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Firefox 6.0.2 crashes and Windows XP restarts the whole system

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When I visit the 'YouTube' website, after a while Firefox crashes (Then I see for a very short moment a blue screen with text, but it dissapeared very quickly, so I couldn't read the text) and my complete windows XP system restarts. Then when I open Firefox again, instead of the usual starterpage, it opens on the YouTube-site where the crash happened. There is no so called 'crash-monitor' or other info that I know of. After apprx. 15 minutes the whole thing happened again. Please help!! Thanks, Wolter.

When I visit the 'YouTube' website, after a while Firefox crashes (Then I see for a very short moment a blue screen with text, but it dissapeared very quickly, so I couldn't read the text) and my complete windows XP system restarts. Then when I open Firefox again, instead of the usual starterpage, it opens on the YouTube-site where the crash happened. There is no so called 'crash-monitor' or other info that I know of. After apprx. 15 minutes the whole thing happened again. Please help!! Thanks, Wolter.