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Inbox has folders in them. Drafts, Sent, Spam, Trash.

  • 4 replies
  • 1 has this problem
  • 6 views
  • Last reply by rfwisner1

Keithmj
Keithmj
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I set up a new account and the Inbox has folders in them, Drafts, Sent, Spam, Trash, in my other accounts they are not in the inbox. I can not move them out. I deleted the account and reinstall and it did the same. I even tried it on another computer. Any ideas?

I set up a new account and the Inbox has folders in them, Drafts, Sent, Spam, Trash, in my other accounts they are not in the inbox. I can not move them out. I deleted the account and reinstall and it did the same. I even tried it on another computer. Any ideas?
Attached screenshots

All Replies (4)

Keithmj
Keithmj Question owner
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I think it might be because it is an IMAP instead of a POP account setup? What say you?

elllie
elllie
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Yeah, that's a common cause for this. Try right clicking on the account, and clicking subscribe.

You can also go into account settings, go to server > advanced, and select "Show only subscribed folders".

If you're still running into issues, let us know.

Keithmj
Keithmj Question owner
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I set it up as a POP account and it works as it should, thanks.

rfwisner1
rfwisner1
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TB downloads every time I look in a different folder. It didn't use to do this. It takes up my allowable usage (satellite system). How can I keep downloaded messages on computer and not have it log in every time I click on something I've already downloaded.