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Firefox crashes

  • 8 replies
  • 2 have this problem
  • 3 views
  • Last reply by SafeBrowser

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crashes on startup

crashes on startup

All Replies (8)

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Do you have Trusteer Rapport installed? If so, disable it.

   * Windows: "Start->All Programs->Trusteer Rapport->Stop Rapport"
   * Mac: "System Preferences -> Other -> Rapport -> Stop Rapport" 

For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport


Roboform is also causing Firefox 8 to crash upon startup. Install the latest 7.6.2 version of Roboform.
http://www.roboform.com/support/news

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thanks, but i don't have that installed

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Old versions of Roboform are also causing Firefox to crash at startup or at startup in Firefox Safe Mode. Your crash report indicates that the cause may be Roboform. You can try to update Roboform to see if that solves the crashing problem: http://www.roboform.com/platforms/browsers/firefox

  • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)


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Modified by SafeBrowser

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I have Roboform installed and will try that tonight after work...thanks for the information.

I have tried to put this info out throughout this forum for others to consider.

Thanks so much!

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Good point, I do have roboform but it's the free version that gives you ten free passwords

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seanboy:

Update whatever Roboform you have and see if that solves the issue.


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here we go again. i updated roboform and it let me into firefox...but with no working roboform. i rebooted, same thing after updating firefox

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Is the toolbar enabled in Add-ons > Extensions?

Is the toolbar selected to display (checked=display; unchecked=do not display) in Options > [X] Toolbar Name?


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.