Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Restored failed

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by akkha

more options

I used to backup Thunderbird by Backup Thunderbird software. http://www.backupthunderbird.com/

Usually every 2 years. It was successfully restored every time.

But it failed this time. Everything is well restored. Except a lot of mails in some folder are gone. Can I get those mails back?

The backup file is .bak and file size is about 825 MB.

Thanks in advance

I used to backup Thunderbird by Backup Thunderbird software. http://www.backupthunderbird.com/ Usually every 2 years. It was successfully restored every time. But it failed this time. Everything is well restored. Except a lot of mails in some folder are gone. Can I get those mails back? The backup file is .bak and file size is about 825 MB. Thanks in advance

Chosen solution

All Replies (3)

more options

I've ask the same question here!

http://forums.mozillazine.org/viewtopic.php?f=39&t=3040447

Thank You

more options

I haven't heard of that one before. The go-to backup solution used to be MozBackup, but its author has stopped working on it.

825 MB seems to be quite a small email collection by my standards (mine is 22.8 GB), so I'd be concerned that it hadn't collected everything. But the size does depend on how heavy a user you are, and how much old email you choose to keep.

You don't need a backup utility. The profile is just files in folders and can be copied using the regular tools offered by your file manager.

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

Modified by Zenos

more options

Chosen Solution