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recover old profile

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  • Last reply by Paul

brad.juffs
brad.juffs
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Hi, My phone auto-updated to the newest version of Firefox and was very buggy/crashed on me. I uninstalled and re-installed the older version without knowing it would delete my profile (The desktop version does not...) How do I go about getting my old profile back? Thanks

Hi, My phone auto-updated to the newest version of Firefox and was very buggy/crashed on me. I uninstalled and re-installed the older version without knowing it would delete my profile (The desktop version does not...) How do I go about getting my old profile back? Thanks

Chosen solution

Hi Brad

Unlike Firefox on the desktop that has an accessible profile, Firefox for Android stores data in the app. When you removed the app, you removed that data and it is not possible to recover it unless you had it synced to a copy of Firefox on another device.

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Paul
Paul
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Chosen Solution

Hi Brad

Unlike Firefox on the desktop that has an accessible profile, Firefox for Android stores data in the app. When you removed the app, you removed that data and it is not possible to recover it unless you had it synced to a copy of Firefox on another device.