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my mozilla firefox doesn't work it keep on crashing this only happens on youtube it keep quitting on me

  • 5 replies
  • 1 has this problem
  • 12 views
  • Last reply by japal3

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the background play

the background play

Chosen solution

Hi

You may benefit from clearing the Firefox for Android file cache.

Open the Android Settings app (typically a cogwheel icon).

Select Applications and find Firefox.

Under "Storage" clear the cache (not data!).

You may need to close and reopen Firefox for Android, but this will help.

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All Replies (5)

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You need an extension for Youtube to play back videos in the background. https://addons.mozilla.org/en-US/firefox/addon/video-background-play-fix/

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i already tried and it makes it worse

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Chosen Solution

Hi

You may benefit from clearing the Firefox for Android file cache.

Open the Android Settings app (typically a cogwheel icon).

Select Applications and find Firefox.

Under "Storage" clear the cache (not data!).

You may need to close and reopen Firefox for Android, but this will help.

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thank you but it's too late now i just upgraded my phone.