Firefox crashes
crashes on startup
All Replies (8)
Do you have Trusteer Rapport installed? If so, disable it.
* Windows: "Start->All Programs->Trusteer Rapport->Stop Rapport" * Mac: "System Preferences -> Other -> Rapport -> Stop Rapport"
For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem
http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport
Roboform is also causing Firefox 8 to crash upon startup. Install the latest 7.6.2 version of Roboform.
http://www.roboform.com/support/news
thanks, but i don't have that installed
Old versions of Roboform are also causing Firefox to crash at startup or at startup in Firefox Safe Mode. Your crash report indicates that the cause may be Roboform. You can try to update Roboform to see if that solves the crashing problem: http://www.roboform.com/platforms/browsers/firefox
- See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Modified
I have Roboform installed and will try that tonight after work...thanks for the information.
I have tried to put this info out throughout this forum for others to consider.
Thanks so much!
Good point, I do have roboform but it's the free version that gives you ten free passwords
seanboy:
Update whatever Roboform you have and see if that solves the issue.
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
here we go again. i updated roboform and it let me into firefox...but with no working roboform. i rebooted, same thing after updating firefox
Is the toolbar enabled in Add-ons > Extensions?
Is the toolbar selected to display (checked=display; unchecked=do not display) in Options > [X] Toolbar Name?
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.