Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 66 on Android 9 (Samsung Galaxy 10e) won't scroll

  • 5 replies
  • 5 have this problem
  • 19 views
  • Last reply by lidiarto

more options

I've just installed Firefox for Android (v.66.0.5) from Google Play Store onto my Samsung Galaxy S10e (running Android 9). Installed OK and browser works fine, but results will not scroll vertically or horizontally. No similar problem with other apps. Is there a bug or am I missing something ?

I've just installed Firefox for Android (v.66.0.5) from Google Play Store onto my Samsung Galaxy S10e (running Android 9). Installed OK and browser works fine, but results will not scroll vertically or horizontally. No similar problem with other apps. Is there a bug or am I missing something ?

Chosen solution

Hi

I am sorry for the delay in responding, but glad to hear this issue has been resolved.

Read this answer in context 👍 0

All Replies (5)

more options

Hi

That sounds a bit off and I would like to look into this further. Do you have an example URL whee this happens that I could test here?

more options

It happens with all URLs. Enter a search of your choice in the Firefox Home page; the results cannot be 'clicked' on to select and will not scroll in either direction. Just discovered I can 'open a link in a new tab', but the new tab has the same problems of not being able to click or scroll.

Modified by deggsie

more options

The problem is now resolved - whether as a result of the recent upgrade to Firefox v.67 or otherwise is not certain, but I can select and scroll results normally - whoopee !

more options

Chosen Solution

Hi

I am sorry for the delay in responding, but glad to hear this issue has been resolved.

more options