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Cannot watch YouTube Videos

I cannot play YouTube videos using Firefox with Windows 10. I still have to use Chrome, even after I cleared my cache and cookies. I reinstalled Firefox and then I coul… (read more)

I cannot play YouTube videos using Firefox with Windows 10. I still have to use Chrome, even after I cleared my cache and cookies. I reinstalled Firefox and then I could watch YouTube videos for a few days, but now they stopped working again.

Asked by Robert L Bartholomay 5 hours ago

Last reply by jonzn4SUSE 1 hour ago

File Menu on Samsung S9 Ultra

Greetings FF Community, New Samsung Galaxy S9 Ultra tablet running FF ver 127.02 on Android 14. Have no option to customize toolbar or even add the File Menu to the top o… (read more)

Greetings FF Community, New Samsung Galaxy S9 Ultra tablet running FF ver 127.02 on Android 14. Have no option to customize toolbar or even add the File Menu to the top of Firefox as other resources in Firefox indicate. Using a Finite bluetooth keyboard, ALT key does nothing, using bluetooth mouse right click on empty space in address bar - no context menu appears, enabled in mouse settings. Any suggestions greatly appreciated. Screen shots below of laptop and S9 Ultra. Thank you in advance for your assistance.

Laptop with File Menu


S9 without File Menu

Asked by Jeff 4 hours ago

Last reply by Paul 3 hours ago

Firefox Youtube Grey Boxes when loading page on new tab

I have been dealing with problems with Firefox and YouTube for a long time. Every time I open a YouTube video in a new tab it would always give me this grey screen that … (read more)

I have been dealing with problems with Firefox and YouTube for a long time. Every time I open a YouTube video in a new tab it would always give me this grey screen that goes away after a long time waiting.

I have tried:

  • Refreshing Firefox
  • Reinstalling Firefox
  • Troubleshoot Mode, which the problem persist in troubleshoot mode so its not an addon
  • Tried creating a new profile
  • User-Agent Switcher which doesn't work all the time.

I want to avoid going chromium-based browsers but this is making me consider.

Asked by allenjftipay10 22 hours ago

Last reply by jonzn4SUSE 7 hours ago

About extension/add-on privilages

Are Firefox extensions sandboxed from the rest of the operating system? Suppose I have installed a malicious extension/add-on on my system. Would it be possible for the … (read more)

Are Firefox extensions sandboxed from the rest of the operating system? Suppose I have installed a malicious extension/add-on on my system. Would it be possible for the extension to access and tamper with my operating system? I do not care if it tampers with the browser tabs or data inside the browser as long as it does not have a way to tamper with my OS. Using MacOS Sonoma

Asked by FivespeedDoc 9 hours ago

Last reply by TyDraniu 9 hours ago

Videos do not play in Firefox

No videos on any platform will play when I try to open them in Firefox. They are forever stuck on the thumbnail image of the video, and nothing happens when I hit play. … (read more)

No videos on any platform will play when I try to open them in Firefox. They are forever stuck on the thumbnail image of the video, and nothing happens when I hit play. I've had this happen a couple times and was able to resolve before by installing updates and uninstalling my Mozilla VPN, but this time nothing has worked. I've tried pretty much every solution I could find online:

  • Updating Firefox
  • Updating my computer
  • Running in Incognito
  • Running in troubleshooting mode
  • Allowing autoplay
  • Disabling hardware acceleration
  • Disabling addons
  • Clearing cache and data
  • Enabling/disabling DRM content
  • Installing Windows Media Pack

I'm running Windows 10, and videos seem to work fine in Edge, if that makes any difference.

Asked by cassidy.radtke 18 hours ago

Last reply by jonzn4SUSE 9 hours ago

Want to delete account but email no longer exists because it was hacked

I am deleting or updating accounts linked to an email that was hacked. However, I cannot make changes to this Firefox account that I no longer use because the email that … (read more)

I am deleting or updating accounts linked to an email that was hacked. However, I cannot make changes to this Firefox account that I no longer use because the email that was hacked no longer exists. I wish to delete the account because of suspicious activity. Thank you for your assistance.

Asked by drklug 11 hours ago

Last reply by TechHorse 10 hours ago

Setting bookmarks compared to chrome

I used to use chrome. There, when i add a bookmark, the title and the URL are prefilled. Which is very comfortable. Why is this not a feature in firefox? I always have to… (read more)

I used to use chrome. There, when i add a bookmark, the title and the URL are prefilled. Which is very comfortable. Why is this not a feature in firefox? I always have to copy paste the URL and enter an own title. Chrome has become very slowly on some websites, while firefox does not slow down on those websites at all. So i want to stay with firefox. Good job, team. But the bookmarking UX is improveable.

Asked by bechm73 13 hours ago

Last reply by TyDraniu 11 hours ago

Bookmarks

On 18 June in the morning my bookmarks were all listed to the left of my browser and I shut down my laptop. That evening I turned on the laptop and bookmarks were gone th… (read more)

On 18 June in the morning my bookmarks were all listed to the left of my browser and I shut down my laptop. That evening I turned on the laptop and bookmarks were gone the browser got brighter and my bookmarks are now only accessible thru a tab in upper right hand corner called other bookmarks. I want them back to the left side of my browser and do not know how to do it.

Asked by johnnyc65 12 hours ago

Last reply by TyDraniu 11 hours ago

Links do not work on a particular site

I use Firefox (currently on version 127.0) and starting this weekend I noticed a strange behavior. When I initially go to the NPR.org site (and only that site) everything… (read more)

I use Firefox (currently on version 127.0) and starting this weekend I noticed a strange behavior. When I initially go to the NPR.org site (and only that site) everything works fine, but once I scroll down past the first two articles all of the links on the page stop working. The cursor that usually changes from an arrow to a finger does not change, the links do not change color as they should.

This only happens on NPR.org, and it only happens with Firefox (I can use Chrome at the site works fine.) Therefore I assumed that something changed at NPR.org so have reached out to them, however, I thought I would ask your team if they knew of anything going on?

Thank you tom balent

Asked by tbalent 1 week ago

Last reply by jesup 18 hours ago

Turn off the Update prompt

I had the situation maybe a year ago. I use the Firefox profile manager. I just updated to 127.02, and now not I'm getting this because for whatever reason, since the u… (read more)

I had the situation maybe a year ago. I use the Firefox profile manager.

I just updated to 127.02, and now not I'm getting this because for whatever reason, since the update, I am somehow on the beta channel, but only with this profile. I just opened two other profiles, and neither is on the beta channel, although i don't know what "Firefox is being updated by another instance" means.

I don't know if it's just a coincidence, but I'm also just noticing that a number of my addons settings have reverted to default.

Asked by noel_envode 3 days ago

Last reply by cor-el 2 days ago

2 accounts - help

Hello, I Signed into and began using a New Firefox ACCOUNT Yesterday.Today,I found that I had forgotten that I formerly had a Mozilla account which is apparently still AC… (read more)

Hello, I Signed into and began using a New Firefox ACCOUNT Yesterday.Today,I found that I had forgotten that I formerly had a Mozilla account which is apparently still ACTIVE from 10/14/2021. I'm confused as to WHY it's called MOZILLA... Is it called Firefox or Mozilla for this Browser... and I don't want two Accounts... so I need to eliminate one. My iMac is Auto inserting My Password and I'm not familiar yet with whatever Browser I have, to locate a way to see the Password it signed me in on... ? the one I created yesterday... or the one that was created in 2021... So.. please tell me what the Browser is called today... Firefox or Mozilla... or Mozilla Firefox... ??? and I'll begin AGAIN... OR CAN YOU FIX THIS FOR ME WITH JUST ONE ACCOUNT, and I'll create another Password. My email has NOT CHANGED for either account... ey47ey@yahoo.com Please advise me how to establish my Account ASAP so I can continue my work. I HOPE I can thank you in advance for clearing this up for me. I'm trying to "Run-Away" from Everything... Google!

Asked by RICK 1 day ago

Last reply by cor-el 18 hours ago

Firefox Print Preview is blank after the 255th page

Hi, I am trying to print a long webpage into a PDF format. When I open the Print preview window, I noticed that pages after the 255th page are all blank. I tried changin… (read more)

Hi,

I am trying to print a long webpage into a PDF format. When I open the Print preview window, I noticed that pages after the 255th page are all blank. I tried changing the destination but this seems to be a persistent issue. I tried the same procedure with Microsoft Edge and the entire page was able to be seen in the Print preview window.

Thanks

Asked by ddalesio 1 day ago

Last reply by jonzn4SUSE 20 hours ago

Firefox with Google Search - Icons below search bar (sometimes above I think)

Using the Firefox with Google search engine, and below it has several icons for direct links to urls. How do these links get there ? How do I delete one and repl… (read more)

Using the Firefox with Google search engine, and below it has several icons for direct links to urls.

How do these links get there ? How do I delete one and replace with another link ?

Thankyou

Charles

Asked by Charlie Harris 1 day ago

Last reply by cor-el 20 hours ago

Error message: "This page isn't redirecting properly" when accessing kp.org (no problem for years on Firefox

This problem began a couple days ago. I have no problem accessing other sites on Firefox (and none for this site over years of use.) Can access site on Safari without p… (read more)

This problem began a couple days ago. I have no problem accessing other sites on Firefox (and none for this site over years of use.) Can access site on Safari without problem.

Asked by tomcoffin 1 day ago

Last reply by cor-el 20 hours ago

I can no longer use my camera on firefox

I can no longer use my camera on firefox, firefox displayed some message about camera when we were trying to chat, but I missed it, I have granted relevant permissions on… (read more)

I can no longer use my camera on firefox, firefox displayed some message about camera when we were trying to chat, but I missed it, I have granted relevant permissions on the site, that we use reularly. The camera icon on the address bar appears red, and I noticed that in Windows security, it lists firefox access requests, but shows no way to grant these requests.

I am not tech minded so please if anyone could keep it simple, I would appreciate it.

Asked by sparrow08 5 days ago

Last reply by jonzn4SUSE 22 hours ago

Firefox loading local files extremely slowly

Out of nowhere a couple days ago Firefox started loading local html files extremely slowly. I was using Live Server to render the pages, so I turned that on and off, unin… (read more)

Out of nowhere a couple days ago Firefox started loading local html files extremely slowly. I was using Live Server to render the pages, so I turned that on and off, uninstalled and reinstalled to no avail. I tried dragging files in from the original folder on my computer, but even that doesn't work. I tried updating firefox, and then my computer (which is running Fedora Linux 40), but still nothing.

When I try hitting inspect on the page, it only loads the HTML but doesn't let me inspect the JS as it wont load, and it's saying I have a ton of errors too. I can't look at the errors because they wont load, but I know it doesn't have to do with the original file as there was only one error which the page was working fine with before and each time I try opening the file it gives me a different amount of errors.

I tried clearing my cache and cookies, which didn't work either.

Does anyone know how to fix this? I'm having no other errors on other pages.

Asked by FFiii 1 day ago

Last reply by cor-el 21 hours ago

Unable to send message using the NPR "contact form"

Every time I have tried to use the NPR website's contact form, I get the message, "sorry, something went wrong and we were not able to send your request". Today, I acces… (read more)

Every time I have tried to use the NPR website's contact form, I get the message, "sorry, something went wrong and we were not able to send your request". Today, I accessed their website using Microsoft Edge and had no trouble sending a message using their contact form.

Can you help me correct this FireFox malfunction? Thanks!

Asked by susiefern47 1 day ago

Last reply by jonzn4SUSE 22 hours ago