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Blank e-mails in inbox when connecting to AWS Workmail account via IMAP

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Hello. I run TBird 68.9.0 on Win10 and have three accounts on AWS Workmail that I connect to over IMAP.

Fairly often (not daily - but maybe weekly) when new mail is received in an account, it's in the inbox with a date but no subject or sender, and when the message is opened there's just a blank window. I've attached a screenshot so you can see what I mean.

Let me know what info I can provide from the Debug tools menu.

Here's a copy and paste of my Mail Accounts from the troubleshooting page:

account1 (imap) imap.mail.eu-west-1.awsapps.com:993 SSL/TLS Normal password smtp.mail.eu-west-1.awsapps.com:465 SSL/TLS Normal password true smtp.mail.eu-west-1.awsapps.com:465 SSL/TLS Normal password false account2 (none) Local Folders None Normal password account3 (imap) imap.mail.eu-west-1.awsapps.com:993 SSL/TLS Normal password smtp.mail.eu-west-1.awsapps.com:465 SSL/TLS Normal password true account4 (imap) imap.mail.eu-west-1.awsapps.com:993 SSL/TLS Normal password smtp.mail.eu-west-1.awsapps.com:465 SSL/TLS Normal password true

Hello. I run TBird 68.9.0 on Win10 and have three accounts on AWS Workmail that I connect to over IMAP. Fairly often (not daily - but maybe weekly) when new mail is received in an account, it's in the inbox with a date but no subject or sender, and when the message is opened there's just a blank window. I've attached a screenshot so you can see what I mean. Let me know what info I can provide from the Debug tools menu. Here's a copy and paste of my Mail Accounts from the troubleshooting page: account1 (imap) imap.mail.eu-west-1.awsapps.com:993 SSL/TLS Normal password smtp.mail.eu-west-1.awsapps.com:465 SSL/TLS Normal password true smtp.mail.eu-west-1.awsapps.com:465 SSL/TLS Normal password false account2 (none) Local Folders None Normal password account3 (imap) imap.mail.eu-west-1.awsapps.com:993 SSL/TLS Normal password smtp.mail.eu-west-1.awsapps.com:465 SSL/TLS Normal password true account4 (imap) imap.mail.eu-west-1.awsapps.com:993 SSL/TLS Normal password smtp.mail.eu-west-1.awsapps.com:465 SSL/TLS Normal password true
Attached screenshots