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Bookmarks

  • 7 replies
  • 1 has this problem
  • 25 views
  • Last reply by Paul

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I logged into my account, but the bookmarks were not synced like before. I ask, for the love of God, that you recover my favorites.

I logged into my account, but the bookmarks were not synced like before. I ask, for the love of God, that you recover my favorites.

All Replies (7)

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Hi

Are the bookmarks still on your other device where you have Firefox installed?

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No, only on my Mac Mini.

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Okay, good to know you still have your bookmarks. What is the other device that you wish to sync your bookmarks to?

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I think you did not understand. i bought a mac mini, downloaded firefox as i always do on any device, and logged into my account to sync bookmarks, passwords, history etc. Turns out it didn't sync anything. It's not sincere about ANYTHING. I don't know if there was a problem with your database, but I want to save my data again. I’m not logged into any other one device. Only on this Mac mini.

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Did you have any saved bookmarks on this FIREFOX account before? (Excluding other browsers such as Chrome or Safari).

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Yes, sure. Ever only on this account. I’m not use others browsers.

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Hi

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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