Firefox crashes upon startup
Starting today, every time I try to open Firefox it crashes immediately. I have uninstalled and removed the entire Firefox folder several times. Firefox is able to load in safe mode, but if I have to browse in safe mode I might as well use Google Chrome because it still works and can have addons. The only thing I can think of that I changed recently was I updated my NVIDIA drivers to version 285.79 Beta yesterday. I had 5.0 for the first crash and updated to 8.0.2 thinking it may fix the problem. I do not have any of the programs that frequently cause crashes.
https://crash-stats.mozilla.com/report/index/bp-1bea6bc8-86a4-4424-95e8-1b02c2111118
Modified by MrRiadon
Chosen solution
Looks like a problem with Direct2D.
Try to disable hardware acceleration.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
If disabling hardware acceleration works then check if there is an update available for your graphics display driver.
Read this answer in context 👍 0All Replies (2)
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
See:
Chosen Solution
Looks like a problem with Direct2D.
Try to disable hardware acceleration.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
If disabling hardware acceleration works then check if there is an update available for your graphics display driver.