights or solutions that may help users like myself. Additionally, if there are any settings or features that can help reduce data consumption, I would be grateful for your guidance.

Thank you for your attention to this matter. I look forward to your attention

Solved Archived 4 210

"Open links in apps" does not work

I am using Samsung S23 with the latest One UI and Android 14. Samsung's built-in browser has a neat feature where you can open YouTube or Reddit links in the apps install… (read more)

I am using Samsung S23 with the latest One UI and Android 14. Samsung's built-in browser has a neat feature where you can open YouTube or Reddit links in the apps installed on the device instead of viewing them in the mobile version of the website in the browser. I assume that Firefox has the same functionality called "Open links in apps" in the settings, but I tried all the available options and neither YouTube or Reddit links are automatically opened in their respective apps, nor is there a button anywhere to force them to open in the apps. Am I doing or assuming something wrong, or is this a bug?

Locked Archived 4 347

Extensive Battery Drain Mobile App Android

Android 14, One UI 6.0, Samsung S22+ Firefox is using a large amount of battery while idle. You can see my app runs open a lot of the day, but not in use much. It has dra… (read more)

Android 14, One UI 6.0, Samsung S22+

Firefox is using a large amount of battery while idle. You can see my app runs open a lot of the day, but not in use much. It has drained 20 percent of one days battery, and I am watching YouTube videos on another app (Grayjay btw check it out!) and it has used far less battery. If I set Firefox into a sleeping state, the app still drains a lot of battery. When in deep sleep,it stops draining as much power, but then Android keeps auto pushing their own browser to be my primary browser. I'm not sure what to do in this case, as it's too much of a hassle to have links not auto open in Firefox when in deep sleep. This excessive battery drain doesn't make sense, and I was wondering if there was any fix for this. Thanks for taking the time.

Solved Archived 3 946

streaming video won't open on Firefox but does on Chrome

I tried to open this streaming video from CBS News. It won't open on Firefox but it does play on Chrome. Both browsers are updated to the latest version. (Android) https:… (read more)

I tried to open this streaming video from CBS News. It won't open on Firefox but it does play on Chrome. Both browsers are updated to the latest version. (Android)

https://www.cbsnews.com/video/110424-cbs-evening-news/

Solved Archived 3 232

bug: unable to send tab from firefox nightly android (phone/tablet) to PC

as described, send tab function does not work one way (android to PC), but works fine from PC to android mobile phone/tablet. the pop-up error is the "Unable to send - RE… (read more)

as described, send tab function does not work one way (android to PC), but works fine from PC to android mobile phone/tablet. the pop-up error is the "Unable to send - RETRY", and pressing 'RETRY' doesn't do anything. I am logged in to the mozilla account on both android devices, and firefox sync/syncing tabs work fine. not sure what's the issue

Firefox Nightly -both phone and tablet: 127.0a1 (Build #2016019535) Firefox version -laptop: 125.0.3

Solved Archived 3 293

Firefox tabs keep crashing

Hello, I've been having issues with the Firefox app on my Android ever since the most recent update on 4th of July. Whenever I tap the "tabs" button, the tabs viewer open… (read more)

Hello, I've been having issues with the Firefox app on my Android ever since the most recent update on 4th of July. Whenever I tap the "tabs" button, the tabs viewer opens as always, but if I try to scroll and browse the tab, or if I try to close any of the visible tabs, the whole app crashes. Because of that, I can only switch between tabs by swiping, but it can be annoying if you're used to using many tabs like myself. I have cleared my cache multiple times and it didn't help. I am not too tech-savvy but is there any way to fix it? Thank you!

Solved Archived 3 294

No Login Pop-Up Window on Mobile Site

I'm unsure if this is a Firefox Mobile issue (since the site's login pop-up works just fine on my laptop that I also use FF on), or an issue with the website itself, but … (read more)

I'm unsure if this is a Firefox Mobile issue (since the site's login pop-up works just fine on my laptop that I also use FF on), or an issue with the website itself, but I've already emailed the site about it and got no response yet. So, figured I'd try here. Also, I just tried re-enabling Chrome to truly see if this is browser or app related and sadly this works on Chrome's Mobile but not FF's.

On the mobile and desktop version of this site: thingstogetme.com

There's an option to login with Facebook or Apple ID. The Apple ID pop-up works fine, but the Facebook one does not. Again, this is only an issue on Mobile. The Facebook option will turn a darker blue once you tap on it, indicating it's been selected, but nothing will happen. If you tap the page, it'll go back to its regular, un-selected blue.

I've turned off uBlock Origin, switched between mobile and desktop pages, refreshed, nothing works for this problem. Thus this essentially soft-locks me out of this site unless I use my laptop.

Solved Archived 2 287

Search automatically uses Bing instead of Google

Hi, Most of the time when I search, the engine automatically used is Bing and not Google. This is despite setting Google as default. Is this an annoying bug? Or am I doin… (read more)

Hi, Most of the time when I search, the engine automatically used is Bing and not Google. This is despite setting Google as default.

Is this an annoying bug? Or am I doing something wrong?

Thanks

Solved Archived 2 297