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Firefox crashes when opening and the crash report I get is Firefox 3.6.3 Crash Report [@ strlen | nspr4.dll@0x15f9f ].

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Issue

Firefox is crashing or closing unexpectedly

Description

Firefox 3.6.3 crashes when opening and the Crash Report [[@ strlen nspr4.dll@0x15f9f ]. It was working perfectly fine and the last three days, I am having difficulty in opening firefox. It crashes with the above crash report every time I open. I came across the bad image error and did a clean reinstall multiple times and that did not help. I have firebug and firecookies as an addon.

Crash ID(s)

bp-5972b384-791f-4667-b3cb-051812100504

Firefox version

3.6

Operating system

windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5

Plugins installed

firebug and firecookie

== Issue == Firefox is crashing or closing unexpectedly == Description == Firefox 3.6.3 crashes when opening and the Crash Report [[@ strlen nspr4.dll@0x15f9f ]. It was working perfectly fine and the last three days, I am having difficulty in opening firefox. It crashes with the above crash report every time I open. I came across the bad image error and did a clean reinstall multiple times and that did not help. I have firebug and firecookies as an addon. == Crash ID(s) == bp-5972b384-791f-4667-b3cb-051812100504 == Firefox version == 3.6 == Operating system == windows XP == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5 == Plugins installed == firebug and firecookie

All Replies (5)

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I have a similar problem with the same crash id. I see no replies to this issue. Can someone help?

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I have the same problem on a Mac. Have tried repeated re-installs but it still crashes on opening. The previous Firefox 3.03 always worked perfectly

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Usually doesn't immediately crash, although that happens also. Usually hangs, then crashes. Addons are WHY I use Firefox when it works. I am NOT on the bleeding edge any longer. I could go back to boring, boring, Chrome.

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Firefox crashes on opening after using it on my Mac perfectly fine for a year. There doesn't seem to be any answers on this support site

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I have now downloaded Firefox 3.6.4 and that seems OK.