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Good afternoon I have 2 accounts in Thunderbird - a gmail and a Yahoo. Both were running great from the time I set up Thunderbird about 2 weeks ago until yesterday when the gmail account stopped sending and receiving. The Yahoo account is still fine. I have not received a message in Thunderbird in my gmail account since, although I have logged in on the web and confirmed that there are incoming messages in my account.

When I attempt to send a message from the gmail account I receive an error message - "Add Security Exception". If I click "View" nothing happens. If I click "Get Certificate" the section "Unknown Identity" changes to "No Information Available". However, when I cancelled the message I noticed a new error message appeared - "Send Error Message" and when I returned to the main Thunderbird screen I noticed a new tab appeared "Certificate for smtp.gmail.com".

As you can imagine, I seem to be getting nowhere with this and as I am only an intermediate user with computers I don't know where to go next. Subsequently, I sincerely hope that someone out there is able to help me. Any assistance would be very much appreciated.

The following are my Thunderbird settings for the gmail account :- Incoming Server Server type : IMAP Mail Server Server name : imap.gmail.com Port : 993 User name : [myname]@gmail.com Connection security : SSL/TLS Authentication method : OAuth2

Outgoing server Description : Google Mail Server name : smtp.gmail.com Port : 465 Connection security : SSL/TLS Authentication method : OAuth2 User name : [myname]@gmail.com

A copy of the error messages as well as the Certificate are attached.

As per the title, but only on a few websites, Firefox gets stuck in a neverending loop of trying to load. The page never shows at all, just a white screen and a rapidly moving loading bar at the top of the screen that gets 90% of the way across to the right then restarts.

I've tried clearing the cash, browsing history, opening the pages in incognito, etc, etc, nothing seems to work.

For the last month or so I'm constantly having issues with messaging on Facebook and with playback on Youtube.

On Facebook my messages are often not sending (I sometimes get a red "couldn't send message" tag under the message(s) I've tried to send; other times whatever I've tried to send just disappears without trace); also often my chats do not show up properly and they also don't sync properly with messages on my android phone. (Both my Firefox and my Messenger app are up to date.)

On Youtube I get issues with video playback (I have a premium account on Youtube): the videos sometimes randomly stop mid-playback and they either continue after 5-10 seconds or they just never continue at all. If the video quality is set higher than 1080p this happens more often. Other times the image freezes, but the audio keeps going. When I've watched a video and I press replay/play again, the video and the audio are delayed. I have an 11th gen i5 processor with 16 GB RAM and 250/25 Gb/s internet connection. To my knowledge all drivers are up to date. I've been chatting with Youtube support and they were adamant that I need to change to Chrome browser because this is Firefox's fault...

Also, when I use Facebook or Youtube, Firefox consumes a TON of resources (almost all resources) and makes my laptop run hot.

The only thing I can think of that might be an issue from my side is that I have many (and I mean many) tabs open in Firefox. But even after cleaning all history/cache and restarting Firefox and going straight to Facebook/Youtube, without touching any other tabs, I still have the issues with both - the two pages I use most. It's getting very tiring & annoying.

I'm using AdBlock Plus, but for Youtube it is disabled. (Youtube support wanted me to uninstall it... surprise, surprise...)

I hope you can help me find a way to fix this. Thank you

For months, Firefox will not load pages, like for google for instance. I will press Enter to load the page and it just won't do anything. Sometimes quitting and restarting fixes the issue, sometimes it doesn't. It isn't my internet, as I often have to open Safari to load the page instead, which always works.

I just did a refresh of Firefox, but the issue persists. It's getting to the point of potentially switching browsers. It's frustrating to have to switch browsers if I need a page to load.

My Firefox is up to date but this will not stop popping up! I have repaired, reinstalled. Still getting the below.

about:restartrequired Restart to Keep Using Firefox An update to Firefox started in the background. You’ll need to restart to finish the update. Your windows and tabs will be quickly restored, but private ones will not.

For the Inbox (main) window:

• Choosing File::Close does nothing.
• Typing Cmd-W flashes the title of the File menu but otherwise does nothing.
• The only way to close the window is to click its red close button (upper left).

Thunderbird 116.0, 115.10, 115.08 and earlier Mac OS 114.5 and earlier

For the past several years I have been dealing with Thunderbird occasionally freezing on me, with the window losing focus and the titlebar saying (Not Responding).

It appears to happen when TB is downloading email. If the emails are large (as some are) TB stops everything to deal with it. I have looked for where to change any settings to allow for process threading, since that was the promise of Windows waaaaay back in 1990. Not so, apparently with TB. Even if I'm in a separate window composing an email, it freezes. I wrote about this back in 2018...

https://support.mozilla.org/en-US/questions/1233121

I noticed that this only happens when downloading emails from one particular account, which I use for receiving project code error debug reports. The emails are typically around 150k or slightly less. Not so huge that it should take so long to pull down, but the debug info is in many, many nested tables and divs. Is it trying to render them, even though I don't have them open?

In any case, I set that account to no longer collect. Yet, every once in a while, it still collects. Do I need to remove the account from TB altogether? I would like to be able to have this account checked every 15 minutes like my other five email accounts, which don't cause me any heartache, but it's driving me mad, especially when a throng of those emails come in, like 50 at a time, and I am effectively prevented from doing anything in TB for up to five minutes. I suppose I could craft the emails to be smaller (it's my own code that is sending the debug reports) but the info in there is there on purpose.

Is there a setting I can change somewhere to break off the processing for the main window and the compose windows?

I'm on Windows 11 Pro 23H2. This is a pristine installation, downloaded from mozilla.org, default settings, no add-ons. - Firefox 126.0.1. - There are no cookies, history or cache to clean, since it's a fresh installation. - Connection settings is set default to "Use system proxy settings", although I've also tried setting it up to "No proxy", then restarting Firefox completely, then trying again with a new domain. No change. - DNS over HTTPS is set default to "Default protection". I've also set it to "Off", then restarting Firefox completely, then trying again with a new domain. No change.

I don't what else to try and I don't know what's wrong with Mozilla Firefox.

Can you help?

See video: https://x.com/jdvivar/status/1798859828393332982

During the past week, my open tabs will crash when I try to open them. All new tabs will crash. There are no crash reports. I cleared my cache but retained cookies. My temporary fix is to close and reopen Firefox. That works until I open another new tab.

On my main Firefox screen, I have a tab to Office 365. When I click on the tab, there is a series of icons on the left side, including Outlook. Until recently, clicking on the Outlook icon would bring up all my Outlook emails with the blue envelope first bobbing up and down with new emails. Now, for no apparent reason, when I click on the Outlook icon, all that happens is that another tab for Outlook shows up near the top of the screen; nothing more. And when I click on the tab, nothing happens. I think somehow some interference is keeping me from seeing my main Outlook screen. What can I do to restore the visibility of my Outlook program?

results found for ‘Avast has found a malware software on my computer & is blocking firefox from opening it. Which is fine. But how do I totally delete this? The url is https://quicklivenews.com/news/images/fav_news_search.ico and the threat name is URL:Blacklist. The Process is C:\Program Files|Mozilla Firefox\firefox.exe and was detected by Web Shield. I've rescanned my computer & have run CCleaner. HELP!!!

I ran into an error on my Windows 11 PC. If I add an attachment via the system menu called up by the right mouse button, the size of the attachment is displayed in terabits and cannot be sent :-)

I am experiencing an issue where the Firefox browser on my Xiaomi Redmi 13C device running the HyperOS Android 14 operating system is consuming a very high amount of system resources, particularly CPU and RAM. This is causing my device to heat up significantly and draining the battery life at a faster rate.The specific problems I'm facing are: 1.Firefox requires special permissions and settings to function properly on my Xiaomi Redmi 13C device with HyperOS, such as exempting it from battery restrictions or granting it "autostart" permissions. Without these settings, the app crashes or doesn't work correctly. 2.However, when I grant these special permissions to Firefox, the app then starts consuming an excessive amount of CPU and RAM resources, much more than my other browsers like Chrome or Brave. 3.According to the system monitor, the Firefox processes are consuming the following resources: RAM 372M, CPU 39.0% Process "org.mozilla.firefox:tab12" RAM 742M , CPU 20.0% Process "org.mozilla.firefox" 4.This high resource consumption by Firefox leads to my Xiaomi Redmi 13C device overheating and the battery draining faster, negatively impacting the overall user experience. I have tried various troubleshooting steps, such as clearing the app's cache and data, using a lighter version of Firefox, and checking for updates, but the issue persists. I would appreciate if the Firefox support team could investigate this problem and provide any guidance or solutions to resolve the high system resource usage on my Xiaomi Redmi 13C device running the HyperOS Android 14 operating system.

Hi, Before I try to refresh Firefox to fix an issue with Youtube pages not loading properly (I've tried everything else), I need to know whether or not my open windows and tabs will be preserved. Thanks in advance!

In Windows 10, Audible throws this error:

An Error Occurred An error occurred during processing. Please close this window and try again.

Other browsers are fine. Other media in Firefox such as BBC Sounds are fine. I cleared the history, then reset Firefox. I thought it might be an issue with the latest Realtek driver, but I could not roll back all Realtek drivers. So I installed an Asus DS Xonar 7.1 PCI soundcard. This shows exactly the same problem.

Thankyou.

All messages that I delete,send ,archive and drafts, simply disappear without a trace.For years this worked well !Tried downloading and reinstalling Thuderbird without success.

Hello,

I am unable to either log in or access accounts on the websites indeed.com, x.com and chatgpt's openai.com

I used different computers (Windows 10 and Windows 11), different networks (Public library and private residence), and different versions of Firefox (125 and 126.0), one browser without any add ons and another with the "uBlock Origin" one, and I kept observing captcha or human authentication related errors.

With x.com, I would pass the human verification challenge (solve 10 puzzles), and then I would get the error "Something went wrong. Due to a technical issue, we couldn't complete this request. Please try again." I recorded my screen, and here you can see the video: https://web.archive.org/web/20240604035149/https://trello.com/1/cards/665e5d995d2e821054d66ac5/attachments/665e638096e76922e1404bd1/download/DISABLEMENT_-_unable_to_log_into_X_despite_passing_10_step_captcha_-_Screen_Recording_-_Made_with_FlexClip_-_20240603T172000PDT_-_shortened.mp4

Could I get some feedback?

Thanx

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s embedded in a website. On the same phone with Chrome, the problem does not happen.

Has anyone experienced this? I made a screen capture that demonstrates the problem, alternating first with Chrome, then with Firefox (then both again) -- https://youtu.be/GB116jauaX4

Any help anyone could provide would be greatly appreciated!

Brian