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Unable to log into Private Network anymore

  • 7 replies
  • 4 have this problem
  • 3 views
  • Last reply by iaxat

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Yesterday, I noticed that the Firefox Private Network Icon showed an error. When I clicked on it, it said Sign in failed. Try again. It actually shows my Avatar image, and I am signed in to my Firefox Browser. I click continue, select the account, and it still errors out, saying it can't log in.

Yesterday, I noticed that the Firefox Private Network Icon showed an error. When I clicked on it, it said Sign in failed. Try again. It actually shows my Avatar image, and I am signed in to my Firefox Browser. I click continue, select the account, and it still errors out, saying it can't log in.

Chosen solution

Hi there,

I'm glad to hear that it's working, but please let us know if you run into this again! If you do encounter it, please go to about:networking > logging > Start Logging and save a copy of the network logs as this is occurring so we can see why this might be happening and ensure it is resolved.

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All Replies (7)

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I forgot to mention that it was working great until yesterday.

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Ok, something must have been fixed. It is now connecting.

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Chosen Solution

Hi there,

I'm glad to hear that it's working, but please let us know if you run into this again! If you do encounter it, please go to about:networking > logging > Start Logging and save a copy of the network logs as this is occurring so we can see why this might be happening and ensure it is resolved.

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Will do! Thanks.

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Happening the same thing, it is not working.

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Again not able to login into Firefox Private network, since a week now. I don't know why this keeps happening. It is so annoying.

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Please fix this. It is so frustrating.