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Can't uninstall or reinstall Firefox. Tried EVERY suggestion and route. Edge works, but I want Firefox. It's there on the desktop, but it won't open. We already got a suggestion

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rpa2998
rpa2998
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WE TRIED ALL THIS STUFF BELOW: "You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads https://aka.ms/vs/16/release/vc_redist.x64.exe https://aka.ms/vs/16/release/vc_redist.x86.exe You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.

On computer startup, there's a message like the one above Tthat pops up, but related to itunes: "...especially VCRUNTIME140_1.dll."

Several hours wasted already trying to fix this over two weeks. It finally worked okay the first time, but then I X'd out a couple of small boxes that popped up on the desktop on the next startup without paying attention to what they said. Back to being messed up. My bad.

WE TRIED ALL THIS STUFF BELOW: "You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll. See "Visual Studio 2015, 2017 and 2019": https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads https://aka.ms/vs/16/release/vc_redist.x64.exe https://aka.ms/vs/16/release/vc_redist.x86.exe You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer. On computer startup, there's a message like the one above Tthat pops up, but related to itunes: "...especially VCRUNTIME140_1.dll." Several hours wasted already trying to fix this over two weeks. It finally worked okay the first time, but then I X'd out a couple of small boxes that popped up on the desktop on the next startup without paying attention to what they said. Back to being messed up. My bad.