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Downloads get deleted after the browser close.

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When I download a file, it saves it to my hard drive successfully. And when I close Firefox, the file that I just download will get delete. I had tried uninstall and reinstall Firefox, delete my profile. Although on the same machine, Internet Explorer doesn't have the same problem. Any suggestions you have that may fix my problem?

Thanks.

When I download a file, it saves it to my hard drive successfully. And when I close Firefox, the file that I just download will get delete. I had tried uninstall and reinstall Firefox, delete my profile. Although on the same machine, Internet Explorer doesn't have the same problem. Any suggestions you have that may fix my problem? Thanks.