Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time I try to enter the Sync Key that my IPhone generates I get the red x warning sign and "Please Try Again"

  • 6 replies
  • 10 have this problem
  • 1 view
  • Last reply by alanlyon

more options

Firefox Home on my iPhone has generated countless key codes but the pairing panel that Sync opens from preferences refuses to accept any of them. I just keep getting that Red "x" warning sign followed by "Please try again."

Firefox Home on my iPhone has generated countless key codes but the pairing panel that Sync opens from preferences refuses to accept any of them. I just keep getting that Red "x" warning sign followed by "Please try again."

All Replies (6)

more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

more options

I ran though all that but none applied. I tried:

  • Uninstalling the Sync plugin but it didn't even show up in my plugins list in the first place! So I assume that the Sync feature now built into F'fox superceded it.
  • This solution didn't apply 'cause my question concerns the INITIAL set up key code generated. Since I haven't even been able to sync my iPhone initally, a recovery code doesn't even come into play.
more options
more options

It's Step 4 of Part 3 on this page

https://support.mozilla.org/en-US/kb/sync-firefox-between-desktop-and-mobile

where my problem lies, in that it NEVER accepts the code generated by my iPhone

more options

Modified by Hasan