PDF loading is very slow

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrollin… (read more)

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrolling through PDF pages renders fast. I have shared the screenshot of a single-page pdf loading taking quite a long time.

Could someone please help me with this.

Asked by avisekn 4 days ago

Last reply by avisekn 1 day ago

Mail bar missing

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed… (read more)

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed latest version of Thunderbird on new laptop 3. coped profiles into \roaming directory 4. tested and successfully received emails and viewed all old emails.

The problem is that the Mail toolbar is nowhere to be found. Also, the calendar is missing. I tried right clicking on empty space and it only showed "menu bar" as an option. Attachment shows nothing in the toolbars option of View dropdown.

Asked by m_nowak 5 days ago

Last reply by m_nowak 58 minutes ago

Hardware Video Encoding seems broken on Arch Linux with an AMD RX 7800 XT

I have a problem where if I install the packages needed to get hardware video decoding working in firefox it completely breaks YouTube playback. I can't find any info on … (read more)

I have a problem where if I install the packages needed to get hardware video decoding working in firefox it completely breaks YouTube playback. I can't find any info on the internet about the problem and I am having a lot of trouble with it. YouTube playback with libva-mesa-driver and libva-vdpau-driver will start stop restart start playing audio then crash with a this error every single time. I am at my wits end trying to figure out this problem and I would love help figuring out the problem I am using firefox-developer-edition as a note thanks Ozzy

Asked by Ozzy Helix 1 day ago

Last reply by Ozzy Helix 13 hours ago

Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (read more)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Asked by Borys Krasko 1 week ago

Last reply by Borys Krasko 6 days ago

Controlling address bar search results

I always want the address bar suggestions to start with my bookmarks. Is there a way to control the results? I remember there was something in about:config previously. … (read more)

I always want the address bar suggestions to start with my bookmarks. Is there a way to control the results? I remember there was something in about:config previously.

Asked by technomad 2 weeks ago

Last reply by technomad 3 days ago

Serious Problem: Firefox Only Opens In "Safe Mode"???

Greetings everyone, I've had this problem for a while and I don't know what to do. I had a problem where Firefox kept crashing before it had finished loading up all of… (read more)

Greetings everyone,

I've had this problem for a while and I don't know what to do.

I had a problem where Firefox kept crashing before it had finished loading up all of my former tabs and windows and so I was given the option of opening Firefox in "Safe mode" which I did, but now Firefox only starts in "Safe mode"...

I'm running the most up to date version of Firefox.

Thank you for any help!

Asked by Helpless_Quest 4 weeks ago

Last reply by Helpless_Quest 5 days ago

My history only goes back to January 19, 2023

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of toda… (read more)

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Asked by Lisa Smith 1 week ago

Last reply by Lisa Smith 2 hours ago

Why can't some Wikipedia pages activate read mode?

Hello everyone, Why some Wikipedia pages cannot activate reading mode under Debian 12 and Firefox ESR 115.9.1, for example this English Wikipedia page on Emmabuntüs does… (read more)

Hello everyone,

Why some Wikipedia pages cannot activate reading mode under Debian 12 and Firefox ESR 115.9.1, for example this English Wikipedia page on Emmabuntüs does not allow reading mode to be activated while French, Spanish and German pages can ?

See our test video on this subject: http://share.emmabuntus.org/Accessibility/Firefox_mode_lecture_non_disponible_emmabuntus_en.mp4

Is there a utility to test pages compatible with reading mode?

Or otherwise in which Firefox log file to see if a page is compatible or not?

Thanks in advance for your help.

Asked by Patrick-Emmabuntus 1 week ago

Last reply by Patrick-Emmabuntus 3 hours ago

Bad/Rogue Current Session of Firefox (Windows 7) Redux

Sorry, posted recently and had then trouble finding out how to respond to help offered (jscher2000)! Noticed that the email version was "no-reply" so I didn't figure that… (read more)

Sorry, posted recently and had then trouble finding out how to respond to help offered (jscher2000)! Noticed that the email version was "no-reply" so I didn't figure that would work! So, I tried to 'cut and paste' my reply (on a smartphone) and I ended up losing even the email reply text so here is a reconstruction. I tried the suggestions in order and the first one didn't have a "Restore previous session" option and the second one had "Recently closed windows" greyed out! And, when I entered "about.support" in the address bar (top rightish), I received a notice that I couldn't reach Google (Remember that I don't currently have internet access on my laptop). So, no joy there either! Can I not just change some current setting to prevent Firefox v 115.9lesr from saving the current 'Windows' and Tabs so that, when I again open Firefox, the previous session 'Windows' and Tabs would be used?!?

Asked by balls69bc 3 days ago

Last reply by balls69bc 13 hours ago

Chase

I can open the Chase bank site, but cannot log into my account. I can log into my Chase account using Edge. This may have happened after the most recent update to Firefo… (read more)

I can open the Chase bank site, but cannot log into my account. I can log into my Chase account using Edge. This may have happened after the most recent update to Firefox. Any ideas how to fix this?

Asked by ggfossen 13 hours ago

Last reply by ggfossen 2 minutes ago

Frequently visited sites no longer recognize me.

Starting with my bank's web site, my user name/password is being challenged. I can't bank. Elsewhere, where my desk top has always been recognized, I'm now forced to log … (read more)

Starting with my bank's web site, my user name/password is being challenged. I can't bank. Elsewhere, where my desk top has always been recognized, I'm now forced to log in each time...and I receive an email that a new device has just logged into my account. All of this suspiciously coincides with a recent browser update. On my bank feedback it's showing as Firefox "125"...when all previous logins were recorded as Firefox "124". Help!

Asked by donmacneil 4 days ago

Last reply by donmacneil 4 days ago

Firefox Memory leaking when i'm on e-mail site

Hello there i use wp.pl for mailing and after i stay on the page for too long the browser lags and it starts to use a lot of memory like from 4GB to even 8GB … (read more)

Hello there i use wp.pl for mailing and after i stay on the page for too long the browser lags and it starts to use a lot of memory like from 4GB to even 8GB

Asked by Red 1 week ago

Last reply by Red 19 hours ago

Can I install Firefox version 124.0.2 beside version 125.0.2 (already installed) ?

Hi I wish to have Firefox 125.0.2 and 124.02 'separate instances', not different profiles... I already have 125.0.2 installed with various Profiles. I found a 'few' lin… (read more)

Hi I wish to have Firefox 125.0.2 and 124.02 'separate instances', not different profiles...

I already have 125.0.2 installed with various Profiles.

I found a 'few' links and they were quite 'cloudy' and also since Firefox (now) does not have the 'ask you WHERE to' install... I vaguely remember years ago, it was possible.

I do not mid doing tweaking, I also already have backups of profiles, just in case!

Thank you in advance M

PS it seems Mozilla does not want us to install multiple instances (perception)!

Asked by Mozzed 5 days ago

Last reply by Mozzed 4 days ago

Thunderbird 115.10.1 - How to set same folder view for Folders and Sub-folders

Hi Got an earlier version of Thunderbird at home (and sorted fine) but I'm trying to sort the view for folders and sub-folders to be all the same on my work PC i.e Sort … (read more)

Hi

Got an earlier version of Thunderbird at home (and sorted fine) but I'm trying to sort the view for folders and sub-folders to be all the same on my work PC i.e Sort By: Date, descending & unthreaded.

Apart from going through every folder/sub-folder, is there a quick way to set this in version 115.10.1 ?

Looked at online help/videos but they refer to older versions.

Asked by Woodnome 6 days ago

Last reply by Woodnome 5 days ago

Browser Privacy: Enhanced Tracking Protection & Cookies and Site Data have conflicting issue

Issue summary: I lost over 100 sites listed in the Cookies and Site Data section when I simply removed a few websites in the Enhanced Tracking Protection section. Under … (read more)

Issue summary: I lost over 100 sites listed in the Cookies and Site Data section when I simply removed a few websites in the Enhanced Tracking Protection section.

Under the Browser Privacy section, the two subheads, "Enhanced Tracking Protection" and "Cookies and Site Data" serve two distinct purposes—as I understand. Enhanced Tracking Protection will automatically add the URL of a webpage (that you currently have open) to the Enhanced Tracking Protection screen whenever you disable the shield in the search bar. This will turn off tracking for that website until turn you it back on. You can also manually add websites to the Enhanced Tracking Protection screen if you have mulitples to add. This whitelist will stay active until you delete them or click on the shield to turn it back on.

The Cookies and Site Data section further down, allows you to create a list of sites that you want to BLOCK, ALLOW FOR SESSION, or ALLOW cookies and site data to be used, and retained or not. This differs from the Enhanced Tracking Protection section.

Today, I wanted to delete one of the websites listed in the Enhanced Tracking Protection, and did so manually. But since there were only a couple listed (I rarely add to this screen), I simply clicked on "Remove All Websites" instead of "Remove Website." Unfortunately, when I went down to the Cookies and Site Data list (which I use all the time) to add a new URL today, my entire list was gone! I did not remove or enter anything in the Cookies and Site Data screen today, prior to using the Enhanced Tracking Protection screen.

As you can guess, I am sick because I had over 100 sites listed in the Cookies and Site Data section, and lost them all when I removed the few websites in the Enhanced Tracking Protection section. I don't know why or how this happened, but it is worth noting that I did just update Firefox this morning to vs 125.0.2 (from 124.0.2). My list is gone, but does anyone have a reason why it happened and is there a way to prevent that in the future? Or is it some kind of bug with the latest release or an earlier one. (I haven't opened the Enhanced Tracking Protection screen for a long time, so it could be from any past release.) Sorry I don't have more info than that. Any solutions would be appeciated.

Asked by sand1 2 days ago

Last reply by sand1 23 hours ago

FILTERING : Delete going to JUNK instead.

Bug forever (years, versions, reinstallations). Failure by filters whose action is to DELETE. As stated in subject. Uncomplicated. Other filters work (they distribute… (read more)

Bug forever (years, versions, reinstallations).

Failure by filters whose action is to DELETE. As stated in subject. Uncomplicated.

Other filters work (they distribute msgs into specified folders).

Asked by y112 2 months ago

Last reply by y112 3 days ago

Impossible to stop Thunderbird compacting folders it hasn't seen before?

Hi, About a month ago I accidentally activated the "Delete all but the most recent 2000 messages" option for one of my mail account in Thunderbird (15.10.1 (64-bit) on a… (read more)

Hi,

About a month ago I accidentally activated the "Delete all but the most recent 2000 messages" option for one of my mail account in Thunderbird (15.10.1 (64-bit) on a MacBook Air). Luckily our local support were able to restore the affected folders. BUT - every time I opened the restored folders in Thunderbird, all the restored messages would disappear again. Correspondingly, the support team can see at this time large numbers of messages being deleted.

I've tried to delete the affected mail account from Thunderbird - didn't help. I've hidden my profile and started Thunderbird from scratch, set up the mail account again (so there should have been no leftover information from any previous instance of the account) - didn't help. I can see that whenever I open a folder for the first time, Thunderbird says "Compacting" - this is even though I have "Always ask before compacting" set. Even after I turn off automatic compacting for space saving >20MB, Thunderbird still compacts when it first sees a folder.

I have verified this behaviour by connecting to the same mail server using alpine - I see messages flagged for deletion in the restored folder; as soon as Thunderbird touches the folder, they disappear (even though no compacting should be happening and I should be prompted before it does, see above). Conversely, if I remove the "to delete" mark from the messages using alpine and then open a folder in Thunderbird, the messages are visible there.

From my understanding of what Thunderbird should be doing when compacting (or rather when not compacting), I would say the behaviours I've seen are rather significant bugs. But if I've misunderstood and there is some other way to stop Thunderbird from purging messages marked for deletion, I would be grateful for any advice.

Many thanks in advance for your help.

Asked by psollich 1 week ago

Last reply by psollich 5 days ago

unread vs unified

I understand the basic differences between unread folders and unified folders what I don't understand is why two of nine my accounts are listed in both unified folders an… (read more)

I understand the basic differences between unread folders and unified folders what I don't understand is why two of nine my accounts are listed in both unified folders and unread (see circled in red) how do I remove the two accounts from unified folders or

add more to it
and what makes it confusing is that the subfolders aren't the same when listed in unified or unread

Asked by TheDragon 2 days ago

Last reply by TheDragon 2 days ago

Invisible emails

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, a… (read more)

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

Asked by paul549 2 weeks ago

Last reply by paul549 3 days ago