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How do I open downloaded files? both the "open" and "open containing folder" is greyed out or unclickable.

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Troubleshooting Information is not applicable. The "open" and "open containing folder" in Downloads are greyed out and are not clickable. access to the downloaded files is not available.

This happened

Every time Firefox opened

== July 21, 2010

Troubleshooting Information is not applicable. The "open" and "open containing folder" in Downloads are greyed out and are not clickable. access to the downloaded files is not available. == This happened == Every time Firefox opened == July 21, 2010