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When I try to download the Adobe flash plugin, firefox crashes.

  • 3 replies
  • 8 have this problem
  • 19 views
  • Last reply by Kevin

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I'm on an android, and when I go to the Adobe archive to get the flash plugin, it opens a new tab and says it's loading the page, but it just sits there. When I try to go back, or even if I just let it sit there a bit, it locks up and firefox restarts. This has happened several times now. I'm at a total loss for what to do.

I recently had to reset this device, and before I did firefox played videos just fine. I didn't have to go to the archive at all. What can I do?

I'm on an android, and when I go to the Adobe archive to get the flash plugin, it opens a new tab and says it's loading the page, but it just sits there. When I try to go back, or even if I just let it sit there a bit, it locks up and firefox restarts. This has happened several times now. I'm at a total loss for what to do. I recently had to reset this device, and before I did firefox played videos just fine. I didn't have to go to the archive at all. What can I do?

All Replies (3)

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Try doing this the manual way,

   Make sure your Android device is connected to the Internet.
   Open the Settings menu.
   Select Security (or Applications, on older Android OSs).
   Place a checkmark next to the "Unknown sources" check box.
   Tap OK to confirm your selection.
   Close Settings.
   Launch the browser.
   Search for "flash player archive page" or navigate directly to http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions. html
   On the Archive page, scroll down to "Flash Player for Android archives"
   Select a version of Flash Player that is compatible with your Android operating system.
   Tap the link to download the Flash Player installer. Download begins automatically.
   When download completes, close the browser.
   Open Notifications.
   Tap "install_flash_player.apk"
   When prompted, tap Install.
   When installation is finished, tap Done.
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I apologize for not explaining correctly. I've done all of this. When I click on the download link it opens a new tab in the browser, then does nothing but stay on a loading screen before locking up firefox.

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Adobe has made downloading this file tricky as they are telling Firefox it is text. Firefox tries to show the file as a page, since it is very large eventually it crashes Firefox.

You will need to download the file on desktop and use a usb cable to transfer the file from your computer to your phone. Then you should be able to use a File manager application such as OI File Manager