Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After migrating my Thunderbird profile from Windows 7 to Windows 10, encrypted sending and receiving is no longer possible.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Udoschen

more options

I use Thunderbird version 60.7.2 32bit on both machines with POP3 mailboxes.

I use Thunderbird version 60.7.2 32bit on both machines with POP3 mailboxes.

Chosen solution

Hello sfhowes and thanks for your support. GDATA's AV was the Problem. The certificates had to be supplemented. Now everything works fine.

Read this answer in context 👍 0

All Replies (2)

more options

Does the W10 computer have a security/AV program scanning SSL (secure) connections?

more options

Chosen Solution

Hello sfhowes and thanks for your support. GDATA's AV was the Problem. The certificates had to be supplemented. Now everything works fine.