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VPN No Signal

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by Eve

Tom
Tom
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When I activate Mozilla VPN it says it's connected but seconds later there is a red triangle saying "No signal check connection". It says active but I have no internet connection. I have uninstalled and reinstalled reset my network setting etc. Nothing works. Help! I attached a screen shot.

When I activate Mozilla VPN it says it's connected but seconds later there is a red triangle saying "No signal check connection". It says active but I have no internet connection. I have uninstalled and reinstalled reset my network setting etc. Nothing works. Help! I attached a screen shot.
Attached screenshots

All Replies (1)

Eve
Eve
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Sign out before uninstalling and reinstalling. There are some configuration files that don't get deleted if you simply uninstall/reinstall without signing out first. Try that, and it will be resolved. This usually fixes these issues

1. Sign out of the app. 2. Uninstall. 3. Reinstall