X
Tap here to go to the mobile version of the site.

Support Forum

why won't firefox for android display hotmail/outlook mobile site?

Posted

or how does one enable this? I've tried the phony add-on, but hotmail/outlook continues to only display in desktop mode. It's practically unusable in this mode. I am trying to use the mobile version of the site on my phone. I have a Samsung Galaxy SIII running Android 4.1.1.

or how does one enable this? I've tried the phony add-on, but hotmail/outlook continues to only display in desktop mode. It's practically unusable in this mode. I am trying to use the mobile version of the site on my phone. I have a Samsung Galaxy SIII running Android 4.1.1.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

kbrosnan
  • Top 25 Contributor
  • Moderator
407 solutions 2827 answers

Outlook would need to support Firefox for Android. Contact the Outlook support team and request that they support Firefox for Android.

You can try installing the Phony extension and setting it to desktop Firefox. This will load the desktop version of outlook.com. This may allow you to interact with your mail.

Outlook would need to support Firefox for Android. Contact the Outlook support team and request that they support Firefox for Android. You can try installing the Phony extension and setting it to desktop Firefox. This will load the desktop version of outlook.com. This may allow you to interact with your mail.

Helpful Reply

thanks for the response. I've no problem getting the desktop site on my phone--I'm looking for the mobile site. Phony doesn't work. Other browsers (native Android, Opera) don't have any problems accessing Outlook's mobile site. This is why I'm wondering if Firefox is able to address it.

thanks for the response. I've no problem getting the desktop site on my phone--I'm looking for the mobile site. Phony doesn't work. Other browsers (native Android, Opera) don't have any problems accessing Outlook's mobile site. This is why I'm wondering if Firefox is able to address it.
kbrosnan
  • Top 25 Contributor
  • Moderator
407 solutions 2827 answers

Firefox only parses what Outlook sends to us. The Outlook web development team makes assumptions about the mobile browsers (i.e. using webkit code) then there is nothing Firefox can do to make the bad code work.

Firefox only parses what Outlook sends to us. The Outlook web development team makes assumptions about the mobile browsers (i.e. using webkit code) then there is nothing Firefox can do to make the bad code work.
davegilleo 0 solutions 4 answers

Helpful Reply

it seems to me if firefox wants people to use its browser , they would find a way to make it work with a site as major as hotmail. This is a total deal breaker for me , if I cant check my email on the go then that browser is useless to me. I also hate when one company tells you you have to speak to another company in order to make their product work. MS is far more apt to listen to mozilla then a couple of users ...........

it seems to me if firefox wants people to use its browser , they would find a way to make it work with a site as major as hotmail. This is a total deal breaker for me , if I cant check my email on the go then that browser is useless to me. I also hate when one company tells you you have to speak to another company in order to make their product work. MS is far more apt to listen to mozilla then a couple of users ...........
Andrew
  • Moderator
280 solutions 3601 answers

A thread on Microsoft's forum has been created :

No mobile site on Firefox for Android?

Feel free to click the "me too" to possible get it prioritized higher.

A thread on Microsoft's forum has been created : [http://answers.microsoft.com/en-us/windowslive/forum/hotmail-email/no-mobile-display-site-on-firefox-for-android/dbf5c5b9-69bf-4617-a4d2-f9f0175afece No mobile site on Firefox for Android? ] Feel free to click the "me too" to possible get it prioritized higher.