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information deleted wth password

  • 5 replies
  • 1 has this problem
  • 20 views
  • Last reply by Paul

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I just forgot my password so i try to change the password and everything gone is there any possibly that i can get beck those info ? Otherwise i should stop using Firefox ?

I just forgot my password so i try to change the password and everything gone is there any possibly that i can get beck those info ? Otherwise i should stop using Firefox ?

All Replies (5)

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Hi

If you have used the "forgotten password" route when your data was being synced, that data will be deleted. Do you still have the data on your other copy of Firefox?

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No I don’t have any copy because I was not heard about the forget password can do that any one can help from your side to recover my data ? [Email address] is my gmail

Modified by Paul

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Hi

I have removed your email address from your question for your privacy and security as this is an open forum.

I am sorry but we are unable to recover your data.

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that's a shame i am leaving Firefox after 4 years of using after losing all my 4 years data by a simple forget password

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Thank you for your feedback.