Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't sync my bookmarks anymore.

  • 2 replies
  • 3 have this problem
  • 3 views
  • Last reply by LMESMS

LMESMS
LMESMS
more options

Synced my computer bookmarks with my smartphone and they worked perfectly. Firefox mobile keeps deleting my add-ons and the bookmarks won't appear anymore. Is this a glitch in the system or is that option no longer compatible?

Synced my computer bookmarks with my smartphone and they worked perfectly. Firefox mobile keeps deleting my add-ons and the bookmarks won't appear anymore. Is this a glitch in the system or is that option no longer compatible?

All Replies (2)

Andrew
Andrew
  • Moderator
more options

Please note that we are currently experiencing server issues with Sync. Our techies are working around the clock to fixing the issue

and making sure that it works its best. The current option is to try to keep syncing and if you are able to get it to sync properly, we suggest not to sync more than once every 12 hours.

Thank you and sorry for any inconvenience.

LMESMS
LMESMS Question owner
more options

Thank you for letting me know. Thought it was human error on my part, not very tech savvy.