Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Katyabeck

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by Kateryna

Kateryna
Kateryna
more options

link text

[http://example.com link text]

Chosen solution

If you're having website connection issues after a Firefox update, your third-party antivirus software, such as Avast, might be interfering with Firefox's secure connections.

We recommend uninstalling your third-party antivirus software and using the security software offered for Windows by Microsoft:

  • Windows 8 and Windows 10 - Windows Defender (built-in)

For more information and other solutions, see How to troubleshoot security error codes on secure websites.

Read this answer in context 👍 0

All Replies (1)

Kateryna
Kateryna Question owner
more options

Chosen Solution

If you're having website connection issues after a Firefox update, your third-party antivirus software, such as Avast, might be interfering with Firefox's secure connections.

We recommend uninstalling your third-party antivirus software and using the security software offered for Windows by Microsoft:

  • Windows 8 and Windows 10 - Windows Defender (built-in)

For more information and other solutions, see How to troubleshoot security error codes on secure websites.